Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Datadog logo

    DatadogSingapore, Singapore • Dec 2, 2025

    As an Enterprise Customer Success Manager, you will proactively drive product adoption and build strong relationships with large strategic customers, focusing on loyalty and advocacy. You'll partner with sales and engine…

    Actively hiringPopular companyModerate trust · 67
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  • Confluent logo

    ConfluentRemote • Dec 2, 2025

    This is a senior-level Strategic Customer Success Manager role focused on the Public Sector, where you will manage a portfolio of 5-6 large enterprise accounts with a combined $10M ARR. Day-to-day, you will own customer…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Teya logo

    Sales Support Agent

    Verified via ATS

    TeyaRemote • Dec 2, 2025

    As a Sales Support Agent at Teya, you will be part of a diverse Customer Operations team, providing first-line support to over 250 independent sellers across the UK. Your daily responsibilities include answering incoming…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogMontreal, Canada · Toronto, Canada • Dec 2, 2025

    As an Enterprise Customer Success Manager at Datadog, you will drive product adoption and maintain strong relationships with strategic enterprise clients. This mid-level role focuses on onboarding new customers, analyzin…

    Actively hiringPopular companyModerate trust · 67
    View job
  • Rewst logo

    RewstRemote • Dec 1, 2025

    The Automation Support Engineer role at Rewst is a junior position focused on responding to client queries and resolving technical issues under supervision. The role involves shadowing senior team members to develop tech…

    Remote-first cultureTrusted employer · 73
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  • LeanData logo

    LeanDataRemote • Dec 1, 2025

    This mid-level Customer Success Manager role involves managing a portfolio of mid-market B2B SaaS clients post-sale, focusing on strategic advisory, adoption, and retention. Day-to-day responsibilities include developing…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SignalWire logo

    SignalWireRemote • Dec 1, 2025

    The Event Logistics Coordinator at SignalWire will support the Events Manager in organizing and executing events, including the flagship ClueCon conference. This part-time role requires strong communication skills and th…

    Remote-first cultureActively hiringTrusted employer · 73
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  • Lambda logo

    LambdaRemote • Dec 1, 2025

    This mid-level Data Center Support Engineer role involves managing and maintaining two small data centers in San Jose, including racking and cabling networking cabinets, troubleshooting hardware and software issues, and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Hubstaff logo

    HubstaffRemote • Dec 1, 2025

    The Customer Success Manager (NAMER) will oversee the entire customer journey for 100-150 mid-market clients across North and South America. This mid-level role involves onboarding, managing relationships, driving retent…

    Remote-first cultureActively hiringTrusted employer · 73
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  • Remote Talent Cloud logo

    Remote Talent CloudWorldwide • Dec 1, 2025

    As a Remote Customer Support Specialist, you will be responsible for providing exceptional assistance to customers through phone, email, and chat. This role requires a customer-first attitude and the ability to troublesh…

    Global hiringModerate trust · 53
    View job
  • Nabla logo

    NablaRemote • Dec 1, 2025

    The Enterprise Customer Success Director will manage key enterprise accounts, ensuring customer satisfaction and product adoption. This senior role involves relationship management, onboarding providers, tracking perform…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Twilio logo

    TwilioRemote • Dec 1, 2025

    As a Senior Customer Success Manager at Twilio, you will serve as the primary touchpoint for enterprise-level customers, driving product adoption and ensuring customer satisfaction. You will collaborate with various inte…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • LeisureMod Furniture logo

    LeisureMod FurnitureWorldwide • Nov 30, 2025

    As a Live Chat Customer Service Representative, you will engage with customers in real-time through our chat platform, addressing inquiries about products, orders, and returns. This entry-level position is essential for…

    Global hiringModerate trust · 53
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  • Deel logo

    DeelLATAM • Nov 29, 2025

    As an Associate Customer Success Manager, you will manage up to 200 client accounts, building strong relationships and guiding them through their journey with Deel. This junior to mid-level role involves training clients…

    Actively hiringPopular companyModerate trust · 67
    Full-Time
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  • Deel logo

    DeelRemote • Nov 29, 2025

    As an Associate Customer Success Manager at Deel, you will manage and cultivate relationships with up to 200 client accounts, serving as their trusted advisor for operational and product-related challenges. This mid-leve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Kueski logo

    KueskiRemote • Nov 28, 2025

    This senior-level Team Lead role supervises and motivates a customer service team to deliver exceptional client experiences through real-time monitoring of chats, calls, and emails. The lead analyzes KPIs like SLA and CS…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Preply logo

    PreplyRemote • Nov 28, 2025

    This is a mid-level Customer Support Agent role where you will handle written communication via chats, emails, and social media to answer customer questions and resolve issues. You will work in a dynamic, fast-paced team…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • AMBOSS logo

    AMBOSSRemote • Nov 28, 2025

    This junior-level role involves providing customer support through Zendesk, phone, and social media to help users navigate the AMBOSS platform and solve problems. As part of a collaborative and detail-oriented team, you…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Photoroom logo

    PhotoroomRemote • Nov 28, 2025

    As a Technical Customer Success Manager at Photoroom, you will manage the end-to-end experience for Enterprise customers, driving their onboarding and adoption of the platform. This mid-level role requires a blend of tec…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Magic logo

    MagicPhilippines • Nov 28, 2025

    As a Recruitment Assistant in the hospitality industry, you will identify and onboard independent service providers, ensuring they meet brand standards. This junior to mid-level position involves multi-channel outreach,…

    Moderate trust · 63
    Full-Time
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.