Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • AvidXchange, Inc. logo

    AvidXchange, Inc.Virtual • Feb 1, 2026

    This senior-level role involves managing enterprise customer relationships to drive product adoption and ensure satisfaction, focusing on retention and revenue. The Customer Success Manager leads cross-functional initiat…

    Moderate trust · 48
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  • Cast AI logo

    Cast AINYC • Feb 1, 2026

    This senior-level role involves leading customer success and account management for Cast AI, focusing on cloud automation and optimization. The director will oversee a team, drive customer retention and growth, and shape…

    Actively hiringModerate trust · 47
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  • Stelo logo

    SteloRemote • Feb 1, 2026

    This mid-level support engineer role involves providing technical support for Stelo Data Replicator software, including troubleshooting installation, configuration, and performance-tuning issues for customers. The engine…

    Remote-first cultureModerate trust · 51
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  • Upwork logo

    UpworkAustin, Texas, United States · Chicago • Jan 31, 2026

    As a Senior Customer Success Manager at Upwork, you will manage a portfolio of client accounts, acting as a strategic partner to drive engagement, retention, and growth. You'll analyze account data, deliver actionable in…

    Actively hiringPopular companyModerate trust · 62
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  • Datacor logo

    DatacorAnywhere • Jan 31, 2026

    This Product Support Specialist role involves providing technical customer support for Datacor's software solutions, including ERP and CRM systems. Day-to-day responsibilities include troubleshooting software issues, con…

    Moderate trust · 50
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  • HiveMQ logo

    HiveMQAnywhere • Jan 31, 2026

    As a Senior Customer Support Engineer at HiveMQ, you will independently solve technical issues for customers, lead escalation processes for larger clients, and provide hands-on support to overcome challenges. You'll coll…

    Moderate trust · 48
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  • Ashby logo

    AshbyRemote • Jan 30, 2026

    As the Workforce Management Lead at Ashby, you will build and oversee the WFM function, focusing on forecasting, capacity planning, and scheduling for a global support team. This senior role is pivotal in ensuring that t…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • EasyPost logo

    EasyPostLehi, Utah • Jan 30, 2026

    This mid-level Customer Success Manager role involves building and nurturing long-term relationships with customers, serving as their main point of contact to ensure success and satisfaction. The CSM conducts regular che…

    Moderate trust · 48
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  • Avoxi logo

    AvoxiWorldwide • Jan 30, 2026

    This is a junior to mid-level Tier 1 Support Engineer role at AVOXI, responsible for providing first-line technical support to global customers via phone, chat, email, and portal. Day-to-day tasks include troubleshooting…

    Global hiringModerate trust · 48
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  • Meron Financial Agency logo

    Meron Financial AgencyWorldwide • Jan 30, 2026

    This role involves working as a virtual insurance customer service representative, connecting with clients who have requested help to protect their families, without cold calling. It is suitable for driven individuals, l…

    Global hiringModerate trust · 48
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  • MedScout logo

    MedScoutRemote • Jan 30, 2026

    This is a senior-level role as the first Manager of Customer Success at MedScout, leading a team of 7 CSMs and growing. Day-to-day responsibilities include managing, coaching, and developing the team through 1:1s and per…

    Remote-first cultureActively hiringModerate trust · 63
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  • DoiT logo

    DoiTThailand • Jan 30, 2026

    This mid-level Product Support Specialist role involves providing SaaS application support and consulting in a fast-paced environment, focusing on solving technical problems for cloud computing products. As part of a glo…

    Actively hiringModerate trust · 50
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  • Payscale logo

    PayscaleRemote • Jan 30, 2026

    This senior management role involves hiring and leading a team of Customer Success Managers to achieve renewal, retention, and expansion goals. Day-to-day responsibilities include executing customer success strategies, a…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • UiPath logo

    UiPathRemote • Jan 30, 2026

    This senior role involves acting as a strategic transformation partner for a major enterprise account, driving automation strategy from RPA to AI. Day-to-day, you'll own the transformation roadmap, challenge client prior…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Harrison.ai logo

    Harrison.aiRemote • Jan 30, 2026

    This mid-level IT Support Engineer role provides Level 2 technical support to radiologists and clinical teams, focusing on resolving hardware, software, and specialized radiology system issues like PACS and RIS. The posi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Brightline logo

    BrightlineRemote • Jan 30, 2026

    The Member Support Specialist at Brightline will engage with new members to assess their suitability for services, schedule appointments, and manage administrative tasks to ensure a smooth onboarding experience. This rol…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Deel logo

    DeelRemote • Jan 29, 2026

    This is a mid-level Customer Success Manager role responsible for managing a high volume of small spend accounts in the enterprise segment. Day-to-day tasks include building client relationships, identifying risks to pre…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Robin Powered logo

    Robin PoweredBoston, Massachusetts • Jan 29, 2026

    This entry-level Technical Support Specialist role involves providing customer support through chat, email, and phone by troubleshooting issues, conducting screenshare sessions, and documenting solutions. The hybrid Bost…

    Moderate trust · 48
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  • Kin Insurance logo

    Kin InsuranceRemote • Jan 29, 2026

    As a Bilingual Licensed Customer Service Agent, you will handle customer inquiries via phone, chat, and email regarding policies, payments, cancellations, and other insurance topics. This mid-level role involves updating…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Kin Insurance logo

    Kin InsuranceRemote • Jan 29, 2026

    As a Licensed Customer Service Agent at Kin Insurance, you will handle daily customer inquiries via phone, chat, and email, focusing on policy questions, payments, cancellations, and policy updates. This mid-level role i…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.