Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • 1Password logo

    1PasswordRemote • Nov 27, 2025

    The Director of Customer Support (EMEA) at 1Password will oversee the Service and Technical Support teams in the EMEA region, driving operational excellence and enhancing customer satisfaction. This senior leadership rol…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Cint logo

    CintUSA • Nov 27, 2025

    The Customer Success Consultant is a mid-level role focused on managing strategic relationships with clients to drive business growth through renewals, upsells, and training. Day-to-day responsibilities include onboardin…

    Moderate trust · 63
    Full-Time
    View job
  • QAD, Inc. logo

    QAD, Inc.USA • Nov 27, 2025

    The Senior Customer Success Manager at QAD is a senior-level role focused on revenue retention and growth within the existing customer base. This position involves driving use case adoption, conducting strategic business…

    Moderate trust · 63
    Full-Time
    View job
  • GitLab logo

    GitLabCanada, USA • Nov 27, 2025

    As a Customer Success Architect at GitLab, you will serve as a strategic advisor to key customers, helping them align GitLab's DevSecOps platform with their business goals. You will own a portfolio of accounts, driving a…

    Moderate trust · 65
    Full-Time
    View job
  • Skillsoft logo

    SkillsoftUSA • Nov 27, 2025

    The Coaching Customer Success Manager is a senior role managing a portfolio of complex customers to ensure retention and satisfaction by driving digital learning program adoption and strategy. Responsibilities include es…

    Moderate trust · 63
    Full-Time
    View job
  • Chili Piper logo

    Customer Success Manager

    Verified via ATS

    Chili PiperLATAM, Canada, USA • Nov 27, 2025

    The Customer Success Manager is a mid-level technical role responsible for onboarding up to 60 customers, training them on Chili Piper products, and ensuring fast time to value. This involves solving technical issues, co…

    Moderate trust · 63
    Full-Time
    View job
  • Housecall Pro logo

    Housecall ProUSA • Nov 27, 2025

    As a Data Migration Specialist, you will analyze data sources, identify issues, and develop custom migration plans while resolving technical problems and providing support. This mid-level role involves communicating tren…

    Moderate trust · 63
    Full-Time
    View job
  • Think Academy US logo

    Think Academy USUSA • Nov 27, 2025

    As a Customer Success Specialist, you will serve as the primary contact for parents and students, providing timely support via chat, email, WeChat, and phone to address inquiries about courses, learning progress, and pla…

    Moderate trust · 63
    Full-Time
    View job
  • ClickUp logo

    ClickUpPhilippines • Nov 27, 2025

    The Support Services Specialist at ClickUp is a senior role focused on providing exceptional support to premium clients by managing relationships and resolving technical issues efficiently. This position involves direct…

    Moderate trust · 63
    Full-Time
    View job
  • Playson logo

    PlaysonRemote • Nov 27, 2025

    As a Technical Support Specialist at Playson, you will be responsible for providing comprehensive support for partner integrations, troubleshooting issues, and ensuring excellent customer service. This mid-level role req…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Solid Commerce logo

    Solid CommerceWorldwide • Nov 27, 2025

    As a Customer Service Representative at Solid Commerce, you will handle daily support tasks like answering tickets, live chats, and phone calls to troubleshoot platform issues and guide customers through setup and traini…

    Global hiringModerate trust · 53
    View job
  • Better Health logo

    Better HealthRemote • Nov 26, 2025

    As a Diabetes Peer Support Coach, you will conduct peer support coaching calls with members, provide personalized product suggestions from Better Health's catalog, and create follow-up emails and educational tools. This…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Stay AI logo

    Stay AIRemote • Nov 26, 2025

    As a Senior Technical Support Lead at Stay AI, you will oversee daily technical support operations and act as the highest-tier escalation point for complex customer issues. This senior role involves collaborating closely…

    Remote-first cultureModerate trust · 68
    View job
  • Contrast Security logo

    Contrast SecurityRemote • Nov 26, 2025

    This mid-level Technical Support Engineer role involves troubleshooting complex customer issues for Contrast Security's application security platform, contributing to an AI-driven support model, and enhancing knowledge b…

    Remote-first cultureActively hiringModerate trust · 68
    View job
  • Scribe logo

    ScribeRemote • Nov 26, 2025

    This senior-level role involves leading, coaching, and developing a team of 8-10 mid-market Customer Success Managers to drive customer outcomes and retention. Responsibilities include creating scalable playbooks for onb…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Leavitt Group logo

    Leavitt GroupRemote • Nov 26, 2025

    This Account Manager Support role provides administrative and client service assistance for employee benefits accounts, collaborating with Account Managers and Brokers. Day-to-day tasks include managing client needs, tro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Cubby Beds logo

    Cubby BedsRemote • Nov 26, 2025

    As a Product Support Associate, you will serve as the first point of contact for customers, handling inquiries via phone, email, and chat regarding order status, troubleshooting, and product support. This mid-level role…

    Remote-first cultureActively hiringModerate trust · 68
    View job
  • Intelerad logo

    InteleradAustralia • Nov 26, 2025

    As a System Support Analyst I, this junior-level role involves delivering technical support for enterprise medical imaging solutions by troubleshooting software and system issues, collaborating with cross-functional team…

    Moderate trust · 63
    Full-Time
    View job
  • Focused logo

    IT Support Specialist

    Verified via ATS

    FocusedRemote • Nov 26, 2025

    This is a mid-level IT Support Specialist role providing day-to-day technical support, including troubleshooting hardware, software, and network issues, managing onboarding/offboarding processes, and maintaining device i…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • UiPath logo

    UiPathRemote • Nov 26, 2025

    This senior-level role involves supporting and maintaining infrastructure for UiPath's automation products, focusing on troubleshooting and optimizing systems using tools like Kubernetes, AWS, Azure, and Linux. The engin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.