Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Sienna Charles LLC logo

    Sienna Charles LLCWorldwide • Nov 24, 2025

    This is a senior director-level role responsible for leading the customer service team, overseeing daily operations, and resolving client escalations. The hire will build and refine processes, manage the tech stack, and…

    Global hiringModerate trust · 55
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  • G2 logo

    G2Remote • Nov 24, 2025

    This mid-level Customer Success Manager role involves managing mid-market clients by consulting on G2's products, building strong partnerships to drive upsell opportunities, and ensuring customer retention. The role requ…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Cohere logo

    CohereRemote • Nov 24, 2025

    The Customer Success Manager at Cohere will engage with a diverse range of enterprise customers, guiding them through complex implementations of AI solutions to maximize value and adoption. This senior role involves coll…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Tellos logo

    TellosRemote • Nov 24, 2025

    This senior BCBA role involves leading clinical care by conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure high-fidelity implementation. The position offe…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Metaview logo

    MetaviewRemote • Nov 24, 2025

    This mid-level Technical Support Engineer role involves taking end-to-end ownership of escalated technical issues, using logs and tooling to diagnose problems, and designing internal tools and workflows to improve troubl…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Lawhive logo

    Head of Lawyer Support

    Verified via ATS

    LawhiveRemote • Nov 24, 2025

    This senior leadership role heads the Lawyer Support Team at Lawhive, managing a team of 12 to provide platform guidance, case-management support, and document processing for lawyers using the AI-native legal platform. D…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Tellos logo

    TellosRemote • Nov 24, 2025

    This senior-level independent contractor role involves conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure high-fidelity implementation. The BCBA leads cli…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Tellos logo

    TellosRemote • Nov 24, 2025

    This independent contractor BCBA role involves conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure high-fidelity implementation. As a senior clinical leade…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Vanta logo

    VantaRemote • Nov 24, 2025

    As a senior Customer Success Manager at Vanta, you will lead post-sales activities for German-speaking SMB customers, guiding them through onboarding, implementation, and product adoption to drive renewals and upsells. Y…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Livestorm logo

    LivestormEurope • Nov 24, 2025

    As a Junior Customer Success Manager, you will manage a portfolio of Enterprise customers, focusing on onboarding, retention, and revenue growth through scalable processes. You will serve as the primary contact, build tr…

    Actively hiringModerate trust · 55
    Europefull_time
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  • Ledger logo

    LedgerRemote • Nov 24, 2025

    This mid-level Customer Support Agent role involves providing technical support for Ledger's hardware and software products, handling customer inquiries via service tickets, and ensuring satisfaction through clear commun…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Patrianna logo

    Customer Support Manager

    Verified via ATS

    PatriannaRemote • Nov 24, 2025

    The Customer Support Manager at Patrianna will oversee the Customer Support team, implementing strategies to meet performance targets and enhance customer satisfaction. This senior role involves coaching team members, ma…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SoSafe logo

    SoSafeRemote • Nov 24, 2025

    The Customer Success Manager at SoSafe GmbH will focus on building and maintaining long-term relationships with clients, ensuring their success with the SoSafe product suite. This mid-level role involves consulting clien…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    Customer Success Manager

    Verified via ATS

    DatadogSydney, Australia • Nov 24, 2025

    As a Customer Success Manager, you will proactively drive product adoption and build strong relationships with existing customers through onboarding, up-selling, and cross-selling. This senior role involves partnering wi…

    Actively hiringPopular companyModerate trust · 67
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  • Eestimatepro logo

    EestimateproAnywhere • Nov 24, 2025

    This role involves providing remote administrative and customer service support, including booking travel arrangements, managing appointments, drafting emails, and handling expenses. As a junior-level assistant, you will…

    Moderate trust · 53
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  • Shift logo

    ShiftRemote • Nov 24, 2025

    This senior team lead role involves overseeing a small team of Customer Service Officers, providing coaching, guidance, and support to ensure exceptional customer service and operational efficiency. Day-to-day responsibi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Nightfall AI logo

    Head of Customer Success

    Verified via ATS

    Nightfall AIRemote • Nov 23, 2025

    As Head of Customer Success, you will lead and scale the Customer Success team, defining strategy and processes to maximize customer satisfaction and retention. This senior role involves hands-on management, proactive ac…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Magic Eden logo

    VIP Manager - iGaming

    Verified via ATS

    Magic EdenRemote • Nov 21, 2025

    The VIP Manager at Magic Eden will focus on developing and managing long-term relationships with high-value players in the iGaming sector. This senior role requires collaboration with various teams to enhance the VIP exp…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Resend logo

    ResendRemote • Nov 21, 2025

    As a Customer Success Engineer at Resend, you will be the first point of contact for customer requests, helping to debug issues and advocate for user needs. This mid-level role involves collaborating with a growing team…

    Remote-first cultureActively hiringModerate trust · 68
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  • Benepass logo

    BenepassRemote • Nov 21, 2025

    As a Customer Success Manager at Benepass, you will manage a portfolio of SMB and emerging tech clients, guiding them through the customer lifecycle from onboarding to ongoing success. This mid-level role requires strong…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.