Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
41 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
33 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
32 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
29 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
28 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
18 open roles in Customer Support
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Head of Customer Success (North America)
Verified via ATSGoodstack • Remote • Jan 21, 2026
As the Head of Account Management, you will oversee the management, growth, and retention of Goodstack's largest enterprise customers across North America. This senior-level, hands-on role involves leading a high-perform…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Wishpond Technologies • South Africa • Jan 21, 2026
This mid-level Customer Success Manager role involves managing a portfolio of small to medium customers, driving retention and expansion efforts, and acting as a liaison between clients and internal teams. The hire will…
Moderate trust · 58 - View job
Strategy & Operations, Customer Success
Verified via ATSAshby • Remote • Jan 20, 2026
This is a senior-level Strategy & Operations role within Customer Success, reporting to the Head of Revenue Operations and partnering with CS leadership. Day-to-day responsibilities include developing and refining proces…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Specialist
Verified via ATSConfluent • Remote • Jan 20, 2026
This mid-level Customer Success Specialist role involves managing SMB and long-tail accounts in Brazil, focusing on driving platform adoption, leading renewal processes, and mitigating churn risks. The hire will act as a…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Technical Support Engineer (West) - Data Streaming and Goverance
Verified via ATSConfluent • Remote • Jan 20, 2026
This mid-level Technical Support Engineer role involves resolving customer issues with Confluent deployments, providing real-time product feedback, and improving documentation and internal tools. The engineer will work c…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Technical Support Engineer - Kafka Connect - MST or PST timezone
Verified via ATSConfluent • Remote • Jan 20, 2026
This mid-level Technical Support Engineer role involves resolving customer issues with Confluent deployments, providing real-time product feedback to the engineering team, and improving documentation and internal tooling…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
System Performance Support (all genders)
Verified via ATSWemolo • Remote • Jan 20, 2026
As a System Performance Support specialist at Wemolo, you will analyze the performance of parking space monitoring systems and identify anomalies to optimize quality. This role is suitable for junior to mid-level candida…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Technical Support Engineer
Verified via ATSMonte Carlo • Remote • Jan 20, 2026
This mid-level Technical Support Engineer role involves troubleshooting technical issues, debugging code, and engaging with customers to ensure satisfaction. The engineer works cross-functionally with engineering, produc…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager III, Film & Television
Verified via ATSWrapbook • Remote • Jan 19, 2026
This senior-level Customer Success Manager role serves as the strategic partner for Mid-Market Film & Television clients post-onboarding, managing a portfolio of union and non-union productions. Day-to-day responsibiliti…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
View jobDestination Knot • Atlanta, Georgia • Jan 19, 2026
As a Hotel Reservations Customer Service Representative, you will assist clients with researching and booking hotel accommodations while providing detailed information about options and amenities. This is a junior to mid…
Actively hiringModerate trust · 55- View job
Customer Success Team Leader
Verified via ATSAllica Bank • Remote • Jan 19, 2026
This senior-level role involves leading a team of five Customer Success Executives to convert qualified leads into open and funded business current accounts for SMEs, focusing on remote sales via telephone and email. Day…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
View jobCompany not disclosed • Remote • Jan 19, 2026
The Junior Customer Support Specialist will handle inbound inquiries from customers via phone, email, and live chat, acting as the primary communication link between the company and its clients. This entry-level position…
Remote-first cultureActively hiringModerate trust · 58- View job
Client Support Manager
Verified via ATSOntic • Remote • Jan 19, 2026
The Client Support Manager is a senior role responsible for leading a team of Support Specialists in resolving client issues, managing support tickets, and improving internal and external documentation. This position inv…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
VP of Customer Success
Verified via ATSVantage • Remote • Jan 18, 2026
As VP of Customer Success, you will lead and manage the Customer Success team, focusing on customer growth and retention by developing strategies, mentoring the team, and acting as an executive liaison to enterprise clie…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager, Commercial, Central Region
Verified via ATSVanta • Remote • Jan 17, 2026
As a Mid Market Customer Success Manager at Vanta, you will lead post-sales activities for approximately 50 customers, guiding them through onboarding, implementation, and renewal processes. This mid-level role requires…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager, Commercial, West Region
Verified via ATSVanta • Remote • Jan 16, 2026
This mid-level Customer Success Manager role involves leading post-sales activities for upmarket customers, including onboarding, implementation, product expertise, renewals, and identifying upsell opportunities. The hir…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
View jobDirector, Healthcare and Life Sciences Professional Services
Verified via ATSUiPath • Remote • Jan 16, 2026
This senior-level role as Director of Healthcare and Life Sciences Professional Services involves overseeing all delivery activities within the industry vertical, ensuring operational excellence and customer satisfaction…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Digital Customer Success Coordinator (Manila)
Verified via ATSPayscale • Remote • Jan 16, 2026
As a Junior Digital Customer Success Coordinator, you will join Payscale's Customer Success team to execute and optimize digital outreach campaigns using Gainsight. Your daily responsibilities will include managing campa…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Strategic Customer Success Manager, EMEA
Verified via ATSAshby • Remote • Jan 16, 2026
This senior-level Strategic Customer Success Manager role involves partnering with 20+ enterprise customers in EMEA to drive product adoption, customer health, and long-term value for Ashby's complex B2B SaaS platform. D…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.