Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Drata logo

    DrataRemote • Jun 30, 2026

    This senior management role leads a team of Technical Support Engineers at Drata, overseeing day-to-day support operations, escalations, and SLA adherence. The manager will coach and develop talent, drive process improve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ramp logo

    RampRemote • Jun 29, 2026

    The Manager of Scaled Customer Success Strategy & Operations at Ramp will lead the design and implementation of self-service onboarding and activation strategies to enhance the experience of micro SMB customers. This sen…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Leavitt Group logo

    Leavitt GroupRemote • Jun 29, 2026

    This junior-level role supports a local insurance agency's front-office and service team by greeting clients, answering calls, scheduling appointments, posting payments, and processing mail. You'll assist account manager…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogNew York, New York, USA • Jun 29, 2026

    As an Enterprise IT Support Senior Tech at Datadog, you will provide best-in-class technical support for employees worldwide, handling endpoint devices (macOS, iOS, Chrome OS, Windows), SaaS tools (G Suite, Slack, Zoom,…

    Actively hiringPopular companyModerate trust · 67
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  • Solink logo

    SolinkRemote • Jun 29, 2026

    This mid-level Tech Touch Customer Success Manager role focuses on building scalable onboarding experiences, automations, and self-serve resources for a broad customer base at Solink. You will design and maintain digital…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Commure logo

    CommureRemote • Jun 29, 2026

    This mid-level role manages day-to-day office administration, vendor relationships, and facilities for a healthcare AI company's Gurgaon office. The Administrative Lead oversees housekeeping, security, procurement, and b…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Prompt Health logo

    RCM Support Associate

    Verified via ATS

    Prompt HealthRemote • Jun 29, 2026

    The RCM Support Associate at Prompt Health is a junior-level role focused on coordinating payer portal access, managing documentation, and supporting client onboarding for revenue cycle management operations. Day-to-day…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Juniper Square logo

    Juniper SquareRemote • Jun 29, 2026

    This mid-level Customer Success Manager role involves managing a portfolio of 60-75 existing customer accounts, focusing on implementation, onboarding, product adoption, and renewals. You'll work closely with end-users,…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Pearl Health logo

    Pearl HealthRemote • Jun 29, 2026

    As a Director of Customer Success at Pearl Health, you will manage a small portfolio of large enterprise health system accounts, driving value-based care program performance and platform adoption. You'll serve as the sen…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Pearl Health logo

    Customer Success Manager

    Verified via ATS

    Pearl HealthRemote • Jun 29, 2026

    As a Customer Success Manager at Pearl Health, you will own the post-sale success of 10 medium to large accounts, guiding them through value-based care transformations. You will serve as a strategic consultant, conductin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Nooks logo

    NooksRemote • Jun 29, 2026

    This mid-level Customer Success Manager role manages a portfolio of approximately 75 commercial accounts, focusing on maximizing customer value through onboarding, proactive outreach, and renewal processes. The position…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • SKELAR logo

    SKELARRemote • Jun 29, 2026

    As a Customer Support Representative at Spirio, you will handle customer inquiries via chat and email, resolve issues, and ensure a high-quality support experience. This is a mid-level role where you'll work closely with…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Empathy Talent logo

    Empathy TalentCalifornia, California, United States • Jun 29, 2026

    As a Customer Support Helpdesk Specialist, you will be the first point of contact for customers, addressing technical and product-related inquiries. This mid-level role involves troubleshooting issues, providing solution…

    Moderate trust · 53
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  • Tandem Health logo

    Head of Customer Success

    Verified via ATS

    Tandem HealthRemote • Jun 28, 2026

    As Head of Customer Success at Tandem Health, you will define and build the customer success function from scratch, creating processes, playbooks, and standards for onboarding, adoption, retention, and expansion across m…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeParis • Jun 26, 2026

    As a Customer Success Manager at Stripe, you will manage a portfolio of enterprise customers, delivering proactive workshops, business reviews, and payment insights to drive adoption and retention. You will collaborate w…

    Actively hiringPopular companyModerate trust · 67
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeDublin • Jun 26, 2026

    This mid-level Customer Success Manager role at Stripe involves managing a portfolio of enterprise customers in Dublin, delivering proactive workshops, business reviews, and payment insights to drive product adoption, re…

    Actively hiringPopular companyModerate trust · 62
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeLondon • Jun 26, 2026

    This senior-level Customer Success Manager role involves managing post-sales relationships with large global clients, focusing on retention, growth, and product adoption. Day-to-day responsibilities include building exec…

    Actively hiringPopular companyModerate trust · 62
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeBerlin • Jun 26, 2026

    As a Customer Success Manager at Stripe, you will be responsible for managing the post-sales lifecycle for customers, ensuring they derive maximum value from the platform. This senior-level role involves building relatio…

    Actively hiringPopular companyModerate trust · 62
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  • Dandy logo

    DandyRemote • Jun 26, 2026

    This senior-level role involves resolving complex clinical inquiries, handling escalations from frontline agents, and providing expert guidance to dental professionals via phone, chat, video, and email. The Clinical Supp…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Jun 26, 2026

    As an AI Optimization Specialist on the Support team at Vanta, you will own the strategy and optimization of AI-powered tools including a customer-facing chatbot and internal AI Copilot. You'll collaborate with Customer…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.