Field Support & Supply Chain Agent

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

We are looking for a Field Support & Supply Chain Agent in Akureyri who enjoys working with people, solving technical issues, and building strong customer relationships in the region.

As part of Teya’s front line team, you will support customers in North Iceland and nearby areas by providing hands-on service, technical support, and practical solutions that make their day-to-day operations easier. This is a varied role with both customer-facing and technical responsibilities, where you’ll play an active part in supporting Teya’s growth in Iceland.

Key responsibilities include

• Providing excellent and personal customer service to customers in Akureyri and surrounding areas

• Building and maintaining strong relationships with existing and prospective customers

• Setting up payment solutions and delivering POS terminals

• Providing technical support to sales and customers regarding POS terminals and related products (e.g. integrations with point-of-sale/cash register systems)

• Supporting with other ad-hoc tasks as needed

We’d love to hear from you if you

• Have a strong service mindset and enjoy talking to people

• Work well both independently and as part of a team

• Have a solution- and improvement-focused approach

• Have strong organizational skills

• Are eager to learn and take on new challenges

• Hold a valid driver’s license

• Speak Icelandic and English

Field Support & Supply Chain at Teya

At Teya, our customers are always the priority, and every day is focused on supporting them in the best way possible. We are results-driven and work towards clear targets, while also enjoying the team environment and working with great people.

This role is an important part of Teya’s front line, and you will contribute directly to building the company both in Iceland and internationally.

Perks

• Monthly meal allowance

• Sports allowance and additional benefits through the SSF union

• Opportunities to grow and develop within an international company

• Great team spirit and an active employee association

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.