Customer Support Internship
Role Overview
This is a junior-level Customer Support Internship role at Mapon, an IoT company specializing in fleet management and asset tracking. Day-to-day responsibilities include proofreading AI-translated Help Center content for technical accuracy, assisting with software platform localization and translation maintenance, and supporting various localization-related tasks. The intern will work closely with an international team, gaining hands-on experience in tech support and internal processes within a fast-paced tech environment.
Perks & Benefits
This role offers a remote-friendly work culture with a flexible schedule, allowing for worldwide location flexibility. Benefits include paid lunch and office snacks, a recommendation letter after successful completion, and real-world experience in a fast-growing international IoT company. The intern will gain insight from experienced professionals in international markets, fostering career growth in tech support and localization.
Full Job Description
Headquarters: R+ga, LV
Location: Riga or Remote | Duration: Minimum 3 months | Type: Unpaid Join one of Northern Europe s leading IoT companies! Mapon develops advanced fleet management and asset tracking solutions, serving over 30,000 clients globally. With 200+ professionals across 7 countries, we re shaping the future of transportation technology. Now, we re looking for a Customer Support Intern to join our dynamic team and gain hands-on experience in tech support, localization, and internal process management. You're curious about: Transportation, logistics, or the automotive industryTelecommunications, engineering, or programmingHelping people and solving technical problems Fluency in English (a must)Fluency in at least one of the following: Finnish, Danish, Swedish, Lithuanian, Estonian, FrenchHigh PC literacy ability to navigate various software tools (Google Suite, AI tools, etc.)Tech-savvy mindset understanding technical documentation and systemsStrong teamwork and communication skills Learn about Mapon s products, services, and internal processesProofread AI-translated Help Center content and validate technical accuracyAssist in software platform localization and translation maintenanceSupport the team with various localization-related tasks You ll workclosely with experienced professionals from international markets and gain insight into a fast-paced tech environment. Real-world experience in a fast-growing international IoT company Paid lunch and office snacks Flexible schedule and remote-friendly work culture Recommendation letter after successful completion Let s build the future of fleet management together. Ready to take the first step? Apply now! *We provide detailed feedback on interview performance and/or the technical task only to candidates who have reached the final stage of the selection process. Mapon (reg.nr. 40003800531)
To apply: https://weworkremotely.com/remote-jobs/mapon-customer-support-internship
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