Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
- View job
Technical Support Manager
Verified via ATSHumata Health • Remote • Dec 16, 2025
The Technical Support Manager at Humata Health will lead a support team, overseeing ticketing systems and escalation processes while implementing AI-driven strategies for improved efficiency. This senior-level role requi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager
Verified via ATSPatlytics • Remote • Dec 16, 2025
This mid-level Customer Success Manager role involves owning the post-sale customer lifecycle, including onboarding, adoption, and retention for SaaS clients. The hire will manage multiple accounts, serve as a trusted ad…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Illumio • Remote • Dec 16, 2025
As a Solution Engineer for Inside Sales Support at Illumio, you will partner with Inside Sales Representatives to quickly qualify opportunities and advance deals through technical validation and tailored demos. This seni…
Remote-first cultureActively hiringPopular companyModerate trust · 55 
View jobCustomer Success Manager, Commercial (Hybrid)
Verified via ATSNooks • Remote • Dec 16, 2025
This mid-level Customer Success Manager role involves managing a portfolio of about 75 commercial accounts to maximize the value of Nooks' AI Sales Assistant Platform. Day-to-day responsibilities include onboarding new c…
Remote-first cultureModerate trust · 54- View job
Solution Engineer – Inside Sales Support (ISR)
Verified via ATSIllumio • Remote • Dec 16, 2025
This senior-level Solution Engineer role supports Inside Sales Representatives by providing technical expertise to accelerate sales cycles. Day-to-day responsibilities include partnering with ISRs on opportunity qualific…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
IT Support Engineer
Verified via ATSConfluent • Remote • Dec 16, 2025
This mid-level IT Support Engineer role involves providing technical assistance for computer systems, hardware, and software to team members, managing onboarding setup and deployment for new hires, and serving as a point…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Engineer - Seoul
Verified via ATSCohere • Remote • Dec 16, 2025
As a Customer Support Engineer at Cohere, you will serve as the crucial link between cutting-edge AI technology and enterprise customers, addressing technical inquiries and debugging issues to ensure seamless integration…
Remote-first cultureModerate trust · 54 - View job
Customer Support Engineer - London
Verified via ATSCohere • Remote • Dec 16, 2025
As a Customer Support Engineer at Cohere, you will serve as a critical link between cutting-edge AI technology and enterprise customers. Your daily tasks will involve responding to technical inquiries, debugging complex…
Remote-first cultureModerate trust · 54 - View job
Customer Success Associate
Verified via ATSBestow • Remote • Dec 16, 2025
This is a junior-level Customer Success Associate role supporting enterprise-level customers in a fast-paced SaaS environment. Day-to-day responsibilities include managing service level objectives, coordinating due dilig…
Remote-first cultureModerate trust · 54 
View jobBlue Water Thinking • USA • Dec 16, 2025
This senior role involves supporting acquisition services for the Department of Veterans Affairs, including developing acquisition strategies, preparing documentation like Independent Government Cost Estimates (IGCE), co…
Moderate trust · 48- View job
Customer Success Manager, Dedicated
Verified via ATSContentful • Denver, Colorado, United States • Dec 15, 2025
As a Customer Success Manager, you will manage a portfolio of 25-30 enterprise accounts, serving as their trusted advisor to maximize platform value and drive retention. This senior role involves monitoring customer heal…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager, Dedicated
Verified via ATSContentful • New York City, New York, United States • Dec 15, 2025
As a senior Customer Success Manager, you will manage a portfolio of 25-30 enterprise accounts, serving as their trusted advisor to maximize platform value and drive business outcomes. Your responsibilities include monit…
Actively hiringPopular companyModerate trust · 62 - View job
Director, Customer Success Engineering
Verified via ATSConfluent • Remote • Dec 15, 2025
The Director of Customer Success Engineering at Confluent will lead the Customer Success Technical Architecture organization in EMEA, managing a team of 3 managers and 40 individuals. This senior role involves shaping st…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobHumanSignal • Remote • Dec 15, 2025
This mid-level Support Engineer role involves providing technical support for HumanSignal's data labeling software, including troubleshooting client issues and collaborating with product and engineering teams to deliver…
Remote-first cultureModerate trust · 51- View job
Technical Support Engineer I
Verified via ATSDelinea • Remote • Dec 15, 2025
This is a junior-level Technical Support Engineer role at Delinea, where you'll join the Global Technical Support team to provide post-sales phone and email support to enterprise customers. Day-to-day responsibilities in…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Omni Interactions • USA • Dec 14, 2025
As a Customer Service Representative with Omni Interactions, you will engage with customers primarily through inbound phone calls, providing support and assistance tailored to their needs. This role is suited for indepen…
up to $19/hourSalary disclosedModerate trust · 52USAcontractup to $19/hour - View job
Principal Customer Success Manager, Strategic Accounts
Verified via ATS1Password • Remote • Dec 12, 2025
This is a senior-level Principal Customer Success Manager role responsible for serving as a strategic partner and trusted advisor to 1Password's most critical enterprise customers. The role involves driving long-term ado…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.