Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Juniper Square logo

    Juniper SquareRemote • Nov 26, 2025

    This is a part-time internship role where you will handle client-facing support tasks, including answering investor queries via phone and email and resolving routine issues like portal logins and tax document access. You…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • PostHog logo

    PostHogWorldwide • Nov 26, 2025

    As a Technical Customer Success Manager at PostHog, you will manage 30-60 paying customers in the $10k-$100k ARR range, focusing on retention by building strong relationships, monitoring product usage and revenue data, a…

    Global hiringActively hiringModerate trust · 55
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  • G2 logo

    G2Remote • Nov 25, 2025

    This senior-level director role leads a team of 7-8 Customer Success Managers in the Mid-Market segment, focusing on driving product adoption, retention, and customer outcomes for a large portfolio. Day-to-day responsibi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    DeelRemote • Nov 25, 2025

    As a Customer Success Manager at Deel, you will manage a high volume of small spend accounts in SMB/MM or ENT segments, building strong client relationships to drive revenue growth and reduce churn. You will act as a tru…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Humata Health logo

    Customer Success Manager

    Verified via ATS

    Humata HealthRemote • Nov 25, 2025

    This senior-level Customer Success Manager role involves independently managing customer relationships, overseeing the customer lifecycle from implementation to operations, and developing tailored success plans. The hire…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Finalis logo

    FinalisRemote • Nov 25, 2025

    As Director of Customer Success, this senior leadership role involves crafting customer success strategies, guiding the team from platform support to an ecosystem success model, and collaborating cross-functionally to en…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Clipboard logo

    ClipboardWorldwide • Nov 25, 2025

    This role involves providing fast, accurate, and empathetic B2B support to healthcare facility clients via voice and email, resolving issues related to shifts, payments, and platform functionality in real time. As a fron…

    Global hiringModerate trust · 55
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  • Delinea logo

    DelineaRemote • Nov 25, 2025

    The Customer Success Engineer (CSE) at Delinea plays a crucial role in providing technical support to Customer Success Managers, facilitating issue resolution and knowledge transfer. This senior-level position involves c…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Addi logo

    Customer Support Analyst

    Verified via ATS

    AddiRemote • Nov 25, 2025

    This mid-level customer support analyst role involves providing high-quality support to customers and partners across multiple channels, aiming for first-contact resolution and efficient issue handling. The analyst works…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dandy logo

    DandyRemote • Nov 25, 2025

    This senior-level role manages a team of Customer Support Leads and frontline agents in North America, focusing on staffing, performance metrics, and cross-functional collaboration to enhance customer experience. Day-to-…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Egen logo

    EgenRemote • Nov 25, 2025

    This senior role involves managing client accounts and project delivery for large-scale cloud and IT transformation projects, including P&L ownership, strategic growth, and scope management. The Customer Success and Enga…

    Remote-first cultureModerate trust · 61
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  • G2 logo

    G2Remote • Nov 25, 2025

    This is a senior director role leading a team of 7-8 Customer Success Managers in the Enterprise segment at G2, focusing on driving customer adoption, retention, and advocacy. Day-to-day responsibilities include building…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Binalyze logo

    BinalyzeRemote • Nov 25, 2025

    As a Senior Customer Support Engineer at Binalyze, you will provide expert-level technical support to enterprise and MSSP customers, addressing complex issues via various communication channels. You will collaborate with…

    Remote-first cultureModerate trust · 68
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  • Luminovo logo

    LuminovoRemote • Nov 25, 2025

    This mid-level Customer Success Manager role involves proactively managing a customer portfolio to ensure satisfaction and prevent churn, including onboarding users through interactive trainings and driving contract expa…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Sitemate logo

    SitemateRemote • Nov 25, 2025

    This is an entry-level role for recent graduates or early-career individuals transitioning into tech, specifically in GTM (Go-To-Market) functions such as sales, business development, account management, or customer succ…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dandy logo

    DandyRemote • Nov 24, 2025

    As a Senior Business Systems Administrator, you will collaborate with Post-Sales and Engineering teams to enhance customer experience systems, overseeing the configuration of tools like Zendesk and Dialpad. This senior-l…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Sienna Charles logo

    Sienna CharlesAnywhere • Nov 24, 2025

    This senior director role involves hands-on leadership of the customer service team, including coaching, performance management, and handling escalations to ensure high-touch client support. The hire will build scalable…

    Moderate trust · 55
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  • HockeyStack logo

    HockeyStackRemote • Nov 24, 2025

    The Director of Data Success and Support is a senior leadership role responsible for managing a team of data analysts to deliver actionable insights and oversee global customer support operations. This hands-on leader de…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Procurement Sciences AI logo

    Head of Customer Success

    Verified via ATS

    Procurement Sciences AIRemote • Nov 24, 2025

    This senior leadership role involves overseeing the entire post-sales customer journey, including onboarding, adoption, health monitoring, renewals, and expansion. The Head of Customer Success will build and lead a proac…

    Remote-first cultureActively hiringModerate trust · 68
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  • Cohere logo

    CohereRemote • Nov 24, 2025

    This senior Customer Success Manager role involves managing strategic commercial accounts in Montreal, focusing on AI adoption and implementation in secure, regulated environments. The hire will build trusted relationshi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.