Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Leavitt Group logo

    Customer Service Rep

    Verified via ATS

    Leavitt GroupRemote • Jul 1, 2026

    This is a customer service role within an insurance agency, where you will assist clients by processing policy changes, issuing certificates, providing quotes, and supporting sales agents. The role requires obtaining a P…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • Jul 1, 2026

    As a Customer Success Associate at Datadog, you will manage a high volume of accounts, focusing on retention and expansion by identifying customer needs, driving product adoption, and resolving issues such as technical e…

    Actively hiringPopular companyModerate trust · 67
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  • Nooks logo

    NooksRemote • Jul 1, 2026

    As a Technical Support Engineer at Nooks, you will provide high-touch support to APAC customers via Slack, live chat, and email, troubleshooting complex B2B SaaS platform issues and collaborating with engineering and pro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • HackerOne logo

    HackerOneRemote • Jul 1, 2026

    As a Customer Success Manager at HackerOne, you will manage a portfolio of enterprise customers across EMEA, guiding them through onboarding, adoption, and renewal to achieve security outcomes. You'll serve as the primar…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • HealthSherpa logo

    HealthSherpaRemote • Jul 1, 2026

    As a Seasonal Agent Support Representative, you will take inbound calls from insurance agents across the U.S., troubleshooting platform issues and answering questions about ACA enrollment applications and referrals. This…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • HealthSherpa logo

    HealthSherpaRemote • Jul 1, 2026

    As a Seasonal Bilingual Agent Support Representative, you will assist insurance agents by answering calls, troubleshooting issues on the platform, and guiding them through the ACA enrollment process. This role is suited…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Adaptive Security logo

    Customer Success Manager

    Verified via ATS

    Adaptive SecurityRemote • Jul 1, 2026

    As a Customer Success Manager at Adaptive Security, you will be responsible for overseeing customer implementation, onboarding, and support processes, ensuring clients derive lasting value from the platform. This mid-lev…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • HealthSherpa logo

    HealthSherpaRemote • Jul 1, 2026

    This seasonal role involves managing a team of 10-12 remote support staff, monitoring performance metrics like AHT and CSAT, handling first-level escalations, and collaborating with cross-functional teams to improve proc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Klue logo

    Customer Success Manager

    Verified via ATS

    KlueRemote • Jul 1, 2026

    This mid-to-senior Customer Success Manager at Klue owns the full customer lifecycle from onboarding through renewal and expansion, driving adoption of AI-powered competitive intelligence tools. You'll lead cross-functio…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SupportYourApp logo

    SupportYourAppWorldwide • Jun 30, 2026

    This mid-level role involves delivering outstanding customer support via email, calls, and chats for a banking client. You'll resolve issues, build strong customer relationships, and collaborate with developers and cross…

    Global hiringActively hiringPopular companyModerate trust · 57
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  • SupportYourApp logo

    SupportYourAppWorldwide • Jun 30, 2026

    As a L1 Customer Support Consultant, you will provide exceptional customer support via emails, calls, and chats, focusing on building strong relationships and quickly resolving issues. This is a junior to mid-level role…

    Global hiringActively hiringPopular companyModerate trust · 57
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  • SupportYourApp logo

    SupportYourAppWorldwide • Jun 30, 2026

    This is a junior-level remote customer support role where you will handle inbound inquiries via email, calls, and chat for tech clients. You'll resolve issues, maintain relationships, and escalate complex cases while mee…

    Global hiringActively hiringPopular companyModerate trust · 57
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  • SupportYourApp logo

    SupportYourAppWorldwide • Jun 30, 2026

    As a Customer Support Consultant, you will deliver outstanding support to customers via calls, chats, and emails, building strong relationships and handling sensitive data securely. This mid-level role involves using CRM…

    Global hiringActively hiringPopular companyModerate trust · 57
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  • SupportYourApp logo

    SupportYourAppWorldwide • Jun 30, 2026

    This mid-level role involves delivering outstanding customer support via calls, chats, and emails for tech companies. You will handle sensitive data, maintain deep product knowledge, meet KPIs, and collaborate with devel…

    Global hiringActively hiringPopular companyModerate trust · 57
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  • SupportYourApp logo

    SupportYourAppWorldwide • Jun 30, 2026

    As a Customer Support Consultant, you will handle inbound calls, emails, and chats for global tech clients, resolving issues and maintaining high satisfaction. This mid-level role requires native Swedish and strong Engli…

    Global hiringActively hiringPopular companyModerate trust · 57
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  • Jerry.ai logo

    Jerry.aiWorldwide • Jun 30, 2026

    As a Remote Customer Support Agent, you will handle inbound calls from existing customers, process service requests like adding/removing vehicles and drivers, and answer policy-related questions. You'll work to retain po…

    Global hiringModerate trust · 55
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  • Agent Careers logo

    Agent CareersRemote • Jun 30, 2026

    This mid-level role involves performing quantity takeoffs, preparing material estimates, and managing bid documentation for commercial mechanical systems like HVAC ductwork and piping. You'll collaborate with project man…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Salonkee logo

    SalonkeeRemote • Jun 30, 2026

    This mid-level Customer Success Manager role focuses on retaining German-speaking salon clients by acting as their main liaison, preventing churn, and strategically upselling to more comprehensive packages. The hire will…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Tandem Health logo

    Tandem HealthRemote • Jun 30, 2026

    As a Technical Customer Support Lead at Tandem Health, you will enhance the clinician support experience by leveraging AI and automation tools, primarily using Intercom. This mid-level role involves building and improvin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SiteMinder logo

    SiteMinderRemote • Jun 30, 2026

    As a Customer Success Specialist at SiteMinder, you will act as a trusted advisor to hotel clients, helping them maximize revenue through product adoption. You'll build rapport over the phone, meet KPIs for revenue expan…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.