Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Goodstack logo

    GoodstackRemote • Jan 21, 2026

    As the Head of Account Management, you will oversee the management, growth, and retention of Goodstack's largest enterprise customers across North America. This senior-level, hands-on role involves leading a high-perform…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Wishpond Technologies logo

    Wishpond TechnologiesSouth Africa • Jan 21, 2026

    This mid-level Customer Success Manager role involves managing a portfolio of small to medium customers, driving retention and expansion efforts, and acting as a liaison between clients and internal teams. The hire will…

    Moderate trust · 58
    View job
  • Ashby logo

    AshbyRemote • Jan 20, 2026

    This is a senior-level Strategy & Operations role within Customer Success, reporting to the Head of Revenue Operations and partnering with CS leadership. Day-to-day responsibilities include developing and refining proces…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Confluent logo

    ConfluentRemote • Jan 20, 2026

    This mid-level Customer Success Specialist role involves managing SMB and long-tail accounts in Brazil, focusing on driving platform adoption, leading renewal processes, and mitigating churn risks. The hire will act as a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Confluent logo

    ConfluentRemote • Jan 20, 2026

    This mid-level Technical Support Engineer role involves resolving customer issues with Confluent deployments, providing real-time product feedback, and improving documentation and internal tools. The engineer will work c…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Confluent logo

    ConfluentRemote • Jan 20, 2026

    This mid-level Technical Support Engineer role involves resolving customer issues with Confluent deployments, providing real-time product feedback to the engineering team, and improving documentation and internal tooling…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Wemolo logo

    WemoloRemote • Jan 20, 2026

    As a System Performance Support specialist at Wemolo, you will analyze the performance of parking space monitoring systems and identify anomalies to optimize quality. This role is suitable for junior to mid-level candida…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Monte Carlo logo

    Monte CarloRemote • Jan 20, 2026

    This mid-level Technical Support Engineer role involves troubleshooting technical issues, debugging code, and engaging with customers to ensure satisfaction. The engineer works cross-functionally with engineering, produc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Circle.so logo

    Circle.soAnywhere • Jan 19, 2026

    This is a senior-level Customer Success Manager role focused on Circle Plus, the highest-tier offering, where you will serve as the primary point of contact for strategic customers, providing high-touch service and partn…

    Actively hiringModerate trust · 60
    View job
  • Wrapbook logo

    WrapbookRemote • Jan 19, 2026

    This senior-level Customer Success Manager role serves as the strategic partner for Mid-Market Film & Television clients post-onboarding, managing a portfolio of union and non-union productions. Day-to-day responsibiliti…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Destination Knot logo

    Destination KnotAtlanta, Georgia • Jan 19, 2026

    As a Hotel Reservations Customer Service Representative, you will assist clients with researching and booking hotel accommodations while providing detailed information about options and amenities. This is a junior to mid…

    Actively hiringModerate trust · 55
    View job
  • Allica Bank logo

    Allica BankRemote • Jan 19, 2026

    This senior-level role involves leading a team of five Customer Success Executives to convert qualified leads into open and funded business current accounts for SMEs, focusing on remote sales via telephone and email. Day…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Unknown Company logo

    Company not disclosedRemote • Jan 19, 2026

    The Junior Customer Support Specialist will handle inbound inquiries from customers via phone, email, and live chat, acting as the primary communication link between the company and its clients. This entry-level position…

    Remote-first cultureActively hiringModerate trust · 58
    View job
  • Ontic logo

    Client Support Manager

    Verified via ATS

    OnticRemote • Jan 19, 2026

    The Client Support Manager is a senior role responsible for leading a team of Support Specialists in resolving client issues, managing support tickets, and improving internal and external documentation. This position inv…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Vantage logo

    VP of Customer Success

    Verified via ATS

    VantageRemote • Jan 18, 2026

    As VP of Customer Success, you will lead and manage the Customer Success team, focusing on customer growth and retention by developing strategies, mentoring the team, and acting as an executive liaison to enterprise clie…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Vanta logo

    VantaRemote • Jan 17, 2026

    As a Mid Market Customer Success Manager at Vanta, you will lead post-sales activities for approximately 50 customers, guiding them through onboarding, implementation, and renewal processes. This mid-level role requires…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Vanta logo

    VantaRemote • Jan 16, 2026

    This mid-level Customer Success Manager role involves leading post-sales activities for upmarket customers, including onboarding, implementation, product expertise, renewals, and identifying upsell opportunities. The hir…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • UiPath logo

    UiPathRemote • Jan 16, 2026

    This senior-level role as Director of Healthcare and Life Sciences Professional Services involves overseeing all delivery activities within the industry vertical, ensuring operational excellence and customer satisfaction…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Payscale logo

    PayscaleRemote • Jan 16, 2026

    As a Junior Digital Customer Success Coordinator, you will join Payscale's Customer Success team to execute and optimize digital outreach campaigns using Gainsight. Your daily responsibilities will include managing campa…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Ashby logo

    AshbyRemote • Jan 16, 2026

    This senior-level Strategic Customer Success Manager role involves partnering with 20+ enterprise customers in EMEA to drive product adoption, customer health, and long-term value for Ashby's complex B2B SaaS platform. D…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job

Page 16 of 56

Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.