Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
68 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
47 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
46 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
45 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
28 open roles in Customer Support
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Customer Success Manager, Growth (f/m/d)
Verified via ATSContentful • London, England, United Kingdom • 2 days ago • Trending
As a Customer Success Manager, Growth, you will work directly with EMEA customers to ensure they maximize value from Contentful's platform. You'll execute customer programs at scale, monitor usage and health scores, miti…
Actively hiringPopular companyTrusted employer · 76 - View job
Coaching.com • Worldwide • 3 days ago • New
As a Customer Success Manager at Coaching.com, you will manage Enterprise customer relationships, guiding them from onboarding through adoption, renewal, and expansion. You'll work closely with senior stakeholders to ens…
Global hiringModerate trust · 62 - View job
Customer Success Manager (Ongoing Opportunity)
Verified via ATSFeathr • Remote • 3 days ago • Trending
As a Customer Success Manager at Feathr, you will manage a portfolio of strategic accounts, serving as a product expert and strategic adviser to nonprofits using the Feathr marketing platform. Your day-to-day involves gu…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Senior Technical Support Engineer (T3)
Verified via ATSRewind • Remote • 4 days ago • New
As the highest tier in support, you'll own complex escalations from T1/T2, performing deep technical investigations, reproducing bugs, and debugging across Rewind's integrations (Jira, GitHub, Shopify, etc.). You'll coll…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 
View jobDirector of Support
Verified via ATSVirtuous • Remote • 5 days ago • Trending
This senior-level role leads a 23-person global support organization at a B2B SaaS company, managing three team managers and scaling operations. The Director of Support owns key metrics like first reply time and requeste…
Remote-first cultureActively hiringPopular companyTrusted employer · 79
View jobIT Support Specialist (IC3)
Verified via ATSMoxie • Remote • 5 days ago • Trending
This mid-level IT Support Specialist role at Moxie, a remote-first company, involves owning the access request queue, managing help desk operations, and handling device management. You'll build IT runbooks and documentat…
Remote-first cultureActively hiringPopular companyTrusted employer · 79- View job
Application Support Engineer
Verified via ATSCubic³ • Remote • 5 days ago
The Application Support Engineer at Cubic³ is responsible for providing Level 2 technical support and ensuring the smooth operation of application processes and systems. Daily tasks include coordinating with support and…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Mid-Market Customer Success Manager - EMEA
Verified via ATSAshby • Remote • 8 days ago
This is a mid-level High Touch Customer Success Manager role focused on the EMEA region, managing a book of around 60 mid-market customers with over $1.5M in ARR. Day-to-day responsibilities include implementing, trainin…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Success Engineer (Scaled)
Verified via ATSDeepgram • Remote • 8 days ago • New
This mid-level Customer Success Engineer role at Deepgram focuses on driving adoption, retention, and expansion for a large portfolio of customers through scalable, one-to-many motions. You'll design automated customer j…
Remote-first cultureActively hiringPopular companyTrusted employer · 79
View jobTellos • Remote • 8 days ago • Trending
As an Independent BCBA at Tellos, you will lead clinical care for children with autism, conducting FBAs, designing treatment plans, and supervising RBTs in-person in Chattanooga. You'll enjoy full autonomy over your case…
Remote-first cultureActively hiringPopular companyTrusted employer · 79
View jobAsociado de depósito (BOH Support)
Verified via ATSRehire • Remote • 8 days ago • New
This role involves managing the back-of-house operations for a retail clothing store, including receiving and organizing merchandise, maintaining stock levels, and supporting the sales floor. The associate will work in a…
Remote-first cultureActively hiringPopular companyTrusted employer · 79
View jobCustomer Success Specialist (m/w/d)
Verified via ATSGalvany • Remote • 8 days ago
This mid-level Customer Service Specialist role involves handling incoming customer inquiries via phone and email, resolving issues, and ensuring a positive customer experience through competent and friendly communicatio…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Replit • Remote • 8 days ago
As a Social Media Support Specialist at Replit, you will manage customer interactions across social media platforms like X, LinkedIn, Reddit, and app stores, resolving technical, billing, and product issues. You'll work…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Replit • Remote • 8 days ago
This mid-level role involves managing Replit's social media presence and community interactions, providing technical and billing support to developers across platforms like X, LinkedIn, and Reddit. You'll work in a fast-…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Software Support Technician
Verified via ATSEverfield • Remote • 9 days ago
This role is a mid-level position on a close-knit support desk, handling 1st and 2nd line cases across a range of manufacturing ERP products. Day-to-day, you'll resolve issues, run SQL queries, and escalate complex probl…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Customer Support Analyst
Verified via ATSGridUnity • Remote • 9 days ago
This mid-level Customer Support Analyst role at GridUnity involves owning customer tickets from intake to resolution, troubleshooting issues, and coordinating escalations with engineering. The hire will work in a lean, a…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Customer Success Associate
Verified via ATSDatadog • Seoul, South Korea • 9 days ago
As a Customer Success Associate at Datadog, you will manage a high volume of accounts, focusing on retention, adoption, and identifying growth opportunities. You'll handle the full sales cycle, from identifying targets t…
Actively hiringPopular companyModerate trust · 67 - View job
IT Support - Mini Job
Verified via ATSAMBOSS • Remote • 9 days ago
This is a part-time, onsite IT support role in Berlin, ideal for a junior technician. You will manage desk cabling, maintain and repair office IT hardware, organize equipment storage, and assist with workstation setups.…
Remote-first cultureActively hiringPopular companyTrusted employer · 77
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.