Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Resend logo

    ResendRemote • Nov 21, 2025

    As a Customer Success Engineer at Resend, you will be the first point of contact for customer requests, helping to debug issues and advocate for user needs. This mid-level role involves collaborating with a growing team…

    Remote-first cultureActively hiringModerate trust · 68
    View job
  • Benepass logo

    BenepassRemote • Nov 21, 2025

    As a Customer Success Manager at Benepass, you will manage a portfolio of SMB and emerging tech clients, guiding them through the customer lifecycle from onboarding to ongoing success. This mid-level role requires strong…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Fieldguide logo

    Support Engineer

    Verified via ATS

    FieldguideRemote • Nov 21, 2025

    As a Technical Support Engineer, you will take end-to-end ownership of customer support cases, diagnosing and resolving technical issues using tools like session replay and API clients. This mid-level role involves colla…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Benepass logo

    BenepassRemote • Nov 21, 2025

    This mid-level Customer Success Manager role involves managing a portfolio of midmarket clients through their lifecycle, from onboarding to ongoing success planning. The hire will drive platform adoption, identify growth…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Fieldguide logo

    FieldguideRemote • Nov 21, 2025

    As a Customer Support Representative II at Fieldguide, you will handle advanced technical support, lead customer onboarding, and assist with configuration tasks to ensure clients maximize platform value. This mid-level r…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • One Identity logo

    One IdentityHungary • Nov 21, 2025

    As a Customer Success Manager, you will proactively manage a portfolio of accounts to drive customer satisfaction, retention, and value realization by establishing relationships with key stakeholders, monitoring customer…

    Moderate trust · 53
    Hungaryfull_time
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  • Gigmo Solutions logo

    Gigmo SolutionsIndia • Nov 21, 2025

    As a Technical Support Engineer, you will provide technical solutions and troubleshooting for Autodesk Revit, Navisworks, and BIM360 applications. This mid-level role requires you to manage support requests, ensure custo…

    Moderate trust · 53
    Indiafull_time
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  • Patrique Mercier Recruitment By Nellie logo

    Patrique Mercier Recruitment By NellieGermany, Greece, Austria, Luxembourg • Nov 21, 2025

    This junior to mid-level customer service role involves providing daily support to German-speaking users via phone, email, and chat for a social media platform, handling inquiries, troubleshooting, and complaints. As par…

    Moderate trust · 53
    Germany, Greece, Austria, Luxembourgfull_time
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  • Vector logo

    VectorUSA • Nov 21, 2025

    As a Customer Support Representative at Vector, you will take end-to-end ownership of customer issues, including diagnosis, troubleshooting, and communication of solutions. This mid-level role involves using support tick…

    Moderate trust · 53
    USAfull_time
    View job
  • Moon Magic Jewelry logo

    Moon Magic JewelryUkraine • Nov 21, 2025

    This role involves providing customer support through live chat and social media platforms like Instagram and Facebook, handling inquiries about orders, products, and general assistance. As a virtual assistant, it is lik…

    Moderate trust · 53
    Ukrainefreelance
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  • AMBOSS logo

    AMBOSSRemote • Nov 21, 2025

    As a Junior Customer Success Manager at AMBOSS, you will support medical schools and clinics globally in maximizing the value of AMBOSS. Your responsibilities include onboarding new customers, addressing technical issues…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Perplexity logo

    PerplexityRemote • Nov 21, 2025

    The Customer Support and Success Associate for APAC will be responsible for managing customer inquiries and technical issues, collaborating with cross-functional teams to ensure effective support operations. This mid-lev…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • CloudZero logo

    CloudZeroRemote • Nov 21, 2025

    As the Manager of Technical Support at CloudZero, you will lead a small team of support engineers while also tackling escalated technical issues directly. This senior-level role focuses on establishing a high-performing…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • IxDF - Interaction Design Foundation logo

    IxDF - Interaction Design FoundationWorldwide • Nov 21, 2025

    The Admin and Support Specialist at IxDF will engage daily with members and prospective learners through email, chat, and social media, ensuring a seamless user experience. This mid-level role requires collaboration acro…

    Global hiringModerate trust · 53
    View job
  • Pear VC logo

    Pear VCRemote • Nov 21, 2025

    This is a senior-level Customer Success Lead role where you will be the founding US hire, responsible for building Wexler's market presence from scratch. Day-to-day, you will manage the full client lifecycle for elite la…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • n8n logo

    n8nRemote • Nov 21, 2025

    As a Customer Success Manager, you will manage a book of strategic EMEA customers, focusing on onboarding, adoption, and retention through activities like kick-off calls, QBRs, and renewals. You will build and optimize p…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Kong Inc. logo

    Kong Inc.Remote • Nov 21, 2025

    This senior-level role involves working as a Technical Support Engineer to assist Kong customers in resolving complex technical issues in production and pre-production environments. Day-to-day responsibilities include le…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Limble CMMS logo

    Customer Success Manager

    Verified via ATS

    Limble CMMSRemote • Nov 20, 2025

    This mid-level Customer Success Manager role involves leading customer onboarding, driving product adoption, and providing strategic guidance to B2B clients using Limble CMMS. The CSM collaborates with sales and account…

    Remote-first cultureActively hiringModerate trust · 68
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  • MURAL logo

    MURALRemote • Nov 20, 2025

    As a Customer Support Representative, you will manage and respond to customer requests via email, chat, phone, and video, providing support and education to help customers achieve their goals. This mid-level role involve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • OVERJET logo

    Head of Customer Support

    Verified via ATS

    OVERJETRemote • Nov 20, 2025

    The Head of Customer Support at Overjet will lead and scale a global technical support organization, overseeing a team of engineers to manage the complete support lifecycle for enterprise AI products. This senior role in…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.