Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Stable logo

    Customer Success Manager

    Verified via ATS

    StableRemote • Feb 27, 2026

    This is a senior Customer Success Manager role at an early-stage startup, responsible for building long-term relationships with enterprise customers like GitLab and Glassdoor. Day-to-day work involves onboarding new cust…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Equip logo

    EquipRemote • Feb 27, 2026

    This mid-level Registered Dietitian role provides direct meal support to caregivers of eating disorder patients via a chat hotline, answering nutrition questions and coaching on mealtime challenges. The specialist works…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • APRIL logo

    APRILRemote • Feb 27, 2026

    This is a temporary, full-time role as a Tax Support Specialist, likely at a junior to mid-level, where you'll assist pro customers via chat by answering tax questions, helping with document gathering, and providing stat…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Webflow logo

    WebflowRemote • Feb 26, 2026

    This is a mid-level Technical Support Associate role where you will assist customers in the EMEA region, primarily through support queues using tools like Zendesk, Zoom, and Jira. You will troubleshoot technical issues,…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Darkroom logo

    Customer Success Manager

    Verified via ATS

    DarkroomRemote • Feb 26, 2026

    As a Customer Success Manager at Darkroom, you will build strong client relationships and manage a portfolio of accounts, ensuring alignment on deliverables and driving performance through effective communication. This m…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Sleeper logo

    SleeperRemote • Feb 26, 2026

    This is a junior to mid-level Customer Success Associate role at Sleeper, where you'll join a small, passionate team as the front-line support for users. Day-to-day, you'll provide customer service across email, chat, an…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Speak logo

    SpeakRemote • Feb 26, 2026

    This senior-level individual contributor role involves managing strategic B2B customer accounts in Korea to drive retention and expansion, with a focus on running QBRs, improving product adoption, and identifying upsell…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Speak logo

    SpeakRemote • Feb 26, 2026

    This is a senior leadership role as Head of Customer Success for APAC, where you will build and lead a world-class Customer Success organization across markets like Korea, Japan, and Taiwan. Day to day, you'll manage CSM…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Confluent logo

    ConfluentRemote • Feb 26, 2026

    As a French Speaking Customer Success Consultant at Confluent, you'll serve as a trusted technical advisor for a portfolio of customers, focusing on improving technical health and driving product adoption. This mid-level…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Cloudflare logo

    CloudflareHybrid • Feb 26, 2026

    As a Senior Customer Success Manager at Cloudflare, you will manage and grow customer relationships in the APAC region, ensuring they leverage Cloudflare's solutions effectively. You will act as a trusted advisor, collab…

    Hybrid-friendlyActively hiringPopular companyModerate trust · 65
    hybrid
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  • Salonkee logo

    SalonkeeRemote • Feb 26, 2026

    As a Customer Support Specialist at Salonkee, you will provide exceptional support primarily in Dutch, addressing technical issues and managing client inquiries via phone, chat, and email. This mid-level role within the…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Vanta logo

    VantaRemote • Feb 25, 2026

    As a Senior Customer Success Manager at Vanta, you will manage a portfolio of large enterprise accounts, driving executive engagement and long-term value realization. Your role focuses on guiding C-level executives throu…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Uberall logo

    UberallRemote • Feb 25, 2026

    This is a mid-level Technical Support Specialist role where you will manage technical relationships with North American customers post-implementation, focusing on retention and satisfaction. You'll handle escalated suppo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Kota logo

    Customer Success Manager

    Verified via ATS

    KotaRemote • Feb 25, 2026

    This is a foundational mid-level Customer Success Manager role responsible for managing a portfolio of SMB and mid-market customers to drive retention, expansion, and value from the Kota platform. Day-to-day tasks includ…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Cloudflare logo

    CloudflareTokyo, Japan • Feb 25, 2026

    This is a senior leadership role as Director, leading the Customer Success and Professional Services teams in Japan for Cloudflare. Day-to-day responsibilities include managing and mentoring the team, developing operatio…

    Actively hiringPopular companyModerate trust · 62
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  • Fieldguide logo

    FieldguideRemote • Feb 25, 2026

    This senior-level role involves driving adoption and success for advisory customers by configuring workflows and templates within the Fieldguide platform to improve engagement efficiency and outcomes. The hire will work…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Harrison.ai logo

    Harrison.aiRemote • Feb 25, 2026

    This is a mid-level Support Engineer role focused on providing 24/7 Level 2 technical support for teleradiology operations, ensuring rapid resolution of hardware, SaaS, and clinical system issues that impact patient care…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Solventum logo

    SolventumWorldwide • Feb 24, 2026

    This is a junior to mid-level Client Support Agent role where you will provide customer service support, respond to requests via defined channels, and manage customer complaints using Salesforce. You'll work in a collabo…

    Global hiringActively hiringModerate trust · 50
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  • Artisan logo

    Customer Success Manager

    Verified via ATS

    ArtisanRemote • Feb 24, 2026

    This mid-level Customer Success Manager role involves serving as the primary contact for a portfolio of customers, guiding onboarding, providing ongoing support, and monitoring account health to prevent churn. The hire w…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Graphite logo

    GraphiteRemote • Feb 24, 2026

    This mid-level Technical Support Engineer role involves first-line support by triaging and resolving customer tickets via Slack, email, and in-app feedback. Day-to-day responsibilities include technical debugging using t…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.