Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
41 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
33 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
32 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
29 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
28 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
18 open roles in Customer Support
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Customer Success Manager
Verified via ATSPassport • Remote • Jan 14, 2026
This mid-level Customer Success Manager role involves building relationships with e-commerce brands to grow accounts and ensure seamless experiences. Day-to-day responsibilities include managing client activities, coordi…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Bask Health • Worldwide • Jan 14, 2026
This senior-level Customer Success Account Manager role involves building strong relationships with Bask's customers, owning the full customer lifecycle including onboarding, value realization, engagement strategies, exp…
Global hiringModerate trust · 53 - View job
Head of Global Technical Support
Verified via ATSSnowflake • Remote • Jan 13, 2026
This is a senior executive role leading global technical support operations for Snowflake, focusing on AI-driven automation and strategy. Day-to-day responsibilities include managing a 24/7 global team, implementing AI s…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Strategic Customer Success Manager
Verified via ATSContentful • New York City, New York, United States • Jan 13, 2026
The Strategic Customer Success Manager at Contentful is a senior role focused on managing post-sale relationships with multinational enterprise customers. Daily responsibilities include developing strategic success plans…
Actively hiringPopular companyModerate trust · 62 - View job
Strategic Customer Success Manager
Verified via ATSContentful • Denver, Colorado, United States • Jan 13, 2026
As a Strategic Customer Success Manager at Contentful, you'll serve as the primary post-sale relationship owner for enterprise customers, focusing on maximizing their ROI and driving measurable outcomes. This senior-leve…
Actively hiringPopular companyModerate trust · 62 - View job
Strategic Customer Success Manager
Verified via ATSContentful • San Francisco, California, United States • Jan 13, 2026
As a Strategic Customer Success Manager, you will manage post-sale relationships for multinational enterprise accounts, focusing on driving customer value, adoption, and expansion. You will develop strategic success plan…
Actively hiringPopular companyModerate trust · 62 - View job
VP, Customer Success
Verified via ATSCloudZero • Remote • Jan 13, 2026
This is a senior executive role as VP of Customer Success, responsible for building and leading a globally dispersed team to drive adoption, retention, and expansion for CloudZero's SaaS platform. Day-to-day tasks includ…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Engineer, Battle Road
Verified via ATSOnebrief • Remote • Jan 13, 2026
This mid-level role involves developing custom integrations and workflows using the AtomEngine ModKit to meet customer technical needs, serving as a technical escalation point for complex issues. The engineer works hands…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Support Representative - PawChamp
Verified via ATSSKELAR • Remote • Jan 13, 2026
This is a mid-level Customer Support Representative role at SKELAR, focusing on providing customer support for the PetCare product through email and other channels. The role involves handling customer inquiries, using CR…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Service Specialist - Howly
Verified via ATSSKELAR • Remote • Jan 13, 2026
This Customer Service Specialist role at SKELAR involves handling customer inquiries via chat and email, troubleshooting technical issues like login problems and file uploads, and providing billing support. The position…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Staff Designated Support Engineer
Verified via ATSSnowflake • Remote • Jan 13, 2026
The Staff Designated Support Engineer is a senior-level role acting as a trusted technical partner for Priority Support customers at Snowflake. Day-to-day, you will manage service delivery issues, drive case progression,…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Technical Support Engineer
Verified via ATSMapbox • Remote • Jan 13, 2026
As a Technical Support Engineer at Mapbox, you will handle complex customer inquiries by breaking them down into manageable solutions within the Mapbox stack, providing excellent customer service through email support, a…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager, SMB
Verified via ATSG2 • Remote • Jan 13, 2026
This is a mid-level Customer Success Manager role focused on SMB customers, requiring 3-5 years of SaaS experience. The role involves driving adoption and retention of G2's Buyer Intent solutions through high-touch, cons…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Service - Team Lead
Verified via ATSShift • Remote • Jan 13, 2026
This senior team lead role involves overseeing a small team of Customer Service Officers, providing coaching, guidance, and support to ensure exceptional customer service and operational efficiency. Day-to-day responsibi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Developer Support Engineer
Verified via ATSSocure • Remote • Jan 13, 2026
This senior-level role involves leading technical onboarding and API/SDK integrations for Socure's identity verification platform, working directly with customer engineering teams. Day-to-day responsibilities include tro…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Leader
Verified via ATSFloat • Remote • Jan 12, 2026
The Director of Customer Success at Float is a senior leadership role focused on enhancing customer onboarding processes, driving revenue growth through existing accounts, and developing the post-sales organization. This…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobTechnical Support Agent - Latam
Verified via ATSCanals • Remote • Jan 12, 2026
This is a junior to mid-level Technical Support Agent role at a remote SaaS startup, where you'll provide fast technical support to distributors using Canals' AI platform. Day-to-day responsibilities include troubleshoot…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Technical Support Agent - Brazil
Verified via ATSCanals • Remote • Jan 12, 2026
This is a mid-level Technical Support Agent role at Canals, a remote startup in the AI-driven industrial supply chain space. Day-to-day, you'll troubleshoot technical issues via live chat and email, maintain a 1-minute a…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Technical Support Engineer
Verified via ATSAirOps • Remote • Jan 12, 2026
This mid-level Technical Customer Success Engineer role involves proactively maintaining and optimizing AI workflows for high-value enterprise customers, including auditing and migrating workflows to latest models, while…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.