Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
41 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
33 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
32 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
29 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
28 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
18 open roles in Customer Support
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Manager, Technical Support
Verified via ATSCloudZero • Remote • Nov 21, 2025
As the Manager of Technical Support at CloudZero, you will lead a small team of support engineers while also tackling escalated technical issues directly. This senior-level role focuses on establishing a high-performing…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
IxDF - Interaction Design Foundation • Worldwide • Nov 21, 2025
The Admin and Support Specialist at IxDF will engage daily with members and prospective learners through email, chat, and social media, ensuring a seamless user experience. This mid-level role requires collaboration acro…
Global hiringModerate trust · 53 - View job
Customer Success Lead US - Wexler
Verified via ATSPear VC • Remote • Nov 21, 2025
This is a senior-level Customer Success Lead role where you will be the founding US hire, responsible for building Wexler's market presence from scratch. Day-to-day, you will manage the full client lifecycle for elite la…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager - High Touch (EMEA)
Verified via ATSn8n • Remote • Nov 21, 2025
As a Customer Success Manager, you will manage a book of strategic EMEA customers, focusing on onboarding, adoption, and retention through activities like kick-off calls, QBRs, and renewals. You will build and optimize p…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobStaff Technical Support Engineer
Verified via ATSKong Inc. • Remote • Nov 21, 2025
This senior-level role involves working as a Technical Support Engineer to assist Kong customers in resolving complex technical issues in production and pre-production environments. Day-to-day responsibilities include le…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Customer Success Manager
Verified via ATSLimble CMMS • Remote • Nov 20, 2025
This mid-level Customer Success Manager role involves leading customer onboarding, driving product adoption, and providing strategic guidance to B2B clients using Limble CMMS. The CSM collaborates with sales and account…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Support Representative
Verified via ATSMURAL • Remote • Nov 20, 2025
As a Customer Support Representative, you will manage and respond to customer requests via email, chat, phone, and video, providing support and education to help customers achieve their goals. This mid-level role involve…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Head of Customer Support
Verified via ATSOVERJET • Remote • Nov 20, 2025
The Head of Customer Support at Overjet will lead and scale a global technical support organization, overseeing a team of engineers to manage the complete support lifecycle for enterprise AI products. This senior role in…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Customer Success Manager I
Verified via ATSDemandbase • Remote • Nov 20, 2025
The Customer Success Manager is a senior role responsible for growing, supporting, and renewing customer adoption of Demandbase's AI platform. Day-to-day tasks include driving platform usage, onboarding new customers, re…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Solution Architect - Customer Success (USA)
Verified via ATSArticul8 AI • Remote • Nov 20, 2025
As a Senior Solution Architect, you will guide customers through their entire AI journey, from pre-sales solution design and technical discovery to hands-on implementation and optimization post-sale. This role involves l…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Solution Architect - Customer Success (Brazil)
Verified via ATSArticul8 AI • Remote • Nov 20, 2025
As a Senior Solution Architect, you will design scalable GenAI solutions using Articul8 products and third-party tools, working closely with clients to understand their technical and business needs. You will run pilot pr…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager - Low Touch (East Coast)
Verified via ATSn8n • Remote • Nov 20, 2025
As a Customer Success Manager, you will onboard new customers, nurture expansion opportunities, and proactively solve technical and commercial challenges to ensure long-term success. You will design scalable processes an…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, IT Support
Verified via ATSConfluent • Remote • Nov 20, 2025
The IT Support Manager is a senior-level role responsible for leading the IT support function in the US region, including managing the support ticket queue, assigning work, mentoring team members, and resolving complex t…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, Customer Success
Verified via ATSAtlan • Remote • Nov 20, 2025
As a Manager of Customer Success at Atlan, you will oversee a portfolio of 15-20 growth accounts in the U.S., focusing on driving customer adoption and long-term value from the platform. This senior role involves coachin…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Product Support Specialist
Verified via ATSVanta • Remote • Nov 20, 2025
As a Product Support Specialist at Vanta, you will be responsible for providing product support to customers through various channels, ensuring timely resolutions to their inquiries. This is a mid-level role within a col…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Vanta • USA • Nov 20, 2025
As the Director of Sales at Vanta, you will lead a team focused on high-velocity sales execution, driving new logo growth in the Growth Stage segment. This senior role involves coaching and developing sales managers and…
Actively hiringPopular companyModerate trust · 52USAfull_time - View job
Senior Customer Success Manager, Commercial
Verified via ATS1Password • Remote • Nov 20, 2025
The Senior Customer Success Manager at 1Password is responsible for guiding customers throughout their lifecycle, ensuring they realize the value of their investment in the company's products. This senior-level role invo…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Support Representative
Verified via ATSCertn • Remote • Nov 19, 2025
This entry-level Support Representative role involves assisting customers and clients via phone, email, and chat to complete background checks, including manual fulfillment and verification of sensitive information. The…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.