Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
62 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
45 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
44 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
43 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
25 open roles in Customer Support
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Agency Support Specialist
Verified via ATSLeavitt Group • Remote • Feb 20, 2026
This junior-level administrative role serves as the first point of contact, managing front desk communications, mail coordination, and providing marketing support within the Agency Management System (AMS). The hire will…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobAI Support Engineer
Verified via ATSGAMMA • Remote • Feb 20, 2026
As an AI Support Engineer at Gamma, you will own and optimize AI-powered support systems, training the Fin AI agent in Intercom, managing the Help Center, and designing automated workflows. This mid-level role involves c…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Billing Support Specialist (EMEA)
Verified via ATSSupabase • Remote • Feb 20, 2026
This mid-level role involves providing billing support to technical customers by handling inquiries, debugging issues like failed payments, and triaging cases. The specialist works cross-functionally with the Billing Eng…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Associate Technical Support Engineer
Verified via ATSConfluent • Remote • Feb 20, 2026
This mid-level Technical Solutions Engineer role involves providing software support and operations expertise to customers, resolving issues with Confluent deployments, and building strong customer relationships. The eng…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Product Support Specialist - Australia
Verified via ATSAshby • Remote • Feb 20, 2026
As a Product Support Specialist at Ashby, you will work closely with customers in the APAC region, particularly in Australia, to address complex product inquiries and support needs. This role involves troubleshooting int…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Product Support Specialist - APAC
Verified via ATSAshby • Remote • Feb 20, 2026
This mid-level Product Support Specialist role involves providing B2B technical support to customers in Europe and Asia, handling complex integration troubleshooting and detailed workflow instructions. The specialist wor…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Support Associate
Verified via ATSLawhive • Remote • Feb 20, 2026
This is a mid-level Customer Support Associate role as a founding member of the US Customer Operations team at Lawhive, focusing on building foundational support processes. Day-to-day responsibilities include delivering…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Manager, Customer Success | EMEA
Verified via ATSDeel • Remote • Feb 20, 2026
This is a senior-level manager role leading a team of Customer Success Managers in the EMEA region for a B2B SaaS company. Day-to-day responsibilities include recruiting, hiring, training, and coaching team members to dr…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
SERA Solution • Worldwide • Feb 20, 2026
The Remote Customer Service Specialist at SERA Solution will be responsible for managing customer inquiries related to shipping and logistics. This mid-level role involves coordinating with various teams to ensure accura…
Global hiringModerate trust · 48 - View job
Product Support Specialist - Americas
Verified via ATSAshby • Remote • Feb 20, 2026
As a Product Support Specialist at Ashby, you will engage directly with customers to troubleshoot complex integration issues and provide detailed workflow instructions. This mid-level role is part of a dedicated support…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Representative
Verified via ATSPeek • Remote • Feb 20, 2026
This mid-level Technical Support Representative role involves resolving customer inquiries via phone, email, and helpdesk, focusing on troubleshooting and teaching PeekPro software to partners. The associate works collab…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Business Operations Support Manager
Verified via ATSUpwork • Toronto, Ontario, Canada • Feb 20, 2026
This senior-level role involves driving operational excellence and supporting cross-functional initiatives to optimize workflows and solve complex challenges at Upwork. The manager partners with multiple departments, lev…
Actively hiringPopular companyModerate trust · 62 - View job
Director of Customer Success
Verified via ATSReality Defender • Remote • Feb 19, 2026
This senior-level role involves leading the customer success strategy and team for a cybersecurity company, focusing on enterprise and government clients. Day-to-day responsibilities include building scalable processes f…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Customer Success Manager, DACH
Verified via ATSMURAL • Remote • Feb 19, 2026
This senior-level role involves managing a portfolio of 20 DACH-based enterprise customers, focusing on driving adoption, retention, and expansion through proactive relationship-building and strategic advisory. The CSM c…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Customer Success Manager, EMEA
Verified via ATSMURAL • Remote • Feb 19, 2026
As a Senior Customer Success Manager at MURAL, you will manage a portfolio of 20 high-value enterprise accounts across Europe, focusing on driving adoption and retention. Your role involves building relationships with ex…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
IT Support Technician
Verified via ATSEverfield • Remote • Feb 19, 2026
As an IT Support Technician at CIM Software, you will provide remote and occasional on-site IT support to SME customers, troubleshooting issues across Microsoft 365, Azure, networking, and endpoint security. This mid-lev…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Success Manager
Verified via ATStem • Remote • Feb 19, 2026
This is a mid-to-senior Customer Success Manager role focused on building and improving relationships with generator customers in a fast-paced B2B environment. Day-to-day, you will act as the primary point of contact, id…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Customer Success Manager (m/w/d)
Verified via ATSSoSafe GmbH • Remote • Feb 19, 2026
This mid-level Customer Success Manager role involves proactively partnering with Spanish and Italian customers to drive product adoption and strategic alignment, acting as a trusted advisor to bridge technology and secu…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Lawyer Support Associate (2-month Fixed Term Contract)
Verified via ATSLawhive • Remote • Feb 19, 2026
This is a junior-level Lawyer Support Associate role on a two-month fixed-term contract, working within the Lawyer Support Team to provide operational and administrative support to lawyers using the Lawhive platform. Day…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Enterprise Customer Success Manager - Public Sector
Verified via ATSDatadog • Boston, Massachusetts, USA · New York, New York, USA • Feb 19, 2026
This is a senior Enterprise Customer Success Manager role where you'll manage strategic relationships with Fortune 1000 companies, driving product adoption and ensuring customer satisfaction. You'll partner with sales an…
Actively hiringPopular companyModerate trust · 62
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.