Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
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Scaled Customer Success Manager (m/w/d) – Elternzeitvertretung, befristet auf 1 Jahr
Verified via ATSSoSafe GmbH • Remote • Feb 23, 2026
This is a mid-level Customer Success Manager role focused on developing and implementing scalable engagement models for SMB and low-touch customers. Day-to-day, you'll manage a portfolio of 500-1,000 accounts, create 1:m…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
DevOps Engineer - Support
Verified via ATSSigNoz • Remote • Feb 23, 2026
This is a senior-level DevOps Engineer role focused on customer engineering, involving direct interaction with platform teams and SREs to solve complex technical problems in observability. Day-to-day responsibilities inc…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
GoodTime • Remote • Feb 21, 2026
The Customer Success Manager at GoodTime will primarily engage with Small Business and Mid-Market customers to enhance their recruiting operations. This mid-level role involves developing success plans, facilitating prod…
Remote-first cultureModerate trust · 56 - View job
Product Support Specialist - EMEA
Verified via ATSAshby • Remote • Feb 20, 2026
This is a mid-level Product Support Specialist role at Ashby, working remotely in the EMEA region to provide B2B support to customers across Europe and Asia. The role involves handling complex technical tickets, troubles…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Support Engineering Manager - Americas
Verified via ATSAshby • Remote • Feb 20, 2026
This is a senior-level Support Engineering Manager role overseeing a team of highly skilled Support Engineers at Ashby, a B2B SaaS company. Day-to-day responsibilities include managing technical escalations, developing s…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Service Representative (Phone Support)
Verified via ATSAgent Careers • Remote • Feb 20, 2026
As a Customer Service Representative, you will manage inbound phone calls and provide essential administrative support to the US operations team. This is a junior to mid-level role where you will be the first point of co…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
IT Operations Engineer, Corporate Engineering
Verified via ATSVanta • Remote • Feb 20, 2026
As an IT Operations Engineer at Vanta, you will provide high-quality IT support to employees, managing onboarding and offboarding logistics, and maintaining in-office technology. This mid-level position involves collabor…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Agency Support Specialist
Verified via ATSLeavitt Group • Remote • Feb 20, 2026
This junior-level administrative role serves as the first point of contact, managing front desk communications, mail coordination, and providing marketing support within the Agency Management System (AMS). The hire will…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobAI Support Engineer
Verified via ATSGAMMA • Remote • Feb 20, 2026
As an AI Support Engineer at Gamma, you will own and optimize AI-powered support systems, training the Fin AI agent in Intercom, managing the Help Center, and designing automated workflows. This mid-level role involves c…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Customer Service Representative
Verified via ATSAgent Careers • Remote • Feb 20, 2026
The Customer Service Representative (CSR) will be the primary point of contact for guests and property stakeholders during afternoon and evening hours. This mid-level role involves managing guest inquiries, coordinating…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Billing Support Specialist (EMEA)
Verified via ATSSupabase • Remote • Feb 20, 2026
This mid-level role involves providing billing support to technical customers by handling inquiries, debugging issues like failed payments, and triaging cases. The specialist works cross-functionally with the Billing Eng…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Associate Technical Support Engineer
Verified via ATSConfluent • Remote • Feb 20, 2026
This mid-level Technical Solutions Engineer role involves providing software support and operations expertise to customers, resolving issues with Confluent deployments, and building strong customer relationships. The eng…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Product Support Specialist - Australia
Verified via ATSAshby • Remote • Feb 20, 2026
As a Product Support Specialist at Ashby, you will work closely with customers in the APAC region, particularly in Australia, to address complex product inquiries and support needs. This role involves troubleshooting int…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Product Support Specialist - APAC
Verified via ATSAshby • Remote • Feb 20, 2026
This mid-level Product Support Specialist role involves providing B2B technical support to customers in Europe and Asia, handling complex integration troubleshooting and detailed workflow instructions. The specialist wor…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Support Associate
Verified via ATSLawhive • Remote • Feb 20, 2026
This is a mid-level Customer Support Associate role as a founding member of the US Customer Operations team at Lawhive, focusing on building foundational support processes. Day-to-day responsibilities include delivering…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Manager, Customer Success | EMEA
Verified via ATSDeel • Remote • Feb 20, 2026
This is a senior-level manager role leading a team of Customer Success Managers in the EMEA region for a B2B SaaS company. Day-to-day responsibilities include recruiting, hiring, training, and coaching team members to dr…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
SERA Solution • Worldwide • Feb 20, 2026
The Remote Customer Service Specialist at SERA Solution will be responsible for managing customer inquiries related to shipping and logistics. This mid-level role involves coordinating with various teams to ensure accura…
Global hiringModerate trust · 48 - View job
Product Support Specialist - Americas
Verified via ATSAshby • Remote • Feb 20, 2026
As a Product Support Specialist at Ashby, you will engage directly with customers to troubleshoot complex integration issues and provide detailed workflow instructions. This mid-level role is part of a dedicated support…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Representative
Verified via ATSPeek • Remote • Feb 20, 2026
This mid-level Technical Support Representative role involves resolving customer inquiries via phone, email, and helpdesk, focusing on troubleshooting and teaching PeekPro software to partners. The associate works collab…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Business Operations Support Manager
Verified via ATSUpwork • Toronto, Ontario, Canada • Feb 20, 2026
This senior-level role involves driving operational excellence and supporting cross-functional initiatives to optimize workflows and solve complex challenges at Upwork. The manager partners with multiple departments, lev…
Actively hiringPopular companyModerate trust · 62
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.