Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Livestorm logo

    LivestormEurope • Nov 24, 2025

    As a Junior Customer Success Manager, you will manage a portfolio of Enterprise customers, focusing on onboarding, retention, and revenue growth through scalable processes. You will serve as the primary contact, build tr…

    Actively hiringModerate trust · 50
    Europefull_time
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  • Ledger logo

    LedgerRemote • Nov 24, 2025

    This mid-level Customer Support Agent role involves providing technical support for Ledger's hardware and software products, handling customer inquiries via service tickets, and ensuring satisfaction through clear commun…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SoSafe logo

    SoSafeRemote • Nov 24, 2025

    The Customer Success Manager at SoSafe GmbH will focus on building and maintaining long-term relationships with clients, ensuring their success with the SoSafe product suite. This mid-level role involves consulting clien…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Datadog logo

    Customer Success Manager

    Verified via ATS

    DatadogSydney, Australia • Nov 24, 2025

    As a Customer Success Manager, you will proactively drive product adoption and build strong relationships with existing customers through onboarding, up-selling, and cross-selling. This senior role involves partnering wi…

    Actively hiringPopular companyModerate trust · 62
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  • Eestimatepro logo

    EestimateproAnywhere • Nov 24, 2025

    This role involves providing remote administrative and customer service support, including booking travel arrangements, managing appointments, drafting emails, and handling expenses. As a junior-level assistant, you will…

    Moderate trust · 53
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  • Nightfall AI logo

    Head of Customer Success

    Verified via ATS

    Nightfall AIRemote • Nov 23, 2025

    As Head of Customer Success, you will lead and scale the Customer Success team, defining strategy and processes to maximize customer satisfaction and retention. This senior role involves hands-on management, proactive ac…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Magic Eden logo

    VIP Manager - iGaming

    Verified via ATS

    Magic EdenRemote • Nov 21, 2025

    The VIP Manager at Magic Eden will focus on developing and managing long-term relationships with high-value players in the iGaming sector. This senior role requires collaboration with various teams to enhance the VIP exp…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Resend logo

    ResendRemote • Nov 21, 2025

    As a Customer Success Engineer at Resend, you will be the first point of contact for customer requests, helping to debug issues and advocate for user needs. This mid-level role involves collaborating with a growing team…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Crusoe logo

    CrusoeRemote • Nov 21, 2025

    This senior-level role involves managing customer relationships and providing technical guidance for cloud-based AI and ML solutions, including Kubernetes. Day-to-day responsibilities include acting as a liaison between…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Benepass logo

    BenepassRemote • Nov 21, 2025

    As a Customer Success Manager at Benepass, you will manage a portfolio of SMB and emerging tech clients, guiding them through the customer lifecycle from onboarding to ongoing success. This mid-level role requires strong…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Fieldguide logo

    FieldguideRemote • Nov 21, 2025

    As a Technical Support Engineer, you will take end-to-end ownership of customer support cases, diagnosing and resolving technical issues using tools like session replay and API clients. This mid-level role involves colla…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Benepass logo

    BenepassRemote • Nov 21, 2025

    This mid-level Customer Success Manager role involves managing a portfolio of midmarket clients through their lifecycle, from onboarding to ongoing success planning. The hire will drive platform adoption, identify growth…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Fieldguide logo

    FieldguideRemote • Nov 21, 2025

    As a Customer Support Representative II at Fieldguide, you will handle advanced technical support, lead customer onboarding, and assist with configuration tasks to ensure clients maximize platform value. This mid-level r…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Gigmo Solutions logo

    Gigmo SolutionsIndia • Nov 21, 2025

    As a Technical Support Engineer, you will provide technical solutions and troubleshooting for Autodesk Revit, Navisworks, and BIM360 applications. This mid-level role requires you to manage support requests, ensure custo…

    Moderate trust · 53
    Indiafull_time
    View job
  • One Identity logo

    One IdentityHungary • Nov 21, 2025

    As a Customer Success Manager, you will proactively manage a portfolio of accounts to drive customer satisfaction, retention, and value realization by establishing relationships with key stakeholders, monitoring customer…

    Moderate trust · 53
    Hungaryfull_time
    View job
  • Patrique Mercier Recruitment By Nellie logo

    Patrique Mercier Recruitment By NellieGermany, Greece, Austria, Luxembourg • Nov 21, 2025

    This junior to mid-level customer service role involves providing daily support to German-speaking users via phone, email, and chat for a social media platform, handling inquiries, troubleshooting, and complaints. As par…

    Moderate trust · 53
    Germany, Greece, Austria, Luxembourgfull_time
    View job
  • Vector logo

    VectorUSA • Nov 21, 2025

    As a Customer Support Representative at Vector, you will take end-to-end ownership of customer issues, including diagnosis, troubleshooting, and communication of solutions. This mid-level role involves using support tick…

    Moderate trust · 53
    USAfull_time
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  • Moon Magic Jewelry logo

    Moon Magic JewelryUkraine • Nov 21, 2025

    This role involves providing customer support through live chat and social media platforms like Instagram and Facebook, handling inquiries about orders, products, and general assistance. As a virtual assistant, it is lik…

    Moderate trust · 53
    Ukrainefreelance
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  • AMBOSS logo

    AMBOSSRemote • Nov 21, 2025

    As a Junior Customer Success Manager at AMBOSS, you will support medical schools and clinics globally in maximizing the value of AMBOSS. Your responsibilities include onboarding new customers, addressing technical issues…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Perplexity logo

    PerplexityRemote • Nov 21, 2025

    The Customer Support and Success Associate for APAC will be responsible for managing customer inquiries and technical issues, collaborating with cross-functional teams to ensure effective support operations. This mid-lev…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.