Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
28 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
25 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
24 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
22 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
21 open roles in Customer Support
Dandy
Connecting patients with dental care through innovative technology solutions.
14 open roles in Customer Support
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Senior IT Support Specialist
Verified via ATSLead Bank • Remote • Yesterday • New
As a Senior IT Support Specialist, you will be the primary point of contact for employees needing advanced technical support across various platforms, including hardware, software, and AV systems. You will troubleshoot c…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Customer Success Associate - Denver
Verified via ATSDatadog • Denver, Colorado, USA • Yesterday • Trending
This Customer Success Associate role at Datadog is a junior to mid-level position focused on managing strategic relationships with a high volume of customers to drive product adoption and retention. Day-to-day responsibi…
Actively hiringPopular companyTrusted employer · 76 - View job
Customer Success Manager, Immigration | EMEA
Verified via ATSDeel • Remote • Yesterday • Trending
This mid-level role involves managing client relationships and immigration case workflows post-onboarding, acting as the primary point of contact for clients from initial engagement to case conclusion. The Customer Succe…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Technical Support Specialist | APAC
Verified via ATSDeel • Remote • Yesterday
This mid-level Technical Support Specialist role involves resolving complex technical issues through Jira and Slack, specializing in areas like Payroll, and collaborating with product and engineering teams. The hire will…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, Customer Success – Upmarket
Verified via ATSVanta • Remote • Yesterday
This is a senior-level management role leading a team of Customer Success Managers (CSMs) focused on upmarket customers at Vanta. The manager is responsible for onboarding, adoption, value realization, and retention, dri…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Head of Strategic Customer Success - Americas
Verified via ATSAshby • Remote • Yesterday
This is a senior leadership role as Head of Strategic Customer Success, responsible for leading a team of tenured Strategic CSMs to serve Enterprise customers in the Americas. Day-to-day involves overseeing customer expe…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Figma • Tel Aviv, Israel · London, England • 2 days ago
This is a senior-level role as a Manager, Product Support, responsible for building and leading a high-performing support team focused on enterprise customers in a technical SaaS environment. Day-to-day tasks include man…
Actively hiringPopular companyTrusted employer · 72 - View job
Customer success manager, enterprise
Verified via ATSWatershed • Remote • 2 days ago
As a Customer Success Manager, you will own the success of enterprise customers by driving retention, growth, and impact through building trust with key stakeholders and executives. You will onboard customers onto the pl…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Technical Support Engineer 2 (Email Infra)
Verified via ATSTwilio • Remote • 2 days ago
As a Technical Support Engineer 2 (Email Infra) at Twilio, you will be the primary liaison for customers, ensuring they have the best experience with the Twilio platform. This mid-level role involves troubleshooting comp…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Customer Success Manager, PEO
Verified via ATSDeel • Remote • 2 days ago
This mid-level Customer Success Manager role at Deel manages a portfolio of small spend accounts in SMB/MM or ENT segments, focusing on building client relationships, identifying growth opportunities, and preventing chur…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager Growth
Verified via ATSContentful • London, England, United Kingdom • 3 days ago
This mid-level Customer Success Manager role focuses on managing EMEA customers at scale to ensure platform value and drive retention and growth. Day-to-day responsibilities include monitoring customer health, executing…
Actively hiringPopular companyTrusted employer · 72 - View job
Strategic Customer Success Manager
Verified via ATSContentful • Denver, Colorado, United States • 3 days ago
As a Strategic Customer Success Manager at Contentful, you'll serve as the primary post-sale relationship owner for enterprise customers, focusing on maximizing their ROI and driving measurable outcomes. This senior-leve…
Actively hiringPopular companyModerate trust · 67 - View job
Strategic Customer Success Manager
Verified via ATSContentful • San Francisco, California, United States • 3 days ago
As a Strategic Customer Success Manager, you will manage post-sale relationships for multinational enterprise accounts, focusing on driving customer value, adoption, and expansion. You will develop strategic success plan…
Actively hiringPopular companyModerate trust · 67 - View job
Strategic Customer Success Manager
Verified via ATSContentful • New York City, New York, United States • 3 days ago
The Strategic Customer Success Manager at Contentful is a senior role focused on managing post-sale relationships with multinational enterprise customers. Daily responsibilities include developing strategic success plans…
Actively hiringPopular companyModerate trust · 67 - View job
Technical Support Engineer - Infrastructure & Cloud
Verified via ATSConfluent • Remote • 3 days ago
As a Technical Support Engineer at Confluent, you'll be the vital link between client services and engineering teams, tackling a variety of issues related to Confluent deployments. This mid-level role involves direct int…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobOrder Desk • Worldwide • 3 days ago • New
As a Technical Support Specialist at Order Desk, you will provide full-time technical customer support, primarily through email and occasional video calls. This mid-level role requires you to troubleshoot complex softwar…
Global hiringModerate trust · 62
View jobOwner • Remote • 3 days ago • New
This role involves providing IT support to internal systems, ensuring smooth operations as the company scales. As an IT Support Engineer, you'll work in a team to enable fast and efficient delivery, playing a critical ro…
Remote-first cultureModerate trust · 62
View jobFederato • Remote • 3 days ago • New
This Customer Success Manager role at Federato involves managing client relationships and ensuring customer satisfaction through proactive support and strategic guidance. As a mid-level position, the hire will work withi…
Remote-first cultureModerate trust · 62- View job
Clinical Support Trainer & CX Expert, Removables (AU)
Verified via ATSDandy • Remote • 3 days ago
This senior-level role serves as a Clinical Support Trainer & CX Expert for Dandy's removables division, focusing on driving clinical adoption and customer excellence in new markets. The position involves delivering virt…
Remote-first cultureActively hiringPopular companyTrusted employer · 77
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.