Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
- View job
Manager, Customer Success
Verified via ATSScribe • Remote • Nov 26, 2025
This senior-level role involves leading, coaching, and developing a team of 8-10 mid-market Customer Success Managers to drive customer outcomes and retention. Responsibilities include creating scalable playbooks for onb…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Account Manager Support (Employee Benefits)
Verified via ATSLeavitt Group • Remote • Nov 26, 2025
This Account Manager Support role provides administrative and client service assistance for employee benefits accounts, collaborating with Account Managers and Brokers. Day-to-day tasks include managing client needs, tro…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Product Support Associate
Verified via ATSCubby Beds • Remote • Nov 26, 2025
As a Product Support Associate, you will serve as the first point of contact for customers, handling inquiries via phone, email, and chat regarding order status, troubleshooting, and product support. This mid-level role…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
System Support Analyst – Linux
Verified via ATSIntelerad • Australia • Nov 26, 2025
As a System Support Analyst I, this junior-level role involves delivering technical support for enterprise medical imaging solutions by troubleshooting software and system issues, collaborating with cross-functional team…
Moderate trust · 58Full-Time - View job
IT Support Specialist
Verified via ATSFocused • Remote • Nov 26, 2025
This is a mid-level IT Support Specialist role providing day-to-day technical support, including troubleshooting hardware, software, and network issues, managing onboarding/offboarding processes, and maintaining device i…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobSenior Infrastructure Support Engineer
Verified via ATSUiPath • Remote • Nov 26, 2025
This senior-level role involves supporting and maintaining infrastructure for UiPath's automation products, focusing on troubleshooting and optimizing systems using tools like Kubernetes, AWS, Azure, and Linux. The engin…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Customer Support AI Solutions (Intern)
Verified via ATSJuniper Square • Remote • Nov 26, 2025
This is a part-time internship role where you will handle client-facing support tasks, including answering investor queries via phone and email and resolving routine issues like portal logins and tax document access. You…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobPostHog • Worldwide • Nov 26, 2025
As a Technical Customer Success Manager at PostHog, you will manage 30-60 paying customers in the $10k-$100k ARR range, focusing on retention by building strong relationships, monitoring product usage and revenue data, a…
Global hiringActively hiringModerate trust · 50- View job
Director, Mid-Market Customer Success
Verified via ATSG2 • Remote • Nov 25, 2025
This senior-level director role leads a team of 7-8 Customer Success Managers in the Mid-Market segment, focusing on driving product adoption, retention, and customer outcomes for a large portfolio. Day-to-day responsibi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobDirector of Customer Success
Verified via ATSFinalis • Remote • Nov 25, 2025
As Director of Customer Success, this senior leadership role involves crafting customer success strategies, guiding the team from platform support to an ecosystem success model, and collaborating cross-functionally to en…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Customer Success Engineer
Verified via ATSDelinea • Remote • Nov 25, 2025
The Customer Success Engineer (CSE) at Delinea plays a crucial role in providing technical support to Customer Success Managers, facilitating issue resolution and knowledge transfer. This senior-level position involves c…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, Regional CX Support Operations
Verified via ATSDandy • Remote • Nov 25, 2025
This senior-level role manages a team of Customer Support Leads and frontline agents in North America, focusing on staffing, performance metrics, and cross-functional collaboration to enhance customer experience. Day-to-…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Director, Enterprise Customer Success
Verified via ATSG2 • Remote • Nov 25, 2025
This is a senior director role leading a team of 7-8 Customer Success Managers in the Enterprise segment at G2, focusing on driving customer adoption, retention, and advocacy. Day-to-day responsibilities include building…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Customer Support Engineer
Verified via ATSBinalyze • Remote • Nov 25, 2025
As a Senior Customer Support Engineer at Binalyze, you will provide expert-level technical support to enterprise and MSSP customers, addressing complex issues via various communication channels. You will collaborate with…
Remote-first cultureActively hiringModerate trust · 63 - View job
Customer Success Manager – B2B SaaS (d/f/m)
Verified via ATSLuminovo • Remote • Nov 25, 2025
This mid-level Customer Success Manager role involves proactively managing a customer portfolio to ensure satisfaction and prevent churn, including onboarding users through interactive trainings and driving contract expa…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Sitemate • Remote • Nov 25, 2025
This is an entry-level role for recent graduates or early-career individuals transitioning into tech, specifically in GTM (Go-To-Market) functions such as sales, business development, account management, or customer succ…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Dandy • Remote • Nov 24, 2025
As a Senior Business Systems Administrator, you will collaborate with Post-Sales and Engineering teams to enhance customer experience systems, overseeing the configuration of tools like Zendesk and Dialpad. This senior-l…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Sienna Charles • Anywhere • Nov 24, 2025
This senior director role involves hands-on leadership of the customer service team, including coaching, performance management, and handling escalations to ensure high-touch client support. The hire will build scalable…
Moderate trust · 50
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.