Junior Product Support Specialist
Role Overview
This junior role involves providing product support for Amplemarket's AI-powered sales platform, likely assisting B2B sales teams with troubleshooting and guidance. As a junior specialist, you'll work in a remote team focused on customer success, helping users optimize lead generation, outreach, and smart actions to enhance sales efficiency. Your impact will include improving client satisfaction and platform adoption through responsive support.
Perks & Benefits
The job is fully remote, with a focus on LATAM and North America, implying flexible time zones and a distributed team setup. Benefits likely include career growth opportunities in a tech startup environment, backed by Y Combinator, with a culture centered on innovation and sales enablement. Reasonable assumptions include standard remote perks like flexible hours and professional development support.
Full Job Description
What is Amplemarket all about? Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore. In today's environment, sales teams need to have a tremendous amount of information about their prospects to decide when is the best moment and channel to reach out in the most relevant way. You can't do this with 5 different data/sales enablement point solutions that don't share the same data schema and barely communicate with each other. Amplemarket is the all-in-one compound solution that enables this. Our AI-powered sales platform helps B2B companies generate more opportunities thanks to our advanced lead generation engine, hyper-personalized sequencing, omnichannel outreach, and AI-powered smart actions. We are backed by Y Combinator, and we are powering the sales teams at some of the fastest-growing companies in the world like Deel, Moveworks, H1 and Vanta.
Important Notice: Beware of Recruitment Scams It has come to our attention that there are fraudulent activities targeting job seekers, where individuals are impersonating Amplemarket by using fake profiles, domains, and emails.Please be informed that Amplemarket always uses our main domain (amplemarket.com) for all hiring and recruitment purposes. Any communication or offer not originating from an amplemarket.com email address should be regarded as suspicious. Please mention the word **GRATIFYING** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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