Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
- View job
Bask Health • Worldwide • Jan 14, 2026
This senior-level Customer Success Account Manager role involves building strong relationships with Bask's customers, owning the full customer lifecycle including onboarding, value realization, engagement strategies, exp…
Global hiringModerate trust · 48 - View job
Head of Global Technical Support
Verified via ATSSnowflake • Remote • Jan 13, 2026
This is a senior executive role leading global technical support operations for Snowflake, focusing on AI-driven automation and strategy. Day-to-day responsibilities include managing a 24/7 global team, implementing AI s…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Strategic Customer Success Manager
Verified via ATSContentful • New York City, New York, United States • Jan 13, 2026
The Strategic Customer Success Manager at Contentful is a senior role focused on managing post-sale relationships with multinational enterprise customers. Daily responsibilities include developing strategic success plans…
Actively hiringPopular companyModerate trust · 62 - View job
Strategic Customer Success Manager
Verified via ATSContentful • Denver, Colorado, United States • Jan 13, 2026
As a Strategic Customer Success Manager at Contentful, you'll serve as the primary post-sale relationship owner for enterprise customers, focusing on maximizing their ROI and driving measurable outcomes. This senior-leve…
Actively hiringPopular companyModerate trust · 62 - View job
Strategic Customer Success Manager
Verified via ATSContentful • San Francisco, California, United States • Jan 13, 2026
As a Strategic Customer Success Manager, you will manage post-sale relationships for multinational enterprise accounts, focusing on driving customer value, adoption, and expansion. You will develop strategic success plan…
Actively hiringPopular companyModerate trust · 62 - View job
VP, Customer Success
Verified via ATSCloudZero • Remote • Jan 13, 2026
This is a senior executive role as VP of Customer Success, responsible for building and leading a globally dispersed team to drive adoption, retention, and expansion for CloudZero's SaaS platform. Day-to-day tasks includ…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Staff Designated Support Engineer
Verified via ATSSnowflake • Remote • Jan 13, 2026
The Staff Designated Support Engineer is a senior-level role acting as a trusted technical partner for Priority Support customers at Snowflake. Day-to-day, you will manage service delivery issues, drive case progression,…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer
Verified via ATSMapbox • Remote • Jan 13, 2026
As a Technical Support Engineer at Mapbox, you will handle complex customer inquiries by breaking them down into manageable solutions within the Mapbox stack, providing excellent customer service through email support, a…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager, SMB
Verified via ATSG2 • Remote • Jan 13, 2026
This is a mid-level Customer Success Manager role focused on SMB customers, requiring 3-5 years of SaaS experience. The role involves driving adoption and retention of G2's Buyer Intent solutions through high-touch, cons…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Service - Team Lead
Verified via ATSShift • Remote • Jan 13, 2026
This senior team lead role involves overseeing a small team of Customer Service Officers, providing coaching, guidance, and support to ensure exceptional customer service and operational efficiency. Day-to-day responsibi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Developer Support Engineer
Verified via ATSSocure • Remote • Jan 13, 2026
This senior-level role involves leading technical onboarding and API/SDK integrations for Socure's identity verification platform, working directly with customer engineering teams. Day-to-day responsibilities include tro…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Head of Customer Success
Verified via ATSFloat • Remote • Jan 12, 2026
The Director of Customer Success at Float is a senior leadership role focused on enhancing customer onboarding processes, driving revenue growth through existing accounts, and developing the post-sales organization. This…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobTechnical Support Agent - Latam
Verified via ATSCanals • Remote • Jan 12, 2026
This is a junior to mid-level Technical Support Agent role at a remote SaaS startup, where you'll provide fast technical support to distributors using Canals' AI platform. Day-to-day responsibilities include troubleshoot…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Technical Support Agent - Brazil
Verified via ATSCanals • Remote • Jan 12, 2026
This is a mid-level Technical Support Agent role at Canals, a remote startup in the AI-driven industrial supply chain space. Day-to-day, you'll troubleshoot technical issues via live chat and email, maintain a 1-minute a…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer
Verified via ATSAirOps • Remote • Jan 12, 2026
This mid-level Technical Customer Success Engineer role involves proactively maintaining and optimizing AI workflows for high-value enterprise customers, including auditing and migrating workflows to latest models, while…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Enterprise Customer Success Manager (German Speaking)
Verified via ATSHawk-Eye Innovations Ltd • Remote • Jan 12, 2026
As an Enterprise Customer Success Manager, you will be responsible for managing and growing relationships with enterprise clients in the banking and fraud detection sectors. This senior role involves developing strategic…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Enterprise Customer Success Manager
Verified via ATSHawk-Eye Innovations Ltd • Remote • Jan 12, 2026
This senior-level Enterprise Customer Success Manager role involves managing and growing relationships with enterprise clients in the banking and financial crime sectors, focusing on customer satisfaction, product adopti…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Helpdesk Support Specialist (L1)
Verified via ATSPatrianna • Remote • Jan 12, 2026
This entry-level Helpdesk Support Specialist role serves as the first point of contact for technical requests, diagnosing and resolving hardware and software issues for a global team. Day-to-day responsibilities include…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.