Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • J & J Travel Excursions logo

    J & J Travel ExcursionsWorldwide • Apr 18, 2026

    This is a junior-level remote customer support role focused on assisting clients with travel bookings and coordination, including flights, hotels, and vacation packages. The hire will work independently, managing inquiri…

    Global hiringModerate trust · 58
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  • Wrike logo

    WrikeUS • Apr 18, 2026

    This mid-to-senior Customer Success Engineer role involves serving as a trusted technical advisor to help customers maximize Wrike's platform value through advanced product guidance, workflow configuration, and integrati…

    Moderate trust · 53
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  • Snowflake logo

    SnowflakeRemote • Apr 18, 2026

    This senior role involves providing expert-level technical support to customers in the EMEA region, troubleshooting complex issues on an AI-powered observability platform. The engineer will own high-priority escalations,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Drata logo

    DrataRemote • Apr 17, 2026

    As a Senior Enterprise Customer Success Manager at Drata, you will own executive relationships with large, regulated customers, guiding them through compliance frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. Day-to…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Oscilar logo

    OscilarRemote • Apr 17, 2026

    As a Sales Engineer at Oscilar, you will partner with Account Executives to drive complex technical sales cycles, conducting discovery sessions and delivering tailored demos of the AI Risk Decisioning platform. You'll de…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Handshake logo

    HandshakeRemote • Apr 17, 2026

    This is a mid-level contract role as a Support Specialist, providing technical support to employer, student, and career services users via email and phone. Day-to-day responsibilities include resolving 20-30 email ticket…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Sibill logo

    SibillRemote • Apr 17, 2026

    The Customer Support Specialist at Sibill will be a key point of contact for customers, providing high-quality support through chat, phone, and email. This mid-level role involves problem-solving and collaboration with C…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • AMBOSS logo

    AMBOSSRemote • Apr 17, 2026

    This is a mid-level Customer Success Manager role focused on partnering with European medical universities to integrate AMBOSS into their curricula. Day-to-day responsibilities include consulting with faculty and deans,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Rewind logo

    RewindRemote • Apr 17, 2026

    As the founding Enterprise Customer Success Manager at Rewind, you will own the end-to-end customer experience for enterprise and upper mid-market accounts, from pre-sale testing and onboarding to renewal and growth. You…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • DataGuard logo

    DataGuardRemote • Apr 17, 2026

    This junior-level Customer Success Manager role involves supporting customers throughout their journey with DataGuard's SaaS solutions. Day-to-day responsibilities include assisting with customer onboarding, managing acc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Salonkee logo

    SalonkeeRemote • Apr 17, 2026

    As a Senior Customer Support Specialist at Salonkee, you'll provide rapid assistance via phone, chat, and email to beauty businesses across Europe, troubleshooting technical issues, managing billing and subscriptions, an…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Salonkee logo

    SalonkeeRemote • Apr 17, 2026

    This mid-level Customer Support Specialist role involves providing rapid technical and billing support to salon clients primarily via phone, chat, and email, aiming to resolve inquiries within 24 hours. The specialist tr…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Webflow logo

    WebflowRemote • Apr 17, 2026

    This is a mid-level technical support role where you will assist Webflow customers via email, phone, and live chat using tools like Zendesk and Zoom, troubleshooting technical issues and documenting bugs. You will work i…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Promenade logo

    PromenadeRemote • Apr 17, 2026

    The Technical Support Manager at Promenade will lead a team focused on high-touch escalations across the software suite, ensuring operational leadership and deep technical troubleshooting. This senior role requires hands…

    Remote-first cultureModerate trust · 56
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  • Deel logo

    DeelRemote • Apr 16, 2026

    This is a senior-level management role leading a team of Customer Success Managers in a specific region. Day-to-day responsibilities include recruiting, hiring, training, and coaching CSMs to help customers achieve desir…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Alaan logo

    AlaanWorldwide • Apr 16, 2026

    This mid-level Customer Success Associate role involves managing a portfolio of high-value B2B clients, serving as a trusted advisor from onboarding to long-term partnership. Day-to-day responsibilities include proactive…

    Global hiringModerate trust · 58
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  • AutoHDR logo

    AutoHDRUSA • Apr 16, 2026

    This is a mid-level Customer Support Representative role at AutoHDR, an AI real estate photo editing platform, where you will actively handle inbound support, including questions, quality issues, and account problems, wh…

    Moderate trust · 58
    USAfull_time
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  • Ashby logo

    AshbyRemote • Apr 16, 2026

    This is a mid-level Product Support Engineer role focused on providing technical support for Ashby's hiring software platform. Day-to-day responsibilities include troubleshooting integration issues, investigating API inq…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Everfield logo

    IT Support Specialist

    Verified via ATS

    EverfieldRemote • Apr 16, 2026

    As an IT Support Specialist at Everfield, you will provide technical support via phone and written communication to customers and partners, ensuring their issues are resolved efficiently. This is a junior to mid-level ro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Ashby logo

    AshbyRemote • Apr 16, 2026

    The Startup Customer Success Manager at Ashby is a mid-level role responsible for overseeing a portfolio of early-stage customers, providing support through onboarding, email communication, and customer calls. This posit…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.