Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
41 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
33 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
31 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
29 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
28 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
18 open roles in Customer Support
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Snowflake • Remote • Oct 27, 2025
As a Senior Cloud Support Engineer, you will provide technical support to commercial and public sector customers, addressing complex issues related to the Snowflake platform. You will be part of a collaborative support t…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Director, Support
Verified via ATSDocker, Inc • Remote • Oct 27, 2025
As Senior Director, Support, you will lead Docker's global Support organization, setting strategy and managing operations across a team of 30-80 people. You'll drive key performance metrics, oversee incident management,…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager, Public Sector
Verified via ATSVanta • Remote • Oct 24, 2025
As a Customer Success Manager for the Public Sector at Vanta, you will manage high-value accounts, acting as a trusted advisor to ensure customer satisfaction and drive growth. Your role will involve cross-functional col…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
IT Helpdesk/Support
Verified via ATSDailyPay Inc • Remote • Oct 24, 2025
In this IT Helpdesk role, you will provide frontline support for DailyPay's IT infrastructure, assisting with access requests, troubleshooting hardware and software issues, and managing user accounts. This position is su…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Associate Technical Support Engineer
Verified via ATSConfluent • Remote • Oct 24, 2025
As an Associate Technical Support Engineer at Confluent, you will engage directly with customers to troubleshoot and resolve issues related to real-time data streaming platforms. This entry-level role involves collaborat…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Success Associate
Verified via ATSBeam • Remote • Oct 24, 2025
As a Customer Success Associate at Beam, you will work directly with customers to drive success and growth, handling onboarding, relationship management, and platform adoption. This mid-level role involves troubleshootin…
Remote-first cultureModerate trust · 66- View job
Product Support Engineer
Verified via ATSSemperis • Remote • Oct 23, 2025
As a Product Support Engineer at Semperis, you will troubleshoot technical issues and provide customer support for security and identity products, working closely with the Technical Delivery team. This mid-level role inv…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Operations Specialist (Riga)
Verified via ATSLevelpath • Remote • Oct 23, 2025
The Customer Support Operations Specialist will focus on enhancing customer experience by managing support tickets, providing user guidance, and generating product documentation. This mid-level role is part of a dedicate…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Super Intelligence Support Account Lead
Verified via ATSLambda • Remote • Oct 23, 2025
This senior-level role serves as the primary support contact for Lambda's largest strategic customers, ensuring world-class support delivery by solving issues, escalating effectively, and advocating for customer needs. T…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Bettermile • Remote • Oct 23, 2025
This junior role involves maintaining and improving Confluence documentation structures, creating and updating knowledge articles, and supporting the education and support teams with learning materials and operational ta…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Snowflake • Remote • Oct 23, 2025
As a Senior Cloud Support Engineer at Snowflake, you will provide expert technical guidance and solutions to customers using the Snowflake Data Warehouse. Your role involves resolving complex issues, documenting solution…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Director, Global Technical Support
Verified via ATSContrast Security • Remote • Oct 22, 2025
This is a senior leadership role where you will lead and modernize a global technical support team, focusing on integrating AI-driven tools and automation to enhance customer experience. Day-to-day responsibilities inclu…
Remote-first cultureActively hiringModerate trust · 68 - View job
U.S. Customer Support
Verified via ATSPolymarket • Remote • Oct 22, 2025
This is a senior-level customer support lead role at Polymarket, focusing on managing user inquiries across live chat, email, and Discord in a fast-paced, 24/7 environment. The hire will build processes and tools to enha…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobTechnical Customer Success Manager
Verified via ATSiVerify • Remote • Oct 22, 2025
As the first Customer Success hire, this senior role involves leading technical onboarding projects, driving product adoption, and managing renewals and growth for cybersecurity clients. You will serve as a trusted advis…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Confluent • Remote • Oct 22, 2025
The Federal Customer Success Technical Architect at Confluent acts as a trusted technical advisor, ensuring customer success and retention by providing technical guidance on the Confluent product suite. This senior role…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Support Engineer - Level 3
Verified via ATSNETGEAR • Remote • Oct 22, 2025
The L3 Technical Support Engineer at NETGEAR will provide advanced troubleshooting and support for complex networking and AV-over-IP issues, acting as a key escalation point between lower-tier support and engineering tea…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager
Verified via ATSVantage • Remote • Oct 21, 2025
As a Customer Success Manager at Vantage, you will provide initial training to customers on the FinOps platform, serve as the main point of contact via email, Slack, and Zoom, and represent customer feedback and feature…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Financial Support Specialist: 8AM - 5PM Pacific Time Zone
Verified via ATSExpressable • Remote • Oct 21, 2025
The Financial Support Specialist is responsible for addressing patient inquiries related to billing and insurance, processing payments, and resolving claims issues. This role is mid-level and involves collaborating with…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Support Engineer (EMEA)
Verified via ATSn8n • Remote • Oct 21, 2025
As a Support Engineer at n8n, you will manage escalations from Product Support, providing advanced technical assistance to Enterprise Standard customers. This mid-level role involves collaborating with engineering teams…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.