Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Prompt Health logo

    Prompt HealthRemote • Oct 10, 2025

    This is a junior to mid-level role serving as an executive assistant to the CS Vice President and providing operational support to the Customer Success team in a B2B SaaS healthcare company. Day-to-day responsibilities i…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Wheel logo

    WheelRemote • Oct 10, 2025

    The Vice President of Customer Success is a senior leadership role responsible for managing enterprise accounts, leading client success teams, and driving client retention and growth strategies. This position involves ov…

    Remote-first cultureActively hiringModerate trust · 68
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  • Jocelyn Kelly Reid LLC logo

    Jocelyn Kelly Reid LLCWorldwide • Oct 10, 2025

    The Business Operations & Marketing Support Partner at Jocelyn Kelly Reid LLC will manage day-to-day operations, customer support, and assist in optimizing business processes. This role is ideal for a detail-oriented, te…

    Global hiringModerate trust · 53
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  • Lambda logo

    HPC Support Engineer

    Verified via ATS

    LambdaRemote • Oct 9, 2025

    This senior-level HPC Support Engineer role involves providing 24/7 technical support to customers, troubleshooting complex software and hardware issues in HPC and cloud environments, and collaborating with engineering t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Rehire logo

    RehireRemote • Oct 8, 2025

    This senior-level Key Account Manager role involves managing strategic client portfolios to ensure retention, expansion, and satisfaction through upsell and cross-sell initiatives. The hire will lead quarterly business r…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    DeelRemote • Oct 8, 2025

    As a Staff Product Manager for the Support Hub at Deel, you will lead cross-functional teams to address customer pain points and enhance internal operational tools. This senior-level role involves strategic product devel…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Suite Studios logo

    Technical Support Lead

    Verified via ATS

    Suite StudiosRemote • Oct 7, 2025

    As a Technical Support Lead at Suite Studios, you will partner with Product, Engineering, and Customer Success teams to address recurring issues and support major feature releases. This senior role involves mentoring the…

    Remote-first cultureActively hiringModerate trust · 68
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  • Lambda logo

    Head of Support

    Verified via ATS

    LambdaRemote • Oct 7, 2025

    This senior leadership role involves leading and scaling a global customer support organization at Lambda, focusing on both Core and SuperIntelligence Support. The Head of Support is responsible for managing incident esc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • PHIL, Inc. logo

    PHIL, Inc.Remote • Oct 7, 2025

    The Operations Manager at PHIL, Inc. will oversee the daily operations of the pharmacy, managing a team of pharmacists and technicians to ensure efficient and compliant medication processes. This senior role requires str…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    SnowflakeRemote • Oct 7, 2025

    The Designated Support Engineer at Snowflake is a senior-level role focused on providing technical guidance and support to designated enterprise customers. Day-to-day responsibilities include managing multiple accounts,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    SnowflakeRemote • Oct 7, 2025

    The Designated Support Engineer at Snowflake plays a crucial role in providing exceptional technical support to designated customers, delivering expert guidance on the Snowflake AI Data Cloud. This senior-level position…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Commure logo

    CommureRemote • Oct 7, 2025

    This junior-level Customer Support Specialist role involves troubleshooting and escalating technical issues for revenue cycle management (RCM) in healthcare, requiring clear communication and adherence to SOPs and SLAs.…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Community Phone logo

    Community PhoneWorldwide • Oct 7, 2025

    As a Customer Support Representative at Community Phone, you will be responsible for addressing customer concerns, identifying trends, and providing solutions to enhance user satisfaction. This role is ideal for someone…

    Global hiringModerate trust · 55
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  • Sailor Health logo

    Sailor HealthRemote • Oct 7, 2025

    The Care Coordinator (Patient Support) at Sailor Health will provide post-intake support to patients, acting as their primary contact for scheduling, billing inquiries, and troubleshooting. This is a full-time remote rol…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Perplexity logo

    PerplexityRemote • Oct 6, 2025

    The Enterprise Customer Success Manager will be responsible for executing onboarding and adoption strategies for key enterprise clients. This senior role involves driving engagement, retention, and growth while collabora…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Oct 6, 2025

    As a Customer Success Manager at Vanta, you will guide customers through onboarding, implementation, and product adoption, focusing on their long-term success and retention. This mid-level role requires collaboration wit…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Panoptyc logo

    PanoptycRemote • Oct 3, 2025

    This mid-level Hardware Support Engineer role involves managing and troubleshooting a distributed fleet of IoT devices like cameras and POS relays, performing remote firmware updates, and coordinating with field technici…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Zip logo

    Customer Success Manager

    Verified via ATS

    ZipRemote • Oct 2, 2025

    This is a senior-level Customer Success Manager role, equivalent to a technical account manager, where you will manage a portfolio of commercial customers across various industries. Day-to-day, you will define customer b…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Panoptyc logo

    PanoptycRemote • Oct 2, 2025

    The Hardware Support Engineer at Panoptyc is responsible for managing and troubleshooting a large fleet of security devices, ensuring their reliable operation and supporting new installations. This mid-level role involve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Confluent logo

    ConfluentRemote • Oct 2, 2025

    The Customer Success Manager at Confluent will oversee the success of Enterprise customers, ensuring they maximize the value of the Confluent platform. This mid to senior-level role involves strategic account management,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.