Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Hawk-Eye Innovations Ltd logo

    Hawk-Eye Innovations LtdRemote • Jan 12, 2026

    As an Enterprise Customer Success Manager, you will be responsible for managing and growing relationships with enterprise clients in the banking and fraud detection sectors. This senior role involves developing strategic…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Hawk-Eye Innovations Ltd logo

    Hawk-Eye Innovations LtdRemote • Jan 12, 2026

    This senior-level Enterprise Customer Success Manager role involves managing and growing relationships with enterprise clients in the banking and financial crime sectors, focusing on customer satisfaction, product adopti…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Patrianna logo

    PatriannaRemote • Jan 12, 2026

    This entry-level Helpdesk Support Specialist role serves as the first point of contact for technical requests, diagnosing and resolving hardware and software issues for a global team. Day-to-day responsibilities include…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ada logo

    AdaBritish Columbia • Jan 10, 2026

    This senior-level Technical Support Engineer role involves providing advanced technical support in a SaaS, PaaS, or AI environment, managing cross-functional teams, and driving customer success. The engineer will handle…

    Actively hiringModerate trust · 55
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  • Assist World logo

    Assist WorldSouth Africa • Jan 10, 2026

    As a Customer Service Virtual Assistant at Assist World, you will manage client inquiries through phone and live chat, providing exceptional service and support. This junior role requires strong communication skills and…

    Actively hiringPopular companyModerate trust · 57
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  • Datadog logo

    DatadogSao Paulo, Brazil • Jan 9, 2026

    This is a senior-level Enterprise Customer Success Manager role at Datadog, focusing on building strong relationships with large strategic customers to drive product adoption and growth. The role involves partnering with…

    Actively hiringPopular companyModerate trust · 67
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  • Percona logo

    PerconaRemote • Jan 9, 2026

    This mid-level MySQL Database Support Engineer role involves providing elite technical support for complex database issues, focusing on MySQL and InnoDB, including performance tuning, backup solutions, and high availabil…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • 1Password logo

    1PasswordRemote • Jan 9, 2026

    This senior-level Customer Success Manager role involves proactively managing a portfolio of commercial customers for 1Password's SaaS security products. The position requires guiding German-speaking clients through thei…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • 1Password logo

    1PasswordRemote • Jan 9, 2026

    As a Senior Customer Success Manager at 1Password, you'll proactively engage with customers to maximize their value from the product, guiding them through best practices and ensuring high adoption rates. This role involv…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Twilio logo

    TwilioRemote • Jan 9, 2026

    As a Technical Support Engineer 2, you will provide technical support for Twilio's platform and applications, troubleshooting complex issues with APIs, SDKs, and network connectivity. This mid-level role involves collabo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Twilio logo

    TwilioBengaluru, India • Jan 9, 2026

    As a Technical Support Engineer 3 at Twilio, you will provide top-notch technical assistance for Programmable Voice and Elastic SIP Trunking to clients ranging from individual developers to large enterprises. This senior…

    Actively hiringPopular companyModerate trust · 62
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  • Wemolo logo

    WemoloRemote • Jan 9, 2026

    This mid-level Customer Success Manager role focuses on implementing and optimizing Wemolo's camera systems for B2B parking lot clients. The position involves structured onboarding through emails, calls, and live demos,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Patrianna logo

    Customer Support Manager

    Verified via ATS

    PatriannaRemote • Jan 9, 2026

    The Customer Support Manager at Patrianna will oversee the Customer Support team, implementing strategies to meet performance targets and enhance customer satisfaction. This senior role involves coaching team members, ma…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Zip logo

    ZipRemote • Jan 9, 2026

    As a Designated Support Engineer at Zip, you will serve as the primary technical point of contact for enterprise customers, ensuring the successful integration and optimization of Zip's procurement platform. This senior-…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Binalyze logo

    Customer Success Manager

    Verified via ATS

    BinalyzeRemote • Jan 9, 2026

    This mid-level Customer Success Manager role involves managing a portfolio of 25-40 existing Binalyze customers to drive adoption, renewals, and upsells, aiming to maintain high Gross Revenue Retention and increase Net R…

    Remote-first cultureActively hiringModerate trust · 68
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  • Deliveroo logo

    DeliverooRemote • Jan 9, 2026

    This is a mid-level customer support role where you will handle inbound email and phone inquiries from restaurant partners, focusing on resolving complaints and accounts payable issues within tight SLAs. You'll work in a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Jan 9, 2026

    As a Customer Success Manager at Vanta, you will guide startup customers through onboarding, implementation, and ongoing product adoption to ensure their security and compliance goals are met. This mid-level role involve…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Parafin logo

    ParafinRemote • Jan 8, 2026

    This mid-level Customer Support Specialist role involves providing whitelabeled multi-brand customer support via email and phone, ensuring seamless experiences for small business users across partner platforms like DoorD…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Worldly logo

    WorldlyRemote • Jan 8, 2026

    As a Customer Success Associate at Worldly, you will serve as the primary technical contact for clients, addressing support tickets related to sustainability and Worldly tools. This junior to mid-level role involves coll…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Lead Bank logo

    Lead BankRemote • Jan 8, 2026

    As a Senior IT Support Specialist, you will be the primary point of contact for employees needing advanced technical support across various platforms, including hardware, software, and AV systems. You will troubleshoot c…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.