Kustomer

About Kustomer

Kustomer provides a comprehensive customer service platform that helps businesses manage customer interactions across multiple channels. Their typical customers are mid-market and enterprise companies looking to streamline their customer support operations. The main product is an omnichannel CRM that consolidates customer data, automates workflows, and enables personalized support through email, chat, social media, and phone. As a remote-first company, Kustomer emphasizes flexible work arrangements and distributed collaboration to support their global team.

Company Culture

Kustomer fosters a collaborative and inclusive culture where teamwork and open communication are highly valued. Employees enjoy a flexible, remote-first environment that prioritizes work-life balance and autonomy. The company encourages innovation and continuous learning, with a strong emphasis on customer success and data-driven decision-making.

Our Values

Customer obsession, transparency and trust, innovation and continuous improvement, teamwork and collaboration, diversity and inclusion, and ownership and accountability.

Benefits & Perks

Kustomer offers comprehensive health, dental, and vision insurance, along with flexible paid time off and parental leave. Employees receive competitive salaries, equity options, and a remote work stipend for home office setup. Additional perks include professional development budgets, wellness programs, and company-wide retreats to foster team bonding.

Roles & Teams We Hire For

Skills & Tools You'll Use

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