Ada

About Ada

Ada is an AI-powered customer service automation platform that helps businesses automate customer interactions through conversational AI. The company primarily serves mid-market and enterprise customers across various industries, including e-commerce, SaaS, and financial services, who seek to improve customer support efficiency. Their main product is an AI chatbot platform that integrates with existing customer service tools to handle common inquiries, reducing response times and operational costs. As a remote-friendly company, Ada supports distributed teams with flexible work arrangements, emphasizing asynchronous communication and digital collaboration tools to maintain productivity across different time zones.

Company Culture

Ada fosters a collaborative and innovative culture where teams work cross-functionally to develop AI solutions. The environment is fast-paced and data-driven, encouraging experimentation and continuous learning. Remote work is supported with a focus on transparency and regular virtual meetings to maintain team cohesion.

Our Values

Customer-centric innovation, data-driven decision making, collaborative teamwork, continuous learning and growth, and a commitment to diversity and inclusion.

Benefits & Perks

Typical benefits include comprehensive health insurance, remote work flexibility, competitive equity options, and professional development budgets. Additional perks often encompass wellness stipends, home office allowances, and generous paid time off to support work-life balance.

Roles & Teams We Hire For

Skills & Tools You'll Use

Open Positions (5)