Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Crossing Hurdles logo

    Crossing HurdlesRemote • May 27, 2026

    As a Customer Support Specialist at Crossing Hurdles, you will handle customer inquiries and resolve issues via email, chat, or phone. This contract role is suitable for entry to mid-level candidates, requiring strong co…

    Remote-first cultureActively hiringPopular companyModerate trust · 57
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  • Street Group logo

    Customer Success Manager

    Verified via ATS

    Street GroupRemote • May 27, 2026

    As a Customer Success Manager at Street Group, you will be responsible for ensuring client success with the Street.co.uk platform, including onboarding new clients and providing ongoing support. This mid-level role requi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • V2X Inc logo

    V2X IncSaint Helena, • May 27, 2026

    This role involves assisting the Recreation Specialist in daily operations of recreational facilities such as fitness centers, pools, and movie theaters. Responsibilities include organizing activities, maintaining equipm…

    Moderate trust · 53
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  • Feathr logo

    Customer Success Manager

    Verified via ATS

    FeathrRemote • May 26, 2026

    As a Customer Success Manager at Feathr, you will manage a portfolio of strategic accounts, serving as a subject-matter expert and guide for nonprofits using the Feathr marketing platform. You'll drive customer retention…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Orum logo

    OrumRemote • May 26, 2026

    As a Technical Support Representative at Orum, you will manage a high-volume, multi-channel ticket queue, resolving most customer issues independently using AI tools and knowledge bases. You'll act as the primary link be…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Horizon3.ai logo

    Horizon3.aiRemote • May 26, 2026

    This senior-level role leads a team of Customer Success Managers serving enterprise, federal, and MSSP customers. Day-to-day responsibilities include coaching the team, driving product adoption and value realization, man…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Galvany logo

    GalvanyRemote • May 26, 2026

    This mid-level Customer Service Specialist role involves handling incoming customer inquiries via phone and email, resolving issues, and ensuring a positive customer experience through competent and friendly communicatio…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Contentful logo

    Customer Success Manager

    Verified via ATS

    ContentfulDenver, Colorado, United States • May 26, 2026

    As a Customer Success Manager at Contentful, you will act as a strategic partner for key clients, guiding them to maximize the value of the platform and achieve their digital experience goals. This senior-level role invo…

    Actively hiringPopular companyModerate trust · 62
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  • Cigna Healthcare logo

    Cigna HealthcareTennessee, Tennessee, United States • May 26, 2026

    As a Customer Service Representative at Cigna Healthcare, you will handle inbound calls from healthcare providers, addressing inquiries about medical claims, benefits, appeals, prior authorizations, and medical codes. Yo…

    Moderate trust · 53
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  • RemoteVA logo

    RemoteVAPhilippines, • May 25, 2026

    As an IT Support Specialist at RemoteVA, you will provide technical assistance to remote team members, troubleshooting hardware, software, and network issues. This junior-to-mid-level role involves managing helpdesk tick…

    Actively hiringPopular companyModerate trust · 54
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  • Semperis logo

    SemperisRemote • May 25, 2026

    This is a senior-level role as a Product Support Team Lead at Semperis, where you will lead and mentor a team of Product Support Engineers in a remote setting. Day-to-day responsibilities include managing customer escala…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • QA Wolf logo

    QA WolfRemote • May 25, 2026

    The Customer Success Associate at QA Wolf is an early-career role focused on enhancing customer relationships and ensuring they achieve their goals with the company's QA solutions. Day-to-day, this position involves coll…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Crossing Hurdles logo

    Crossing HurdlesCanada, • May 25, 2026

    This is a contract role for an Office and Administrative Domains specialist at Crossing Hurdles. The day-to-day involves providing administrative and executive support, likely handling scheduling, correspondence, and off…

    Actively hiringPopular companyModerate trust · 54
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  • Crossing Hurdles logo

    Crossing HurdlesAnywhere • May 25, 2026

    As a Customer Support Specialist at Crossing Hurdles, you will handle customer inquiries via email, chat, and phone, resolving issues related to the company's products or services. This contract role is suitable for juni…

    Actively hiringPopular companyModerate trust · 54
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  • Datadog logo

    DatadogTel Aviv, Israel • May 24, 2026

    As an Enterprise Customer Success Manager at Datadog, you will strategically partner with Fortune 1000 clients, driving product adoption and value realization through executive relationships, QBRs, and data-driven insigh…

    Actively hiringPopular companyModerate trust · 67
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  • Aisle and Abroad logo

    Aisle and AbroadPennsylvania, Pennsylvania, United States • May 23, 2026

    As an Email Support Representative, you will handle customer inquiries via email, access accounts to resolve issues, and escalate cases as needed. This entry-level role involves meeting response time and satisfaction tar…

    Actively hiringPopular companyModerate trust · 57
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  • Aisle and Abroad logo

    Aisle and AbroadIllinois, Illinois, United States • May 23, 2026

    As an Email Support Representative, you will handle customer support inquiries via email, ensuring timely and professional responses. This is an entry-level position requiring strong written communication skills and atte…

    Actively hiringPopular companyModerate trust · 57
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  • RemoteVA logo

    RemoteVAAnywhere • May 23, 2026

    The IT Support Specialist provides remote technical assistance to a growing team, handling helpdesk tickets, troubleshooting hardware/software issues, and maintaining IT systems. This mid-level role involves daily proble…

    Actively hiringPopular companyModerate trust · 54
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  • Positive Behavior Steps logo

    Positive Behavior StepsMinneapolis, Minneapolis, Minnesota, United States • May 23, 2026

    As a Chat Support Clerk at Positive Behavior Steps, you will handle inbound client inquiries via live chat, providing empathetic support for behavioral health services. This entry-level role involves multitasking across…

    Moderate trust · 55
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  • E. Breuninger& Co. logo

    E. Breuninger& Co.Worldwide • May 22, 2026

    As a Product Owner for Zendesk and other customer service tools, you will configure and optimize low-code platforms to enhance digital customer experiences. You'll manage stakeholder requirements, drive AI integration, a…

    Global hiringModerate trust · 53
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.