Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
62 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
45 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
44 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
43 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
25 open roles in Customer Support
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Advanced Support Engineer I
Verified via ATSDelinea • Remote • Jan 21, 2026
The Advanced Support Engineer I at Delinea will serve as the primary contact for escalated customer cases, utilizing technical expertise to diagnose and resolve complex issues related to Delinea's software products. This…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Enterprise Customer Success Manager (Remote - PT/MT)
Verified via ATSPermitFlow • Remote • Jan 21, 2026
As a senior-level Founding Enterprise Customer Success Manager, you will own high-value B2B enterprise accounts, driving onboarding, retention, renewals, and expansion. You'll build strategic partnerships with senior sta…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Merchant Support Specialist
Verified via ATSTeya • Remote • Jan 21, 2026
As a Merchant Support Specialist, you will provide high-quality support to merchants, addressing their needs and challenges directly. This role involves managing merchant relationships, ensuring effective communication,…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Enterprise Customer Success Manager - Denver
Verified via ATSDatadog • Denver, Colorado, USA • Jan 21, 2026
This is a mid-to-senior Enterprise Customer Success Manager role at Datadog, focusing on building strong relationships with large strategic customers to drive product adoption and ensure positive experiences. Day-to-day…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager - Boston (Portuguese-speaking)
Verified via ATSDatadog • Boston, Massachusetts, USA • Jan 21, 2026
As a Customer Success Manager at Datadog, you will focus on building strong relationships with existing customers, ensuring they effectively leverage the Datadog solution. This mid-level role involves onboarding, upselli…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Associate - Boston (Spanish-speaking)
Verified via ATSDatadog • Boston, Massachusetts, USA • Jan 21, 2026
As a Customer Success Associate at Datadog, you will manage strategic relationships with customers, driving product adoption and retention. This junior to mid-level role involves identifying customer needs, providing tec…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Associate - Boston (Portuguese-speaking)
Verified via ATSDatadog • Boston, Massachusetts, USA • Jan 21, 2026
This is a junior to mid-level Customer Success Associate role at Datadog, focusing on managing a high volume of customer accounts to drive product adoption, retention, and growth. Day-to-day responsibilities include iden…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager
Verified via ATSDatadog • Singapore, Singapore • Jan 21, 2026
As a Customer Success Manager at Datadog, you will manage relationships with existing customers, focusing on onboarding, upselling, and cross-selling opportunities. This mid-senior level role involves collaborating with…
Actively hiringPopular companyModerate trust · 62 - View job
SkySlope • Remote • Jan 21, 2026
As a Customer Support Technician at SkySlope, you will be responsible for providing exceptional support to real estate professionals by resolving technical issues and responding to customer inquiries via email, live chat…
Remote-first cultureModerate trust · 51 
View jobBeyond Finance • Anywhere • Jan 21, 2026
As a Customer Service Representative at Beyond Finance, you will be the primary contact for clients in financial hardship programs, guiding them through their journey from enrollment to graduation. This role requires a s…
Moderate trust · 50
View jobCompany not disclosed • Remote • Jan 21, 2026
This junior-level role involves addressing inbound customer inquiries via phone, email, and live chat as part of the Customer Support & Success team. The specialist serves as the primary line of communication between the…
Remote-first cultureActively hiringModerate trust · 53- View job
Head of Customer Success (North America)
Verified via ATSGoodstack • Remote • Jan 21, 2026
As the Head of Account Management, you will oversee the management, growth, and retention of Goodstack's largest enterprise customers across North America. This senior-level, hands-on role involves leading a high-perform…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Wishpond Technologies • South Africa • Jan 21, 2026
This mid-level Customer Success Manager role involves managing a portfolio of small to medium customers, driving retention and expansion efforts, and acting as a liaison between clients and internal teams. The hire will…
Moderate trust · 48 - View job
Strategy & Operations, Customer Success
Verified via ATSAshby • Remote • Jan 20, 2026
This is a senior-level Strategy & Operations role within Customer Success, reporting to the Head of Revenue Operations and partnering with CS leadership. Day-to-day responsibilities include developing and refining proces…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Specialist
Verified via ATSConfluent • Remote • Jan 20, 2026
This mid-level Customer Success Specialist role involves managing SMB and long-tail accounts in Brazil, focusing on driving platform adoption, leading renewal processes, and mitigating churn risks. The hire will act as a…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer (West) - Data Streaming and Goverance
Verified via ATSConfluent • Remote • Jan 20, 2026
This mid-level Technical Support Engineer role involves resolving customer issues with Confluent deployments, providing real-time product feedback, and improving documentation and internal tools. The engineer will work c…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer - Kafka Connect - MST or PST timezone
Verified via ATSConfluent • Remote • Jan 20, 2026
This mid-level Technical Support Engineer role involves resolving customer issues with Confluent deployments, providing real-time product feedback to the engineering team, and improving documentation and internal tooling…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
System Performance Support (all genders)
Verified via ATSWemolo • Remote • Jan 20, 2026
As a System Performance Support specialist at Wemolo, you will analyze the performance of parking space monitoring systems and identify anomalies to optimize quality. This role is suitable for junior to mid-level candida…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer
Verified via ATSMonte Carlo • Remote • Jan 20, 2026
This mid-level Technical Support Engineer role involves troubleshooting technical issues, debugging code, and engaging with customers to ensure satisfaction. The engineer works cross-functionally with engineering, produc…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.