Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
41 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
33 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
32 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
29 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
28 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
18 open roles in Customer Support
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Support - MongoDB Engineer - EMEA (Remote)
Verified via ATSPercona • Remote • Jan 16, 2026
This is a senior-level MongoDB Engineer role where you'll provide professional technical support for MongoDB, resolving complex issues for customers with demanding deployments. You'll lead in blogging and content creatio…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Product (Customer) Support Specialist
Verified via ATSCommure • Remote • Jan 16, 2026
This is a junior-level Product Support Specialist role where you will serve as the frontline expert for multiple Commure products, providing technical support to clinician users. You will diagnose and troubleshoot issues…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Technical Support Specialist
Verified via ATSPlayson • Remote • Jan 16, 2026
This Technical Support Specialist role involves providing second-level customer support for partner integrations in the iGaming industry. Day-to-day responsibilities include troubleshooting technical issues, testing inte…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobSenior Customer Support Specialist (Contractor Role)
Verified via ATSMindvalley • Remote • Jan 16, 2026
This senior-level contractor role focuses on proactive customer support strategy, shifting from reactive resolution to prevention. The specialist analyzes customer feedback and data to identify friction points, leads pro…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
View jobSoma Global • Worldwide • Jan 15, 2026
This is a mid-level supervisory role overseeing daily operations of a Customer Support Team, including scheduling, call queue monitoring, and handling escalations. The hire will lead by example, manage team performance,…
Global hiringModerate trust · 58
View jobTechnical Support Lead - Latam
Verified via ATSCanals • Remote • Jan 15, 2026
This is a senior-level Technical Support Lead role where you will build and scale the support function for a new product line at Canals. Day-to-day, you will lead a small team of Support Agents, troubleshoot complex tech…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Senior Support Engineer
Verified via ATSOVERJET • Remote • Jan 15, 2026
As a Senior Support Engineer at Overjet, you will provide technical support to dental practice customers by handling inquiries, troubleshooting issues, and advising on best practices to optimize software impact. You will…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Contra • Worldwide • Jan 15, 2026
This mid-level customer support role involves providing world-class support by resolving user issues, collaborating with engineering and product teams, and maintaining SLAs. The hire will become a product expert, update…
Global hiringActively hiringPopular companyModerate trust · 62 - View job
Technical Support Analyst
Verified via ATSRain • Remote • Jan 15, 2026
This mid-level Technical Support Analyst role involves troubleshooting complex issues with Rain's platform and APIs, analyzing logs and transaction data to identify root causes, and collaborating with Product and Enginee…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Field Support & Supply Chain Agent
Verified via ATSTeya • Remote • Jan 15, 2026
This is a mid-level role as a Field Support & Supply Chain Agent, involving hands-on customer service and technical support for small businesses in North Iceland. Day-to-day responsibilities include setting up payment so…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Customer Success Manager
Verified via ATSNylas • Remote • Jan 15, 2026
This is a senior-level Customer Success Manager role at Nylas, focusing on managing a portfolio of high-value B2B SaaS accounts to drive renewals and upsell opportunities. Day-to-day responsibilities include proactive ac…
Remote-first cultureActively hiringModerate trust · 68 - View job
Coaching & Quality Assurance - Customer Success
Verified via ATSPolymarket • Remote • Jan 15, 2026
This is a senior-level Customer Success role focused on coaching, quality assurance, and support operations at a financial markets platform. The hire will lead QA monitoring, structured coaching, and training programs wh…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Specialist - Discord Community
Verified via ATSPolymarket • Remote • Jan 15, 2026
This mid-level role involves managing Discord community support for a financial markets platform, including real-time issue resolution, moderation, and creating scalable workflows. The specialist will handle customer inq…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobCustomer Success Manager, EMEA
Verified via ATSWebflow • London, U.K. (Hybrid) • Jan 14, 2026
This mid-level Customer Success Manager role involves building relationships with enterprise customers in EMEA, guiding them through onboarding and adoption of Webflow's AI-native platform, and collaborating with cross-f…
Hybrid-friendlyActively hiringPopular companyTrusted employer · 70hybrid- View job
Operations Associate - Sportsbook Support Specialist
Verified via ATSMagic Eden • Remote • Jan 14, 2026
The Operations Associate will provide high-quality customer support to players in an online casino environment, addressing gameplay issues, deposits, withdrawals, and bonuses. This role is suited for a junior to mid-leve…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobEnterprise Customer Success Manager
Verified via ATSNightfall AI • Remote • Jan 14, 2026
As an Enterprise Customer Success Manager at Nightfall AI, you will manage strategic relationships with the company's largest enterprise customers, ensuring they derive measurable value from the AI-native data security p…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Technical Support Engineer (West) Infrastructure & Cloud
Verified via ATSConfluent • Remote • Jan 14, 2026
As a Technical Support Engineer, you will resolve issues with Confluent deployments, provide real-time product feedback to engineering teams, and improve documentation. This mid-level role involves direct customer intera…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Support Lead
Verified via ATSAgent Careers • Remote • Jan 14, 2026
This mid-level Support Lead role involves managing customer support operations for a logistics SaaS platform, including frontline chat response, ticket lifecycle management, and workflow optimization. The hire will work…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobMM/Ent Customer Success Manager - AMER
Verified via ATSRemote • Remote • Jan 14, 2026
As a MM/Ent Customer Success Manager, you will manage the entire customer lifecycle, from onboarding to retention, acting as a trusted advisor. Your role involves building strong relationships, setting Success Plans, and…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.