Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Whale Season logo

    Whale SeasonWorldwide • Oct 1, 2025

    As a Customer Support Specialist at Whale Season, you'll be the frontline of player experience in a dynamic crypto iGaming company. Your primary responsibilities include handling live chat and email support, troubleshoot…

    Global hiringModerate trust · 53
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  • Ashby logo

    AshbyRemote • Sep 30, 2025

    As a Product Support Specialist at Ashby, you will work closely with customers in the APAC region, particularly in Australia, to address complex product inquiries and support needs. This role involves troubleshooting int…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Salt Cinema logo

    Salt CinemaWorldwide • Sep 30, 2025

    This mid-level role involves building no-code automation workflows and AI-powered systems using tools like Zapier and Go High Level, while also performing light full-stack development with JavaScript and Node.js. The spe…

    Global hiringModerate trust · 58
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  • Vanta logo

    VantaRemote • Sep 29, 2025

    As a Customer Success Manager for Enterprise at Vanta, you will lead post-sales activities for enterprise clients, ensuring their successful onboarding, implementation, and product adoption. This senior role involves man…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    SnowflakeRemote • Sep 29, 2025

    As a Staff Cloud Support Engineer at Snowflake, you will provide expert technical guidance to customers using the Snowflake AI Data Cloud. You will be responsible for driving solutions to complex issues, handling escalat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Masabi logo

    MasabiRemote • Sep 26, 2025

    As a Technical Customer Success Manager, you will manage day-to-day operations for client agencies, ensuring contract adherence and resolving complaints according to SLAs. You'll cultivate client relationships, drive sat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Confluent logo

    ConfluentRemote • Sep 26, 2025

    As a Customer Success Technical Architect at Confluent, you will act as a trusted technical advisor for enterprise customers, focusing on their success and expansion with the Confluent product suite. This senior-level ro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • MeridianLink logo

    Customer Success Manager

    Verified via ATS

    MeridianLinkRemote • Sep 25, 2025

    This mid-level Customer Success Manager role involves managing customer accounts, resolving escalations, and building strong relationships to ensure customer satisfaction and drive sales growth. Day-to-day tasks include…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • PHIL, Inc. logo

    PHIL, Inc.Remote • Sep 25, 2025

    This is a mid-level Patient Support Tier 1 Specialist role where you'll handle phone, email, and SMS inquiries from patients about prescriptions and orders, providing status updates, pricing explanations, and technical s…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Sep 25, 2025

    As a DACH Customer Success Manager at Vanta, you will guide small to medium-sized business customers through their security and compliance journeys, ensuring they achieve their goals with Vanta's solutions. This mid-leve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Mapbox logo

    MapboxRemote • Sep 25, 2025

    As a Technical Support Engineer III, you will handle complex customer inquiries by breaking them down and finding solutions within the Mapbox stack, communicating responses clearly. You will analyze user feedback using t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Mapbox logo

    MapboxRemote • Sep 25, 2025

    As a Technical Support Engineer III at Mapbox, you will diagnose, debug, and resolve issues related to native Android or iOS applications, providing direct support to key enterprise customers. This senior-level role invo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Mapbox logo

    MapboxRemote • Sep 25, 2025

    As a Technical Support Engineer III, you will provide advanced technical support by diagnosing and resolving complex issues for key enterprise customers using the Mapbox platform. You will collaborate with engineering an…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Mapbox logo

    MapboxRemote • Sep 25, 2025

    As a Technical Support Engineer III, you will handle complex customer inquiries by breaking them down and finding solutions within the Mapbox stack, communicating responses clearly. You will analyze user feedback using t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Mapbox logo

    MapboxRemote • Sep 25, 2025

    As a Technical Support Engineer III at Mapbox, you will break down complex customer queries and provide solutions related to the Mapbox stack. This senior-level role involves managing technical support for key enterprise…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Deepgram logo

    DeepgramRemote • Sep 24, 2025

    As a Customer Success Engineer at Deepgram, you will engage directly with enterprise customers, providing technical expertise and guiding them in integrating voice AI solutions into their workflows. This is a senior-leve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Deepgram logo

    DeepgramRemote • Sep 24, 2025

    This senior-level Customer Success Engineer role involves acting as a technical expert and strategic advisor to enterprise customers, managing the full customer lifecycle from onboarding to expansion. The hire will condu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • NextPatient logo

    NextPatientRemote • Sep 24, 2025

    As a Customer Success Associate at NextPatient, you will work under Client Success Managers to support medical practices by configuring the product to meet their needs and ensure smooth day-to-day operations. This junior…

    Remote-first cultureModerate trust · 66
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  • Deel logo

    DeelRemote • Sep 23, 2025

    As a Customer Success Manager at Deel, you will onboard and nurture relationships with Deel IT customers, ensuring their success and satisfaction. This mid-level role involves guiding clients through tailored support and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Confluent logo

    ConfluentRemote • Sep 23, 2025

    As a Customer Success Technical Architect at Confluent, you will serve as a technical advisor, working closely with customers in the EMEA region to ensure successful implementation and utilization of the Confluent produc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.