Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Prompt Health logo

    Sales Support Associate

    Verified via ATS

    Prompt HealthRemote • Jan 8, 2026

    This is a junior to mid-level Sales Support Associate role providing administrative and operational support to the sales team at Prompt Health. The position serves as an executive assistant to the Director of Sales, hand…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Wincent logo

    Quant & Trading Support

    Verified via ATS

    WincentRemote • Jan 8, 2026

    This is a senior-level Quant & Trading Support role at Wincent, focusing on production trading operations and day-to-day health of live strategies. The hire will work closely with Quants and Traders to monitor performanc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • 1Password logo

    1PasswordRemote • Jan 8, 2026

    This is a mid-level Customer Success Manager role at 1Password, focusing on managing a large book of SMB customers remotely in the UK. Day-to-day responsibilities include guiding customers through their lifecycle via str…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Tremendous logo

    Customer Success Manager

    Verified via ATS

    TremendousRemote • Jan 8, 2026

    This mid-level Customer Success Manager role involves onboarding high-value clients, managing key accounts, and expanding relationships through strategic retention and new programs. You'll handle client feedback, problem…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Atlan logo

    AtlanRemote • Jan 8, 2026

    As a Strategic Customer Success Manager at Atlan, you will engage with Fortune 500 and high-growth enterprise customers to ensure they achieve meaningful business outcomes from their data initiatives. This senior-level r…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ravio logo

    Customer Success Manager

    Verified via ATS

    RavioRemote • Jan 8, 2026

    As a Customer Success Manager at Ravio, you will manage a portfolio of mid-sized accounts, handling implementation, technical product support, relationship building, renewals, and upselling. This mid-level role involves…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Panoptyc logo

    PanoptycRemote • Jan 8, 2026

    This is a mid-level Customer Success Program Manager role focused on scaling customer engagement through data-driven strategies and automation. Day-to-day, the hire will manage the customer lifecycle, build scalable prog…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Panoptyc logo

    PanoptycRemote • Jan 8, 2026

    This is a senior-level Customer Success Manager role focused on post-sale execution for a remote B2B SaaS company. The hire will oversee onboarding, deployment, and renewals for retail clients, coordinating across intern…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    DeelRemote • Jan 8, 2026

    This mid-level Technical Support Specialist role involves resolving complex technical issues through Jira and Slack, specializing in areas like Payroll, and collaborating with product and engineering teams. The hire will…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Jan 8, 2026

    This is a senior-level management role leading a team of Customer Success Managers (CSMs) focused on upmarket customers at Vanta. The manager is responsible for onboarding, adoption, value realization, and retention, dri…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • AMBOSS logo

    AMBOSSRemote • Jan 8, 2026

    This junior Customer Success Manager role supports clinics in the DACH region to integrate and maximize the use of AMBOSS's medical knowledge platform. Day-to-day tasks include analyzing usage data, setting up access, co…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ashby logo

    AshbyRemote • Jan 8, 2026

    This is a senior leadership role as Head of Strategic Customer Success, responsible for leading a team of tenured Strategic CSMs to serve Enterprise customers in the Americas. Day-to-day involves overseeing customer expe…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Semperis logo

    SemperisRemote • Jan 7, 2026

    This mid-level Customer Success Manager role involves managing a portfolio of commercial customers in EMEA, primarily German-speaking regions, through a hybrid engagement model combining 1:1 interactions and tech-enabled…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Figma logo

    FigmaTel Aviv, Israel · London, England • Jan 7, 2026

    This is a senior-level role as a Manager, Product Support, responsible for building and leading a high-performing support team focused on enterprise customers in a technical SaaS environment. Day-to-day tasks include man…

    Actively hiringPopular companyModerate trust · 67
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  • Kin Insurance logo

    Kin InsuranceRemote • Jan 7, 2026

    This is a mid-level Licensed Customer Service Agent role in Kin's agency division, serving as the first point of contact for insureds. Day-to-day responsibilities include handling policy inquiries, payments, cancellation…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Watershed logo

    WatershedRemote • Jan 7, 2026

    As a Customer Success Manager, you will own the success of enterprise customers by driving retention, growth, and impact through building trust with key stakeholders and executives. You will onboard customers onto the pl…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Ashby logo

    AshbyRemote • Jan 7, 2026

    The Startup Customer Success Manager at Ashby is a mid-level role responsible for overseeing a portfolio of early-stage customers, providing support through onboarding, email communication, and customer calls. This posit…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Zip logo

    ZipRemote • Jan 7, 2026

    The Strategic Customer Success Manager at Zip is a senior role focused on managing a diverse portfolio of clients and ensuring their success with the Zip procurement platform. Day-to-day responsibilities include advising…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Sona (getsona.com) logo

    Customer Support Analyst

    Verified via ATS

    Sona (getsona.com)Remote • Jan 7, 2026

    As a Customer Support Analyst at Sona, you will provide technical support to customers through various channels, troubleshoot software issues, and maintain customer account configurations. This mid-level role is integral…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Griffin logo

    Customer Success Manager

    Verified via ATS

    GriffinRemote • Jan 7, 2026

    As a Customer Success Manager at Griffin, you'll build strong relationships with clients, ensuring they maximize value from the product. You'll collaborate closely with implementation and technical teams to facilitate sm…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.