Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Datadog logo

    DatadogBoston, Massachusetts, USA · New York, New York, USA • Feb 3, 2026

    This is a mid-to-senior Enterprise Customer Success Manager role where you will manage strategic relationships with large enterprise customers, driving product adoption and ensuring a positive experience. You'll collabor…

    Actively hiringPopular companyModerate trust · 62
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  • Wrapbook logo

    WrapbookRemote • Feb 3, 2026

    This mid-level Customer Support Specialist III role involves managing a portfolio of cases through email, live chat, and phone to resolve product and technical issues for crew members and client users. The specialist tro…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Leavitt Group logo

    Leavitt GroupRemote • Feb 2, 2026

    The Agency Support Specialist is a junior to mid-level support role that serves as the first point of contact for clients, providing administrative and service support to Personal and Commercial Insurance teams. Day-to-d…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Hightouch logo

    HightouchAnywhere • Feb 2, 2026

    This is a senior leadership role as Head of Customer Success Engineering, where you will lead a team of Customer Success Engineers to quickly resolve technical issues, improve customer experience through documentation an…

    Actively hiringModerate trust · 50
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  • Gaia logo

    Member Support (US)

    Verified via ATS

    GaiaRemote • Feb 2, 2026

    This mid-level Member Support role involves managing a portfolio of Gaia Members by providing empathetic support through their fertility treatment journeys, handling inbound communications via email, SMS, and calls, and…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Nabla logo

    NablaRemote • Feb 2, 2026

    This mid-level role involves managing relationships with mid-market enterprise customers in the healthcare sector, focusing on driving product adoption, retention, and expansion. The Customer Success Manager leads provid…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • C

    CarMaxWorldwide • Feb 2, 2026

    This is a junior-level Customer Service Consultant role at CarMax, where you will work in a high-energy sales team to provide a seamless car buying experience by connecting with customers online and over the phone. Day-t…

    Global hiringModerate trust · 45
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  • G2 logo

    G2Remote • Feb 2, 2026

    The Scaled - Customer Success Manager at G2 is responsible for managing a portfolio of 60-75 mid-market accounts and executing scalable customer success programs. This mid-level role requires a proactive approach to cust…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Salonkee logo

    SalonkeeRemote • Feb 2, 2026

    This mid-level Customer Success Manager role focuses on retaining German-speaking salon clients by acting as their main liaison, preventing churn, and strategically upselling to more comprehensive packages. The hire will…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • hey contact heroes GmbH logo

    hey contact heroes GmbHWorldwide • Feb 2, 2026

    As a Freelance Customer Service Representative, you'll handle inbound calls related to prepaid products, tariffs, SIM cards, and technical inquiries. This role is suited for motivated individuals who can work independent…

    Global hiringActively hiringModerate trust · 50
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  • Airbnb logo

    AirbnbAnywhere • Feb 2, 2026

    This Program Manager role focuses on community support, involving day-to-day management of support initiatives and collaboration with cross-functional teams to enhance user experience. It appears to be a mid to senior-le…

    Moderate trust · 45
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  • UiPath logo

    UiPathRemote • Feb 2, 2026

    The Principal Customer Success Manager at UiPath plays a senior role in enhancing customer relationships and driving product adoption. Day-to-day, this position involves acting as a strategic advisor, conducting business…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Signifyd logo

    SignifydUnited States • Feb 1, 2026

    As a Senior Enterprise Customer Success Manager at Signifyd, you will manage a portfolio of large enterprise customers, overseeing their lifecycle to drive adoption, satisfaction, and retention. You will work cross-funct…

    Moderate trust · 50
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  • Anthropic logo

    AnthropicNew York City, NY · San Francisco, CA · +1 • Feb 1, 2026

    This is a senior-level Customer Success Manager role focused on the public sector, where you will serve as a strategic partner and trusted advisor to government customers, including federal agencies and state/local gover…

    Actively hiringModerate trust · 50
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  • Checkr logo

    CheckrDenver, Colorado, United States · San Francisco, California, United States • Feb 1, 2026

    This senior-level role involves managing strategic accounts for Checkr's largest clients, focusing on driving product adoption, growth, and partnership. Day-to-day responsibilities include developing deep product knowled…

    Moderate trust · 48
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  • Mixpanel logo

    MixpanelNew York City • Feb 1, 2026

    This is a mid-level role as a Digital Programs Manager on the Customer Success team, focusing on designing, building, and running digital programs and operational processes to enhance customer experience at scale. Day-to…

    Moderate trust · 48
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  • Aspire logo

    AspireRemote • Feb 1, 2026

    This is a senior-level Customer Success Manager role managing 40-70 mid-market and enterprise accounts, focusing on strategic partnerships to optimize influencer marketing campaigns using the Aspire platform. The hire wi…

    Remote-first cultureModerate trust · 51
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  • Civitas Learning logo

    Civitas LearningLatin America • Feb 1, 2026

    This is a junior to mid-level Customer Support Representative role at Civitas Learning, part of a collaborative, high-performance team focused on data quality and customer support. Day-to-day responsibilities include tri…

    Moderate trust · 48
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  • GoGuardian logo

    GoGuardianUnited States • Feb 1, 2026

    This mid-level Customer Success Manager role involves managing a portfolio of active customer accounts to drive renewals, expansions, and cross-sells. Day-to-day responsibilities include guiding customers through onboard…

    Moderate trust · 48
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  • Cordance logo

    CordanceUnited States • Feb 1, 2026

    This mid-level Customer Success Manager role involves managing a portfolio of customers to drive expansion, price increases, and renewals, focusing on Gross Revenue Retention (GRR) and Net Revenue Retention (NRR). The hi…

    Moderate trust · 48
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.