Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • INNERGY logo

    INNERGYAustin, Austin, Texas, United States • 5 days agoNew

    As a Customer Success Manager at INNERGY, you will own post-implementation relationships for a portfolio of B2B customers in the woodworking industry, driving product adoption and retention. You'll partner with Sales, Su…

    Actively hiringModerate trust · 64
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  • Collective logo

    CollectiveRemote • 5 days agoTrending

    As a Senior Member Support Specialist at Collective, you'll spend about 4-5 hours daily on video calls guiding new members through onboarding and ongoing support, breaking down complex accounting, tax, and payroll topics…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Ashby logo

    AshbyRemote • 5 days ago

    The Workforce Management Analyst at Ashby will focus on scheduling and real-time analysis for a global Support organization. This mid-level role involves collaborating with the WFM Lead to translate long-range forecasts…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Reality Defender logo

    Reality DefenderRemote • 5 days ago

    As a Customer Support Engineer, you will serve as the primary technical point of contact for enterprise customers, handling day-to-day troubleshooting, API integration issues, and owning support tickets end-to-end. This…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Figma logo

    FigmaLondon, England • 5 days ago

    As a Customer Enablement Manager at Figma, you'll design and deliver tailored adoption strategies for large strategic customers, working cross-functionally with Account Executives, Onboarding Managers, and Technical Acco…

    Actively hiringPopular companyTrusted employer · 72
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  • Horizon3.ai logo

    Customer Success Manager

    Verified via ATS

    Horizon3.aiRemote • 5 days agoTrending

    This mid-to-senior level Customer Success Manager role serves as a strategic advisor for EMEA customers, driving adoption of the NodeZero autonomous pentesting platform. Day-to-day responsibilities include technical onbo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Datadog logo

    DatadogDublin, Ireland • 5 days ago

    As an Enterprise Customer Success Manager at Datadog, you will build and maintain strategic relationships with large enterprise customers, driving product adoption and growth. You'll lead quarterly business reviews, anal…

    Actively hiringPopular companyTrusted employer · 72
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  • Remote logo

    RemoteRemote • 5 days ago

    As a Growth Customer Success Manager for the EMEA region, you will manage the post-sale customer journey, driving retention and growth by building strong relationships and acting as a trusted advisor. Day-to-day, you'll…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
    remote
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  • Ashby logo

    AshbyRemote • 6 days ago

    The Customer Success Enablement Manager at Ashby designs and executes programs that equip CSMs, Implementation Specialists, and Professional Services teams with skills and resources to drive customer retention and growth…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Braintrust logo

    BraintrustRemote • 6 days ago

    As a Developer Support Engineer at Braintrust, you will troubleshoot and resolve API and SDK issues while collaborating closely with developers. This mid to senior-level role emphasizes technical problem-solving and comm…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • SFG20 logo

    IT Support Analyst

    Verified via ATS

    SFG20Remote • 6 days ago

    The IT Support Analyst provides first- and second-line technical support to internal users, manages the HubSpot CRM platform and other business-critical systems, and responds to technical customer queries and security qu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Twilio logo

    TwilioRemote • 6 days ago

    As a Senior Customer Success Manager at Twilio, you will drive product adoption and value realization for enterprise customers using the Segment platform. You'll act as a trusted advisor to executive stakeholders, develo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • Figma logo

    FigmaSão Paulo, Brazil • 6 days ago

    As a Customer Success Manager at Figma, you will manage the adoption journey for strategic customers, focusing on understanding their goals and delivering tailored enablement strategies. This mid-level role requires coll…

    Actively hiringPopular companyTrusted employer · 74
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  • Figma logo

    FigmaParis, France • 6 days ago

    The Customer Enablement Manager is a mid-to-senior role where you'll work directly with large strategic customers to drive product adoption and long-term success through tailored enablement strategies. You'll manage cust…

    Actively hiringPopular companyModerate trust · 67
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  • Everfield logo

    EverfieldRemote • 6 days agoTrending

    As a Customer Success Manager at KOST Software GmbH, you will oversee the implementation of customer projects from analysis to live operation, ensuring clients in the gastronomy and community catering sectors fully utili…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • R

    ReLytics Hireالمدينة, المدينة المدينة السعودية • 6 days agoTrending

    As a Remote Customer Support Specialist (Arabic), you will handle Arabic-speaking customer inquiries via email, chat, and phone, resolving issues and ensuring a positive experience. This junior-level role involves docume…

    Moderate trust · 61
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  • Nooks logo

    NooksRemote • 7 days agoTrending

    The Manager of Customer Success (SMB) at Nooks will lead and develop a team of Customer Success Managers, each managing a portfolio of approximately 150 accounts. This senior role involves hiring, coaching, and optimizin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Datadog logo

    DatadogSeoul, South Korea • 7 days ago

    As a Customer Success Associate at Datadog, you will manage a high volume of accounts, focusing on retention, adoption, and identifying growth opportunities. You'll handle the full sales cycle, from identifying targets t…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogBangalore, India • 7 days ago

    As a Customer Success Manager for Key Accounts at Datadog, you will build strong relationships with existing customers, focusing on onboarding, upselling, and cross-selling to ensure effective use of Datadog solutions. T…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogSao Paulo, Brazil • 7 days ago

    This is a senior director-level role overseeing the Technical Support Engineering team in LATAM, managing managers and individual contributors. Day-to-day responsibilities include mentoring teams, handling performance me…

    Actively hiringPopular companyModerate trust · 62
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.