Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Vanta logo

    VantaRemote • Jun 4, 2026

    As the Director of Commercial Customer Success at Vanta, you will lead and scale the Commercial Customer Success function, focusing on strategy, team development, and retention metrics. This senior-level role involves ma…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Matia logo

    Customer Success

    Verified via ATS

    MatiaRemote • Jun 4, 2026

    As a Customer Success Manager at Matia, you will own the full customer lifecycle including onboarding, renewals, and expansion. You'll build foundational CS processes like health scores and QBRs, working closely with mid…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • RHB Banking Group logo

    RHB Banking GroupArea DKI Jakarta, • Jun 4, 2026

    This is a junior-level role supporting the equity sales team at RHB Banking Group. Day-to-day tasks include coordinating administrative processes like account opening and trade confirmation, explaining transaction requir…

    Moderate trust · 50
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  • SiteMinder logo

    SiteMinderRemote • Jun 4, 2026

    This senior-level role leads a global customer support team, coaching and developing team members to deliver excellent service. Day-to-day responsibilities include monitoring performance, conducting 1:1s, identifying tra…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • JELLYFISH logo

    Customer Success Manager

    Verified via ATS

    JELLYFISHRemote • Jun 3, 2026

    This mid-level Customer Success Manager role involves managing a portfolio of enterprise customers at Jellyfish, a platform for engineering management. You'll build trusted relationships, drive adoption through tailored…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Sleeper logo

    SleeperRemote • Jun 3, 2026

    As a Customer Success Associate at Sleeper, you will provide exceptional support to users of the Sleeper Picks product through various channels, including email, chat, and social media. This mid-level role requires empat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • OnTheGoSystems logo

    OnTheGoSystemsWorldwide • Jun 3, 2026

    This senior leadership role owns retention metrics for a mature B2B SaaS company, leading a team to reduce churn and improve NPS. Day-to-day includes analyzing churn signals, driving experiments, and collaborating with S…

    Global hiringActively hiringPopular companyModerate trust · 57
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  • LeanData logo

    LeanDataRemote • Jun 3, 2026

    This mid-level Digital Customer Success Manager role owns a portfolio of 250-300 accounts, using AI agents for monitoring and routine outreach while handling human intervention for at-risk customers and expansion opportu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ashby logo

    AshbyRemote • Jun 3, 2026

    As a Product Support Engineer at Ashby, you will be responsible for diagnosing and resolving technical issues for customers in the APAC region, ensuring high levels of customer satisfaction. This mid-level role involves…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • ProFound logo

    ProFoundRemote • Jun 3, 2026

    This senior-level role involves building and leading a global Support Engineering team from scratch, including hiring, designing 24/7 follow-the-sun coverage, and establishing escalation systems. The manager will own cor…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Kyra logo

    KyraRemote • Jun 3, 2026

    Founding Customer Success hire for a self-serve B2B SaaS influencer marketing platform. You'll build the entire CS function from scratch, including onboarding flows, health scoring, engagement cadence, and renewal proces…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Netrix Global logo

    Netrix GlobalMetro Manila, • Jun 3, 2026

    The Support Analyst I role at Netrix Global is a Tier 1 position primarily focused on providing first-level technical support to customers. Daily responsibilities include managing customer inquiries via calls and emails,…

    Moderate trust · 53
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  • SKELAR logo

    SKELARRemote • Jun 3, 2026

    This is a mid-level Customer Support Specialist role focused on pet care within a tech-driven company. The specialist will handle customer inquiries via email, manage support tickets in CRM systems like Zendesk or Freshd…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Agent Careers logo

    Agent CareersRemote • Jun 3, 2026

    The Customer Service Representative (CSR) will be the primary point of contact for guests and property stakeholders during afternoon and evening hours. This mid-level role involves managing guest inquiries, coordinating…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • DailyPay logo

    Client Support Analyst

    Verified via ATS

    DailyPayRemote • Jun 3, 2026

    As a Client Support Analyst, you will provide high-touch support to DailyPay's client contacts, answering inbound questions and making outbound calls to ensure account health. You'll use Zendesk and Jira to investigate t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Contentful logo

    ContentfulNew York, NY, USA • Jun 3, 2026

    As a Customer Success Manager at Contentful, you will own the end-to-end customer lifecycle for 25-30 strategic enterprise accounts, focusing on adoption, renewals, and expansion. You'll act as a trusted advisor, driving…

    Actively hiringPopular companyModerate trust · 67
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  • VON Canada (Ontario) logo

    VON Canada (Ontario)Anywhere • Jun 3, 2026

    The Case Coordinator provides comprehensive assessments and develops care plans for clients with developmental disabilities in the Family Home Program. They manage care budgets, coordinate resources, and support client s…

    Moderate trust · 53
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  • RecruitLytics Hires logo

    RecruitLytics Hiresالمدينة, المدينة المدينة السعودية • Jun 3, 2026

    As a Remote Customer Support Specialist, you will handle inquiries from Arabic-speaking customers, providing support via email, chat, or phone. This mid-level position requires strong communication skills and a customer-…

    Moderate trust · 53
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  • Figma logo

    FigmaSingapore • Jun 3, 2026

    As an Enterprise Support Specialist at Figma, you will provide high-touch technical support to strategic enterprise customers, troubleshooting complex issues like SAML/SSO and SCIM configurations. You will collaborate wi…

    Actively hiringPopular companyModerate trust · 67
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  • Kaizen Labs logo

    Kaizen LabsRemote • Jun 2, 2026

    The Customer Support Operations Manager at Kaizen Labs will design and optimize customer support workflows, metrics, and training programs. This senior role involves building support operations from the ground up, ensuri…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.