Customer Success Manager
Role Overview
This Customer Success Manager role at Federato involves managing client relationships and ensuring customer satisfaction through proactive support and strategic guidance. As a mid-level position, the hire will work within a remote team, focusing on driving product adoption and retention to directly impact business growth and client success.
Perks & Benefits
This is a fully remote position, likely offering flexibility in work hours with expectations to align with team or client time zones. Benefits may include career development opportunities, a collaborative culture, and standard tech perks such as health insurance and equipment support, typical for remote tech roles.
Full Job Description
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