Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Deepgram logo

    DeepgramRemote • Jul 7, 2026

    This senior-level Customer Success Engineer role involves acting as a technical expert and strategic advisor for enterprise customers in the APAC region, focusing on driving adoption, solving technical challenges, and id…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Food Service Specialties logo

    Food Service SpecialtiesWorldwide • Jul 7, 2026

    This is a remote contractor role supporting daily back-office workflows for a fast-moving food distribution company. The assistant will handle tasks like purchase orders, inventory, price updates, and customer/vendor agi…

    Global hiringModerate trust · 55
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  • M

    Mercier ConsultancyAnywhere • Jul 7, 2026

    As a Dutch-Speaking Customer Service Agent, you will handle customer inquiries via phone, email, and live chat for Imperial, working remotely from Greece. This entry-level role involves providing high-quality support in…

    Moderate trust · 50
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  • Scribe logo

    ScribeRemote • Jul 6, 2026

    This is a junior to mid-level Customer Success Specialist role supporting SMB customers in a fast-paced pooled model. Day-to-day responsibilities include onboarding new customers, managing renewals, identifying expansion…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • CWILL logo

    CWILLToronto, Toronto, Ontario, Canada • Jul 6, 2026

    CWILL is hiring a mid-level Customer Success Manager to support eCommerce merchants using their post-purchase and retention suite. You'll manage a portfolio of SMB accounts, guiding them through onboarding, driving produ…

    Moderate trust · 53
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  • Braintrust logo

    BraintrustRemote • Jul 6, 2026

    As a Developer Support Engineer at Braintrust, you will diagnose and resolve technical issues for developers using API and SDKs, primarily in Python or TypeScript. This mid-to-senior level role requires strong problem-so…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Braintrust logo

    BraintrustRemote • Jul 6, 2026

    As a Developer Support Engineer at Braintrust, you will diagnose and resolve API/SDK issues for developers building LLM-powered applications, primarily using Python or TypeScript. You'll own support communications via Sl…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dedale Intelligence logo

    IT Support Intern

    Verified via ATS

    Dedale IntelligenceRemote • Jul 6, 2026

    This IT Support Intern role involves providing day-to-day user support, managing hardware and software incidents, and handling onboarding/offboarding tasks. The intern will work on-site in Paris and remotely, supporting…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Intracom Telecom logo

    Intracom TelecomFlorida, Florida, United States • Jul 6, 2026

    As a Technical Support Engineer at Intracom Telecom, you will provide technical support for packet microwave and millimeter-wave radio systems used in 4G/5G networks, troubleshooting customer issues and supervising on-si…

    Moderate trust · 53
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  • Seccl logo

    Customer success manager

    Verified via ATS

    SecclRemote • Jul 6, 2026

    This mid-level Customer Success Manager role at Seccl involves managing a portfolio of customer firms, handling escalations, and solving complex operational problems. Day-to-day responsibilities include leading relations…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Creative Force logo

    Creative ForceWorldwide • Jul 6, 2026

    This mid-level role provides technical support for two SaaS products (Award Force and Good Grants) via email, phone, and Zoom, including onboarding sessions and bug testing. You'll collaborate with engineering and produc…

    Global hiringActively hiringModerate trust · 55
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  • Creative Force logo

    Creative ForceWorldwide • Jul 6, 2026

    As a SaaS Product Support Jedi, you'll provide expert support for Creative Force's software products, Award Force and Good Grants. This mid-level role involves managing client interactions through email, phone, and Zoom,…

    Global hiringActively hiringModerate trust · 55
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  • Hawk-Eye Innovations Ltd logo

    Hawk-Eye Innovations LtdRemote • Jul 6, 2026

    As a Support Analyst, you will be the primary technical contact for customers utilizing the Hawk platform, providing expert assistance with rule configuration, user management, and troubleshooting integrations. This mid-…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Recruitlytics Hiring logo

    Recruitlytics Hiringالمدينة, المدينة المدينة السعودية • Jul 4, 2026

    As a Remote Customer Support Specialist (Arabic), you will handle inquiries via email, chat, and phone from Arabic-speaking customers, resolving issues and ensuring a positive experience. This mid-level role involves usi…

    Moderate trust · 55
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  • Deliveroo logo

    DeliverooRemote • Jul 3, 2026

    This mid-level role involves resolving complex payment-related queries for riders across multiple markets via email support. The specialist will manage high-volume cases, act as an escalation point for frontline teams, a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Remote logo

    RemoteRemote • Jul 3, 2026

    As a Customer Success Manager for SMBs in the EMEA region, you'll manage a portfolio of 50+ accounts, ensuring retention and growth through onboarding, regular operational reviews, and proactive churn mitigation. You'll…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • GotPhoto.com | fotograf.de logo

    GotPhoto.com | fotograf.deRemote • Jul 3, 2026

    This is a senior leadership role responsible for defining and executing the Customer Success strategy with a focus on Net Revenue Retention (NRR). The Head of Customer Success leads a high-performing team to drive custom…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Ashby logo

    AshbyRemote • Jul 3, 2026

    This senior-level Strategic Customer Success Manager role involves partnering with 20+ enterprise customers in EMEA to drive product adoption, customer health, and long-term value for Ashby's complex B2B SaaS platform. D…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Stellic logo

    Product Support Engineer

    Verified via ATS

    StellicRemote • Jul 2, 2026

    As a Product Support Engineer at Stellic, you'll split your time between handling support tickets and building tooling/knowledge content to prevent recurring issues. You'll diagnose deeply, read logs, and resolve Tier 2…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Second Front Systems logo

    Second Front SystemsRemote • Jul 2, 2026

    The VP of Customer Support and Implementations at Second Front Systems is a senior leadership role responsible for overseeing the post-sale customer experience for a complex national security platform. This role involves…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.