Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
62 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
45 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
44 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
43 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
25 open roles in Customer Support
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Customer Success Manager, PEO
Verified via ATSDeel • Remote • Jan 23, 2026
This mid-level Customer Success Manager role at Deel manages a portfolio of small spend accounts in SMB/MM or ENT segments, focusing on building client relationships, identifying growth opportunities, and preventing chur…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Product Support Specialist
Verified via ATSVanta • Remote • Jan 23, 2026
As a Product Support Specialist at Vanta, you will provide first-line technical support to customers via email, chat, and screen-sharing, ensuring timely resolutions within SLAs. This mid-level role involves troubleshoot…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Customer Success Manager
Verified via ATSSocure • Remote • Jan 23, 2026
As a Senior Customer Success Manager at Socure, you will be the strategic partner for enterprise customers, focusing on executive alignment and success planning. Your role involves leading initiatives such as executive b…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Specialist DACH
Verified via ATSAMBOSS • Remote • Jan 23, 2026
As a Customer Support Specialist at AMBOSS, you will serve as a vital link between the company and its users, helping to enhance medical care for millions. Your daily responsibilities will include answering inquiries thr…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Associate
Verified via ATSSitemate • Remote • Jan 23, 2026
This entry-level Customer Success Associate role involves managing a portfolio of SMB customers, monitoring account health to prevent churn, and identifying upsell opportunities. As the first CS hire in Austin, you'll wo…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer
Verified via ATSAtlan • Remote • Jan 22, 2026
As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues across product integrations, APIs, and data stacks, providing root-cause analyses to reduce engineering dependency. This senior rol…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Associate Customer Success Manager
Verified via ATSDeel • Remote • Jan 22, 2026
This is a junior to mid-level Associate Customer Success Manager role managing up to 200 client accounts, focusing on building relationships, driving product adoption, and reducing churn. The hire will work in a growth-o…
Remote-first cultureActively hiringPopular companyModerate trust · 65
View jobCustomer Success Manager, MM/ENT - APAC
Verified via ATSRemote • Remote • Jan 22, 2026
This mid-level Customer Success Manager role involves managing the entire customer lifecycle for medium-sized enterprise clients in the APAC region, focusing on onboarding, retention, and business reviews. The hire will…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote
View jobCustomer Success Manager, MM/ENT - APAC
Verified via ATSRemote • Remote • Jan 22, 2026
This mid-level Customer Success Manager role involves managing the entire customer lifecycle for medium-sized enterprise clients in the APAC region, focusing on onboarding, retention, and business reviews. The hire will…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote- View job
Float • Worldwide • Jan 22, 2026
The Customer Success Manager, Digital will focus on enhancing customer retention for SMB clients, managing a portfolio of over 3,500 accounts. This mid-level role involves developing engagement strategies, leading scaled…
Global hiringActively hiringPopular companyModerate trust · 52 - View job
Customer Support Specialist
Verified via ATSAirOps • Remote • Jan 22, 2026
This mid-level Customer Support Specialist role involves frontline problem-solving via Intercom, where you'll manage customer inquiries, troubleshoot technical issues, and identify recurring patterns to improve documenta…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Team Lead
Verified via ATSPoint One Navigation • Remote • Jan 21, 2026
This senior-level Technical Support Team Lead role involves hands-on management of customer support tickets and designing scalable support systems. As a player-coach, you will handle complex technical cases while buildin…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Specialist
Verified via ATSWheel • Remote • Jan 21, 2026
As a Customer Support Specialist at Wheel, you will handle second-level support tickets and provide technical troubleshooting for clients, patients, and pharmacies. This mid-level role requires strong communication skill…
Remote-first cultureActively hiringPopular companyModerate trust · 65
View jobClient Support Specialist
Verified via ATSAtticus • Remote • Jan 21, 2026
As a Client Support Specialist, you will handle daily client inquiries via text, email, and phone, providing clarity and guidance on legal processes while building trust. This mid-level role involves mastering internal t…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Customer Success Manager (North America)
Verified via ATSGoodstack • Remote • Jan 21, 2026
As a Strategic Account Manager at Goodstack, you will manage and grow relationships with large enterprise clients in North America, focusing on renewals, expansion opportunities, and demonstrating measurable value. This…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Sr. Customer Success Manager
Verified via ATSTwilio • Remote • Jan 21, 2026
This senior-level role involves managing enterprise customer relationships as a central touchpoint, driving product adoption and value realization for the Segment platform. The Customer Success Manager develops strategic…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.