Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Electric logo

    Manager, Product Support

    Verified via ATS

    ElectricRemote • Jun 2, 2026

    This mid-level managerial role involves hiring, onboarding, and coaching Product Support Specialists to deliver exceptional customer experiences. The manager will run 1:1s, monitor team metrics, serve as an escalation po…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dart logo

    DartGeorge Town, • Jun 2, 2026

    As an Application Support Specialist at Dart, you will provide second-level support for enterprise systems like Dynamics 365, Sage, and Oracle Micros, troubleshoot application issues, and deploy software updates. You'll…

    Moderate trust · 55
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  • SKELAR logo

    SKELARRemote • Jun 2, 2026

    As a Junior Customer Support Agent at RiseGuide, you will handle customer inquiries via email and chat, manage support tickets in Zendesk, and resolve issues related to the self-improvement platform. You'll work night sh…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Drata logo

    DrataRemote • Jun 1, 2026

    This senior-level role involves leading a team of Enterprise Customer Success Managers to drive customer satisfaction, retention, and expansion for large enterprise accounts. Day-to-day responsibilities include developin…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Vanta logo

    VantaRemote • Jun 1, 2026

    As a Senior Customer Success Manager at Vanta, you will guide customers through their security and compliance journeys, ensuring their success and satisfaction with Vanta's solutions. You will collaborate with Account Ma…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Bask Health logo

    Bask HealthWorldwide • Jun 1, 2026

    As a Senior Customer Success Manager at Bask Health, you will build strong relationships with customers, managing the full customer lifecycle from onboarding to renewals. You'll leverage AI-first approaches to enhance cu…

    Global hiringActively hiringModerate trust · 55
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeNew York, NY • Jun 1, 2026

    As a Customer Success Manager at Stripe, you will manage a portfolio of enterprise customers, driving adoption, retention, and growth through proactive workshops, business reviews, and data-driven insights. You'll collab…

    Actively hiringPopular companyModerate trust · 67
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  • Bask Health logo

    Bask HealthWorldwide • Jun 1, 2026

    This mid-to-senior level role involves building logic-based questionnaires, onboarding customers, managing upsells, and triaging software and order issues. You'll own the full customer lifecycle, work cross-functionally…

    Global hiringActively hiringModerate trust · 55
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  • B

    BoxWashington, Washington, District of Columbia, United States • Jun 1, 2026

    As a Customer Success Manager on the Public Sector team, you will act as a trusted advisor for federal, state, and local agencies, driving adoption of Box's content management and AI-powered workflows. Day-to-day, you'll…

    Moderate trust · 50
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  • Hive.co logo

    Hive.coRemote • Jun 1, 2026

    As a Customer Success Manager at Hive, you will leverage your email marketing expertise to guide clients in maximizing their use of the platform. This mid-level role involves regular communication with key customers, onb…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Expressable logo

    ExpressableRemote • Jun 1, 2026

    The Financial Support Specialist is responsible for addressing patient inquiries related to billing and insurance, processing payments, and resolving claims issues. This role is mid-level and involves collaborating with…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Pencil logo

    PencilNew York, New York, New York, United States • Jun 1, 2026

    As Director of Customer Success at Pencil, you will lead a strategic enterprise partnership with Target's North American business, overseeing a cross-functional account team to drive adoption, operational excellence, and…

    Moderate trust · 53
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  • RemoteVA logo

    RemoteVAPhilippines, • May 30, 2026

    As a Customer Service Assistant at RemoteVA, you will handle day-to-day inquiries and support requests, ensuring a high level of customer satisfaction. This is a junior-level role where you'll collaborate with a remote t…

    Actively hiringPopular companyModerate trust · 54
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  • LitePOS logo

    LitePOSAmet, • May 30, 2026

    As a Technical Support specialist at LitePOS, you will be responsible for assisting customers with technical issues related to our products. This role is ideal for a junior to mid-level professional who will work closely…

    Moderate trust · 52
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  • Contentful logo

    ContentfulSydney, New South Wales, Australia • May 29, 2026

    As a Customer Success Manager at Contentful, you will engage directly with customers in the Asia-Pacific region to enhance their experience with the platform. This senior-level role involves cross-functional collaboratio…

    Actively hiringPopular companyModerate trust · 67
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  • Monte Carlo logo

    Monte CarloRemote • May 29, 2026

    As a Technical Support Engineer at Monte Carlo, you'll own the end-to-end customer experience by diagnosing and resolving complex issues across data pipelines, monitors, and AI observability features. You'll work closely…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Tonal logo

    TonalRemote • May 29, 2026

    The Manager, Customer Success (B2B) at Tonal leads a team overseeing high-touch account management and operational execution for B2B clients in corporate wellness and hospitality. This senior role involves architecting d…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dandy logo

    DandyRemote • May 29, 2026

    As a Clinical Support Team Lead at Dandy, you'll supervise and coach frontline associates handling complex dental inquiries via live chat and phone. You'll own KPIs, manage escalations, and collaborate with cross-functio…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Transfr logo

    Customer Success Manager

    Verified via ATS

    TransfrRemote • May 29, 2026

    The Customer Success Manager at Transfr will manage a portfolio of over 150 customers, focusing on onboarding, adoption, and maximizing platform value. This mid-level role requires a data-driven professional to ensure hi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Lovable logo

    LovableRemote • May 29, 2026

    This mid-level role involves investigating suspicious accounts, analyzing abuse patterns, and tuning detection rules to prevent fraud and harmful behaviors on the Lovable platform. You'll handle end-to-end trust and safe…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.