Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
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Customer Success Manager, SMB
Verified via ATSSitemate • Remote • Jan 6, 2026
This role is a junior-level Customer Success Manager position for SMB customers, focusing on onboarding, adoption, and retention in a remote team. Day-to-day responsibilities include managing a portfolio of customers, co…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer - Infrastructure & Cloud
Verified via ATSConfluent • Remote • Jan 6, 2026
As a Technical Support Engineer at Confluent, you'll be the vital link between client services and engineering teams, tackling a variety of issues related to Confluent deployments. This mid-level role involves direct int…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobOrder Desk • Worldwide • Jan 6, 2026
As a Technical Support Specialist at Order Desk, you will provide full-time technical customer support, primarily through email and occasional video calls. This mid-level role requires you to troubleshoot complex softwar…
Global hiringModerate trust · 48
View jobCustomer Success Operations Manager
Verified via ATSNooks • Remote • Jan 6, 2026
This senior individual contributor role involves defining and scaling systems, insights, and processes for the Customer Success organization at Nooks. Day-to-day responsibilities include managing CS performance metrics,…
Remote-first cultureActively hiringPopular companyModerate trust · 65
View jobClerk Chat • Remote • Jan 6, 2026
As a Customer Support Agent at Clerk Chat, you will serve as the first point of contact for users, primarily handling inquiries via email and chat. You will work within a collaborative team of four, focused on enhancing…
Remote-first cultureModerate trust · 51- View job
English Customer Service Representative
Verified via ATSTarro • Remote • Jan 6, 2026
This is a junior-level customer service role where you will handle live customer calls to take orders for restaurant partners, ensuring accuracy and a smooth experience. You'll work in a fast-paced, remote team, focusing…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Mid Market Customer Success Manager
Verified via ATSLeanData • Remote • Jan 5, 2026
This mid-level Customer Success Manager role involves managing a portfolio of mid-market clients post-sale, focusing on strategic success planning, adoption, and retention. Day-to-day responsibilities include conducting…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Remote Talent Cloud • Worldwide • Jan 5, 2026
This is a remote Customer Support Specialist role where you will handle customer inquiries via phone, email, and chat, troubleshoot issues, and maintain detailed records. It appears to be a junior to mid-level position,…
Global hiringActively hiringModerate trust · 50 - View job
Technical Support Engineer - Italian Speaking
Verified via ATSTwilio • Remote • Jan 5, 2026
As a Technical Support Engineer at Twilio, you will provide expert assistance to customers regarding billing support while managing inquiries through various communication channels. This mid-level role requires a commitm…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote - View job
Technical Support Expert 2 - Segment
Verified via ATSTwilio • Remote • Jan 5, 2026
This mid-level Technical Support Expert role involves troubleshooting technical issues for Twilio's Voice, Platform Applications, and Segment products, primarily through Zendesk, phone, and chat. The hire will maintain c…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote - View job
Customer Success Solution Architect (Brazil)
Verified via ATSArticul8 AI • Remote • Jan 5, 2026
This is a mid-to-senior level Solution Architect role at Articul8 AI, focused on designing and implementing scalable GenAI solutions for enterprise clients. Day-to-day responsibilities include collaborating with cross-fu…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Specialist
Verified via ATSKnowtex • Remote • Jan 3, 2026
As a Customer Support Specialist at Knowtex, you will manage support tickets and inquiries from clinicians and enterprise users, ensuring timely categorization, prioritization, and resolution. This mid-level role involve…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager II | APAC Payroll
Verified via ATSDeel • Remote • Jan 2, 2026
As a Customer Success Manager II at Deel, you will manage a diverse portfolio of accounts, focusing on building strong relationships and ensuring customer satisfaction. This mid-level role requires you to identify risks…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Sportsbetting Support Lead
Verified via ATSMagic Eden • Remote • Jan 2, 2026
This senior-level role involves managing complex sportsbook escalations, drafting internal policies and SOPs, training junior support specialists, and serving as the in-house expert on sports wagering logic. The hire wil…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer (m/f/d)
Verified via ATSSoSafe GmbH • Remote • Jan 2, 2026
This mid-level Technical Support Engineer role involves troubleshooting customer issues, conducting root cause analysis, and bridging communication between Customer Success and Engineering teams. Day-to-day responsibilit…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Engineer (m/w/d)
Verified via ATSSoSafe GmbH • Remote • Jan 2, 2026
This mid-level Customer Support Engineer role involves providing technical support to users and admins, assisting with platform implementation, troubleshooting issues, and contributing to product improvements. You'll wor…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Billing Support
Verified via ATSWeave • Remote • Dec 30, 2025
This junior-level Billing Support role involves handling inbound and outbound customer communications primarily via phone and email to resolve billing inquiries, update payment information, and upsell annual plans. The p…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.