Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
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Float • Worldwide • Jan 22, 2026
The Customer Success Manager, Digital will focus on enhancing customer retention for SMB clients, managing a portfolio of over 3,500 accounts. This mid-level role involves developing engagement strategies, leading scaled…
Global hiringActively hiringPopular companyModerate trust · 52 - View job
Customer Support Agent Remote (Ukraine-based)
Verified via ATSPreply • Remote • Jan 22, 2026
This is a mid-level Customer Support Agent role where you will handle written communication via chats, emails, and social media to answer customer questions and resolve issues. You will work in a dynamic, fast-paced team…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Specialist
Verified via ATSAirOps • Remote • Jan 22, 2026
This mid-level Customer Support Specialist role involves frontline problem-solving via Intercom, where you'll manage customer inquiries, troubleshoot technical issues, and identify recurring patterns to improve documenta…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Team Lead
Verified via ATSPoint One Navigation • Remote • Jan 21, 2026
This senior-level Technical Support Team Lead role involves hands-on management of customer support tickets and designing scalable support systems. As a player-coach, you will handle complex technical cases while buildin…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Specialist
Verified via ATSWheel • Remote • Jan 21, 2026
As a Customer Support Specialist at Wheel, you will handle second-level support tickets and provide technical troubleshooting for clients, patients, and pharmacies. This mid-level role requires strong communication skill…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobClient Support Specialist
Verified via ATSAtticus • Remote • Jan 21, 2026
As a Client Support Specialist, you will handle daily client inquiries via text, email, and phone, providing clarity and guidance on legal processes while building trust. This mid-level role involves mastering internal t…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Customer Success Manager (North America)
Verified via ATSGoodstack • Remote • Jan 21, 2026
As a Strategic Account Manager at Goodstack, you will manage and grow relationships with large enterprise clients in North America, focusing on renewals, expansion opportunities, and demonstrating measurable value. This…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Sr. Customer Success Manager
Verified via ATSTwilio • Remote • Jan 21, 2026
This senior-level role involves managing enterprise customer relationships as a central touchpoint, driving product adoption and value realization for the Segment platform. The Customer Success Manager develops strategic…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote - View job
Advanced Support Engineer I
Verified via ATSDelinea • Remote • Jan 21, 2026
The Advanced Support Engineer I at Delinea will serve as the primary contact for escalated customer cases, utilizing technical expertise to diagnose and resolve complex issues related to Delinea's software products. This…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Enterprise Customer Success Manager (Remote - PT/MT)
Verified via ATSPermitFlow • Remote • Jan 21, 2026
As a senior-level Founding Enterprise Customer Success Manager, you will own high-value B2B enterprise accounts, driving onboarding, retention, renewals, and expansion. You'll build strategic partnerships with senior sta…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Merchant Support Specialist
Verified via ATSTeya • Remote • Jan 21, 2026
As a Merchant Support Specialist, you will provide high-quality support to merchants, addressing their needs and challenges directly. This role involves managing merchant relationships, ensuring effective communication,…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager - Boston (Portuguese-speaking)
Verified via ATSDatadog • Boston, Massachusetts, USA • Jan 21, 2026
As a Customer Success Manager at Datadog, you will focus on building strong relationships with existing customers, ensuring they effectively leverage the Datadog solution. This mid-level role involves onboarding, upselli…
Actively hiringPopular companyModerate trust · 62 - View job
Enterprise Customer Success Manager - Denver
Verified via ATSDatadog • Denver, Colorado, USA • Jan 21, 2026
This is a mid-to-senior Enterprise Customer Success Manager role at Datadog, focusing on building strong relationships with large strategic customers to drive product adoption and ensure positive experiences. Day-to-day…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Associate - Boston (Spanish-speaking)
Verified via ATSDatadog • Boston, Massachusetts, USA • Jan 21, 2026
As a Customer Success Associate at Datadog, you will manage strategic relationships with customers, driving product adoption and retention. This junior to mid-level role involves identifying customer needs, providing tec…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Associate - Boston (Portuguese-speaking)
Verified via ATSDatadog • Boston, Massachusetts, USA • Jan 21, 2026
This is a junior to mid-level Customer Success Associate role at Datadog, focusing on managing a high volume of customer accounts to drive product adoption, retention, and growth. Day-to-day responsibilities include iden…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager
Verified via ATSDatadog • Singapore, Singapore • Jan 21, 2026
As a Customer Success Manager at Datadog, you will manage relationships with existing customers, focusing on onboarding, upselling, and cross-selling opportunities. This mid-senior level role involves collaborating with…
Actively hiringPopular companyModerate trust · 62 - View job
SkySlope • Remote • Jan 21, 2026
As a Customer Support Technician at SkySlope, you will be responsible for providing exceptional support to real estate professionals by resolving technical issues and responding to customer inquiries via email, live chat…
Remote-first cultureModerate trust · 51
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.