Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • LiveKit logo

    LiveKitAnywhere • 6 days agoNew

    The Customer Success Manager at LiveKit will drive platform adoption and engagement across customer accounts while acting as a strategic partner alongside Account Executives. This mid-level role focuses on building lasti…

    Moderate trust · 62
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  • P

    PlanehrWorldwide • 7 days ago

    As a Customer Support Specialist at Plane, you will assist users through various communication channels, resolving issues and enhancing their experience with the product. This mid-level position involves collaborating wi…

    Global hiringannual salary from $39,000 and equitySalary disclosedModerate trust · 61
    globalfull_timeannual salary from $39,000 and equity
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  • Remote logo

    RemoteRemote-South America • 7 days ago

    As a MM/Ent Customer Success Manager, you will manage the entire customer lifecycle, from onboarding to retention, acting as a trusted advisor. Your role involves building strong relationships, setting Success Plans, and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    remote
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  • Modash logo

    ModashCanada • 7 days ago

    As a Technical Customer Success Manager at Modash, you will engage directly with API customers, ensuring their integration and growth with the platform. This mid-level role requires collaboration with engineers and produ…

    Moderate trust · 60
    Canadafull_time
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  • Perplexity logo

    PerplexityRemote • 7 days ago

    As a Customer Support Associate specializing in billing operations, you'll manage complex API billing inquiries and enterprise-level escalations. This mid-level role requires meticulous attention to detail in resolving b…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Dandy logo

    DandyRemote • 7 days ago

    The Clinical Support Team Lead at Dandy is responsible for supervising a team of customer experience representatives who assist dental practice clients with inquiries via various communication channels. This mid-level le…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Worldly logo

    WorldlyEMEA • 7 days ago

    The Customer Success Manager at Worldly will lead a team in the EMEA region, ensuring clients maximize value from sustainability software. Daily responsibilities include onboarding new customers, managing client relation…

    $80,000 - $105,000 annually (usd)High salaryModerate trust · 67
    EMEAfull_time$80,000 - $105,000 annually (usd)
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  • SLEEK logo

    SLEEKIndia • 7 days ago

    The Customer Success Manager at Sleek will focus on achieving revenue targets by renewing services for existing clients. This senior role involves collaborating with cross-functional teams to enhance renewal processes wh…

    Moderate trust · 62
    Indiafull_time
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  • Unknown Company logo

    Unknown CompanyIreland • 7 days agoTrending

    This mid-level Customer Success Manager role involves managing and growing revenue from an established client base of SMB and Enterprise accounts. Day-to-day responsibilities include negotiating contract renewals, conduc…

    Actively hiringPopular companyModerate trust · 66
    Irelandfull_time
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  • Playonsports logo

    PlayonsportsUSA • 8 days ago

    As a Customer Support Representative at PlayOn, you will be responsible for providing exceptional service to customers of MaxPreps, troubleshooting issues, and inputting sports data with accuracy. This is a junior to mid…

    Moderate trust · 60
    USAfull_time
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  • Smart Pa logo

    Smart PaSouth Africa • 8 days agoTrending

    As a Business Support Executive at SmartPA, you will design, build, and maintain interactive data dashboards and reports, collaborating with data analysts and business leaders to meet their reporting needs. This mid-leve…

    £30,000 - £40,000 depending on experienceSalary disclosedModerate trust · 66
    South Africafull_time£30,000 - £40,000 depending on experience
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  • Samsara logo

    SamsaraCanada • 8 days ago

    The Customer Success Manager at Samsara will work closely with top customers to address their unique challenges and customize the IoT platform to meet their needs. This mid-level role involves collaboration across variou…

    $74,375 - $96,250 cadSalary disclosedModerate trust · 64
    Canadafull_time$74,375 - $96,250 cad
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  • I

    IHPLANS INCUSA • 9 days ago

    The Account Support Specialist is a junior role focused on providing administrative and operational assistance to Account Managers. Daily tasks include managing client inquiries, coordinating invoice requests, and mainta…

    usd 21 - 26 per hourSalary disclosedModerate trust · 61
    USAfull_timeusd 21 - 26 per hour
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  • Manchester Housing and Redevelopment Authority logo

    Manchester Housing and Redevelopment AuthorityWorldwide • 9 days ago

    The Technical Support Specialist will be part of a help desk support team, responsible for assisting customers with troubleshooting hardware issues. This mid-level role requires communication skills and experience in des…

    Global hiringModerate trust · 60
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  • Intetics logo

    InteticsBrazil, Poland, Philippines, Mexico • 9 days ago

    As a Technical Support Engineer at Intetics, you will be the first point of contact for customers needing technical assistance, primarily handling tier 1 issues related to software applications and systems. This junior-l…

    Moderate trust · 60
    Brazil, Poland, Philippines, Mexicocontract
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  • SecurityScorecard logo

    SecurityScorecardUSA • 9 days ago

    The Customer Success Specialist at SecurityScorecard will focus on driving customer outcomes and ensuring value realization through a combination of digital engagements and personalized interactions. This mid-level role…

    $50,000 - $85,000Salary disclosedModerate trust · 64
    USAfull_time$50,000 - $85,000
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  • Remote logo

    RemoteRemote-Australia • 10 days ago

    As a Customer Success Manager, you will manage the entire customer journey, building strong relationships and ensuring customer retention from onboarding to established partnerships. This mid-level role involves setting…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    remote
    View job
  • Stripe logo

    StripeSF • 10 days ago

    As a Billing Solutions Architect at Stripe, you will serve as a technical advisor, driving the adoption of billing solutions for customers. This senior role involves collaborating with cross-functional teams to develop t…

    Actively hiringPopular companyTrusted employer · 72
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  • Life of Prosperity Pty Ltd logo

    Life of Prosperity Pty LtdAustralia • 10 days ago

    As a Client Success & Support Specialist, you will leverage your extensive experience in customer success and account management to support high-value clients through proven marketing systems. You will be responsible for…

    Moderate trust · 58
    Australiafull_time
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  • Leavitt Group logo

    Customer Service Rep

    Verified via ATS

    Leavitt GroupRemote • 10 days ago

    As a Customer Service Rep at Farm Creek Insurance, you will assist in servicing insurance policies, supporting sales agents, and engaging with clients via various communication channels. This role is ideal for someone at…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.