Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Reality Defender logo

    Reality DefenderRemote • Jul 9, 2026

    As a Customer Support Engineer, you will serve as the primary technical point of contact for enterprise customers, handling day-to-day troubleshooting, API integration issues, and owning support tickets end-to-end. This…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Horizon3.ai logo

    Customer Success Manager

    Verified via ATS

    Horizon3.aiRemote • Jul 9, 2026

    This mid-to-senior level Customer Success Manager role serves as a strategic advisor for EMEA customers, driving adoption of the NodeZero autonomous pentesting platform. Day-to-day responsibilities include technical onbo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Remote logo

    RemoteRemote • Jul 9, 2026

    As a Growth Customer Success Manager for the EMEA region, you will manage the post-sale customer journey, driving retention and growth by building strong relationships and acting as a trusted advisor. Day-to-day, you'll…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • Zip logo

    ZipRemote • Jul 8, 2026

    As a Senior Customer Success Manager (Technical Account Manager) at Zip, you will manage a portfolio of enterprise customers, driving product adoption and business outcomes. You'll act as a trusted advisor, build relatio…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Drata logo

    DrataRemote • Jul 8, 2026

    Lead and scale a high-performing technical support organization, overseeing managers and senior contributors while driving operational excellence and escalation management. This senior-level role involves shaping support…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Braintrust logo

    BraintrustRemote • Jul 8, 2026

    As a Developer Support Engineer at Braintrust, you will troubleshoot and resolve API and SDK issues while collaborating closely with developers. This mid to senior-level role emphasizes technical problem-solving and comm…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SFG20 logo

    IT Support Analyst

    Verified via ATS

    SFG20Remote • Jul 8, 2026

    The IT Support Analyst provides first- and second-line technical support to internal users, manages the HubSpot CRM platform and other business-critical systems, and responds to technical customer queries and security qu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Twilio logo

    TwilioRemote • Jul 8, 2026

    As a Senior Customer Success Manager at Twilio, you will drive product adoption and value realization for enterprise customers using the Segment platform. You'll act as a trusted advisor to executive stakeholders, develo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • R

    ReLytics Hireالمدينة, المدينة المدينة السعودية • Jul 8, 2026

    As a Remote Customer Support Specialist (Arabic), you will handle Arabic-speaking customer inquiries via email, chat, and phone, resolving issues and ensuring a positive experience. This junior-level role involves docume…

    Moderate trust · 52
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  • Harrison.ai logo

    Harrison.aiRemote • Jul 8, 2026

    The Customer Success Manager for Harrison.ai focuses on fostering relationships with clients in the Middle East & Africa, ensuring they successfully onboard and utilize the company’s AI healthcare solutions. This mid-lev…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Quora logo

    QuoraRemote • Jul 7, 2026

    As a Senior Customer Success Manager at Quora, you will autonomously manage a portfolio of advertising clients, providing strategic guidance to scale revenue. You'll troubleshoot campaign issues, conduct quarterly busine…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Nooks logo

    NooksRemote • Jul 7, 2026

    The Manager of Customer Success (SMB) at Nooks will lead and develop a team of Customer Success Managers, each managing a portfolio of approximately 150 accounts. This senior role involves hiring, coaching, and optimizin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Jul 7, 2026

    As a SLED Customer Success Manager at Vanta, you will manage high-value state, local government, and education accounts, driving value realization, retention, and growth. You'll serve as a trusted advisor, lead executive…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Onebrief logo

    OnebriefRemote • Jul 7, 2026

    This mid-level Customer Success Engineer role deploys and supports AtomEngine simulation software in live military training environments, including classified and air-gapped systems. Day to day, you'll embed onsite with…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogSao Paulo, Brazil • Jul 7, 2026

    The Customer Success Associate at Datadog focuses on building long-term relationships with customers in the LATAM region, specifically Portuguese-speaking clients. Daily responsibilities include managing customer account…

    Actively hiringPopular companyModerate trust · 67
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  • RevenueCat logo

    Head of Customer Success

    Verified via ATS

    RevenueCatRemote • Jul 7, 2026

    As Head of Customer Success at RevenueCat, you will lead and rebuild the CSM function, turning CSMs into growth partners for mobile app businesses. You'll manage a remote team, own strategic accounts, and build scalable…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • QuickNode logo

    QuickNodeRemote • Jul 7, 2026

    As a Technical Support Engineer at QuickNode, you'll handle customer support requests, debug Web3 issues, and translate customer problems into actionable items for the development team. You'll work on a remote team of 5-…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deepgram logo

    DeepgramRemote • Jul 7, 2026

    As a Customer Success Engineer, you will serve as a technical advisor and strategic owner for enterprise accounts, driving adoption through demos, workshops, and troubleshooting. You'll own the full customer lifecycle fr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Scribe logo

    ScribeRemote • Jul 7, 2026

    As a Senior Customer Success Manager at Scribe, you will manage relationships with large enterprise clients, driving adoption, expansion, and renewal of Scribe's solutions. You'll design tailored onboarding programs, lea…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Benepass logo

    BenepassRemote • Jul 7, 2026

    As a Senior Customer Success Manager at Benepass, you will manage a portfolio of SMB or mid-market clients, guiding them through onboarding, adoption, and ongoing success planning. You'll drive platform education, monito…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.