Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
- View job
Premium Support Engineering Manager (London)
Verified via ATSReplit • Remote • Apr 9, 2026
As a Premium Support Engineering Manager at Replit, you will lead a regional team responsible for delivering exceptional support to both high-volume Pro users and Enterprise accounts. This senior-level role combines team…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobCustomer Success Manager, Commercial (EST)
Verified via ATSNooks • Remote • Apr 9, 2026
This mid-level Customer Success Manager role manages a portfolio of approximately 75 commercial accounts, focusing on maximizing customer value through onboarding, proactive outreach, and renewal processes. The position…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Advanced Support Engineer
Verified via ATSDelinea • Remote • Apr 9, 2026
This is a senior-level Advanced Support Engineer role on the Global Technical Support team, focusing on escalated customer cases and complex technical troubleshooting for Delinea's software products. Day-to-day responsib…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobGreat Minds • Anywhere • Apr 9, 2026
This entry-level Technical Support Specialist role involves assisting with customer rostering and technical support for K-12 digital products, including analyzing order data, troubleshooting inquiries, and acting as a li…
Moderate trust · 53- View job
Senior Manager , Customer Success EMEA Enterprise (f/m/d)
Verified via ATSContentful • London, England, United Kingdom • Apr 9, 2026
This senior leadership role involves managing a team of Customer Success Managers for enterprise accounts, focusing on retention, revenue growth, and customer satisfaction through strategic relationship-building and adop…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Support Representative - Sydney Office
Verified via ATSWeTravel • Remote • Apr 9, 2026
This mid-level Customer Support Representative role involves daily tasks such as responding to customer inquiries via email, chat, and calls, troubleshooting issues, and collaborating with engineering and product teams t…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobCustomer Success Specialist (m/w/d)
Verified via ATSGalvany • Remote • Apr 9, 2026
This mid-level Customer Service Specialist role involves handling incoming customer inquiries via phone and email, resolving issues, and ensuring a positive customer experience through competent and friendly communicatio…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Premium Support Engineer (Weekend Shift)
Verified via ATSReplit • Remote • Apr 8, 2026
As a Premium Support Engineer at Replit, you will be responsible for providing high-priority technical support to our most valuable customers, diagnosing and resolving complex issues on the Replit platform. This senior-l…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Premium Support Engineer (Weekend Shift)
Verified via ATSReplit • Remote • Apr 8, 2026
This mid-to-senior Premium Support Engineer role involves providing rapid, high-priority technical support to Replit's highest-value customers, including diagnosing complex issues across the platform and leading communic…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Premium Support Engineer (London)
Verified via ATSReplit • Remote • Apr 8, 2026
This senior-level role involves building and leading a regional team of Premium Support Engineers at Replit, serving as a player-coach to handle complex cases and escalations while ensuring SLAs are met for high-volume P…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Premium Support Engineer (Singapore)
Verified via ATSReplit • Remote • Apr 8, 2026
This mid-level Premium Support Engineer role involves providing rapid, high-priority technical support to Replit's highest-value customers, including diagnosing and resolving complex issues across the platform and leadin…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
SupportYourApp • Worldwide • Apr 8, 2026
As a Customer Support Consultant at SupportYourApp, you will provide exceptional customer support via chats and emails, addressing inquiries related to Shopping Protection subscriptions and product-related questions. Thi…
Global hiringActively hiringPopular companyModerate trust · 57 - View job
IT Support Engineer
Verified via ATSCohere • Remote • Apr 8, 2026
This IT Support Engineer role serves as the primary IT support point of contact for the New York office, providing first-response support globally during shifts. Day-to-day responsibilities include troubleshooting hardwa…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Technical Support Engineer
Verified via ATSOVERJET • Remote • Apr 8, 2026
As a Technical Support Engineer at Overjet, you will provide live customer support via email, phone, and meetings, troubleshooting software defects and performance issues for the IRIS Image Capture platform. You'll work…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Service Rep
Verified via ATSLeavitt Group • Remote • Apr 8, 2026
This is a junior-level Customer Service Representative/Account Manager role in the Personal Lines Department, focusing on day-to-day insurance policy servicing such as providing quotes, issuing certificates, and handling…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Sr Manager, Global Customer Success Operations
Verified via ATSDandy • Remote • Apr 8, 2026
This senior-level role leads and scales the global Training organization, managing a team of Training and Operations Managers to oversee field and virtual trainers across the U.S., Canada, and international markets. Day-…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobTechnical Support Agent - Brazil, 12-9pm BRT
Verified via ATSCanals • Remote • Apr 8, 2026
This is a mid-level technical support role at a remote startup, where you'll troubleshoot SaaS product issues, maintain a 1-minute average response time via chat and email, and collaborate with engineering and customer s…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Customer Success Business Partner (US)
Verified via ATSLyric • Remote • Apr 8, 2026
As a Senior Customer Success Business Partner at Lyric, you will drive adoption and retention for strategic enterprise accounts. Your role involves leading quarterly business reviews and collaborating across teams to ens…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobStaff Customer Success Manager (P4) - United Kingdom
Verified via ATSKong Inc. • Remote • Apr 8, 2026
As a Staff Customer Success Manager, you will coach customers through their lifecycle, working with the EMEA sales team to build a portfolio of commercial customers. You'll define adoption plans, collaborate with Sales a…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Socialware • Worldwide • Apr 8, 2026
This senior-level role involves owning customer onboarding, growth, and business operations for a SaaS platform in the creator economy. Day-to-day responsibilities include managing the full onboarding process from signup…
Global hiringModerate trust · 53
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.