Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Vanta logo

    VantaRemote • 2 days agoTrending

    As a Technical Support Specialist at Vanta, you will provide technical assistance to customers via email, chat, and screen sharing, ensuring timely responses and resolutions. This mid-level role involves collaborating wi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • KYNY Group logo

    KYNY GroupUnited States, • 2 days agoNew

    The Administrative & Office Support Agent role involves providing essential support to the team by managing administrative tasks, coordinating communications, and ensuring smooth office operations. This is a junior to mi…

    Moderate trust · 59
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  • Taskrabbit logo

    TaskrabbitOrlando, Orlando, Florida, United States • 2 days agoNew

    As a Customer Support Advocate at Taskrabbit, you will handle inquiries from clients, Taskers, and partners, ensuring a seamless and exceptional experience. This entry-level role focuses on resolving issues with empathy…

    Moderate trust · 62
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  • Taskrabbit logo

    TaskrabbitLos Angeles, Los Angeles, California, United States • 2 days agoNew

    As a Customer Support Advocate at Taskrabbit, you will handle inquiries from clients, taskers, and partners, ensuring a seamless experience through empathetic communication and problem-solving. This entry-level role focu…

    Moderate trust · 62
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  • Datadog logo

    DatadogDublin, Ireland • 2 days ago

    As a Customer Success Associate at Datadog, you will manage a high volume of accounts, focusing on retention, adoption, and identifying growth opportunities. You'll handle the full sales cycle, including negotiations and…

    Actively hiringPopular companyTrusted employer · 72
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  • Crossing Hurdles logo

    Crossing HurdlesRemote • 2 days agoNew

    As a Customer Support Specialist at Crossing Hurdles, you will handle customer inquiries and resolve issues via email, chat, or phone. This contract role is suitable for entry to mid-level candidates, requiring strong co…

    Remote-first cultureActively hiringPopular companyModerate trust · 66
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  • Eye Security logo

    Eye SecurityRemote • 2 days ago

    As a Senior Customer Success Manager, you will own a strategic customer portfolio, building strong client partnerships and driving long-term value through tailored success strategies. You will guide customers through onb…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • V2X Inc logo

    V2X IncSaint Helena, • 2 days agoNew

    This role involves assisting the Recreation Specialist in daily operations of recreational facilities such as fitness centers, pools, and movie theaters. Responsibilities include organizing activities, maintaining equipm…

    Moderate trust · 62
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  • Contentful logo

    Customer Success Manager

    Verified via ATS

    ContentfulDenver, Colorado, United States • 3 days ago

    As a Customer Success Manager at Contentful, you will act as a strategic partner for key clients, guiding them to maximize the value of the platform and achieve their digital experience goals. This senior-level role invo…

    Actively hiringPopular companyModerate trust · 67
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeDublin • 3 days ago

    This mid-level Customer Success Manager role at Stripe involves managing a portfolio of enterprise customers in Dublin, delivering proactive workshops, business reviews, and payment insights to drive product adoption, re…

    Actively hiringPopular companyTrusted employer · 74
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  • Cigna Healthcare logo

    Cigna HealthcareTennessee, Tennessee, United States • 3 days agoNew

    As a Customer Service Representative at Cigna Healthcare, you will handle inbound calls from healthcare providers, addressing inquiries about medical claims, benefits, appeals, prior authorizations, and medical codes. Yo…

    Moderate trust · 62
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  • RemoteVA logo

    RemoteVAPhilippines, • 4 days agoNew

    As an IT Support Specialist at RemoteVA, you will provide technical assistance to remote team members, troubleshooting hardware, software, and network issues. This junior-to-mid-level role involves managing helpdesk tick…

    Actively hiringPopular companyModerate trust · 63
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  • Semperis logo

    SemperisRemote • 4 days ago

    This is a senior-level role as a Product Support Team Lead at Semperis, where you will lead and mentor a team of Product Support Engineers in a remote setting. Day-to-day responsibilities include managing customer escala…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Crossing Hurdles logo

    Crossing HurdlesCanada, • 4 days agoTrending

    This is a contract role for an Office and Administrative Domains specialist at Crossing Hurdles. The day-to-day involves providing administrative and executive support, likely handling scheduling, correspondence, and off…

    Actively hiringPopular companyModerate trust · 63
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  • Crossing Hurdles logo

    Crossing HurdlesAnywhere • 4 days agoTrending

    As a Customer Support Specialist at Crossing Hurdles, you will handle customer inquiries via email, chat, and phone, resolving issues related to the company's products or services. This contract role is suitable for juni…

    Actively hiringPopular companyModerate trust · 63
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  • Datadog logo

    DatadogTel Aviv, Israel • 5 days ago

    As an Enterprise Customer Success Manager at Datadog, you will strategically partner with Fortune 1000 clients, driving product adoption and value realization through executive relationships, QBRs, and data-driven insigh…

    Actively hiringPopular companyTrusted employer · 72
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  • Aisle and Abroad logo

    Aisle and AbroadPennsylvania, Pennsylvania, United States • 6 days ago

    As an Email Support Representative, you will handle customer inquiries via email, access accounts to resolve issues, and escalate cases as needed. This entry-level role involves meeting response time and satisfaction tar…

    Actively hiringPopular companyModerate trust · 64
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  • Aisle and Abroad logo

    Aisle and AbroadIllinois, Illinois, United States • 6 days ago

    As an Email Support Representative, you will handle customer support inquiries via email, ensuring timely and professional responses. This is an entry-level position requiring strong written communication skills and atte…

    Actively hiringPopular companyModerate trust · 64
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  • RemoteVA logo

    RemoteVAAnywhere • 6 days ago

    The IT Support Specialist provides remote technical assistance to a growing team, handling helpdesk tickets, troubleshooting hardware/software issues, and maintaining IT systems. This mid-level role involves daily proble…

    Actively hiringPopular companyModerate trust · 61
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  • Positive Behavior Steps logo

    Positive Behavior StepsMinneapolis, Minneapolis, Minnesota, United States • 6 days ago

    As a Chat Support Clerk at Positive Behavior Steps, you will handle inbound client inquiries via live chat, providing empathetic support for behavioral health services. This entry-level role involves multitasking across…

    Moderate trust · 62
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.