Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Numeral logo

    Customer Success Lead

    Verified via ATS

    NumeralRemote • May 13, 2026

    The Customer Success Lead at Numeral will build and scale the Customer Success function from the ground up, focusing on customer onboarding, retention, and health. This senior leadership role requires a strategic yet han…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Numeral logo

    Customer Support Lead

    Verified via ATS

    NumeralRemote • May 13, 2026

    As Customer Support Lead at Numeral, you'll own and scale the support organization for a fast-growing AI-native tax platform. You'll manage a team of 20+ representatives, implement AI-driven automation and processes, and…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Horizon3.ai logo

    Horizon3.aiRemote • May 13, 2026

    The Partner Customer Success Manager at Horizon3.ai is a senior role focused on leading the post-sales experience for managed service partners. Daily responsibilities include serving as the primary contact for onboarding…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Top Hat logo

    Top HatRemote • May 13, 2026

    This is a junior-to-mid-level role on the support engineering team at Top Hat, blending technical support with automation. Day-to-day, you'll own the self-service ecosystem, prototype AI workflows, manage Salesforce auto…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • VidMob logo

    VidMobRemote • May 12, 2026

    As Director of Customer Success at VidMob, you will redesign and rebuild the client servicing model from scratch, creating scalable onboarding, adoption, and review processes for brand, creative, and media clients. You'l…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • ORCID logo

    ORCIDWorldwide • May 12, 2026

    This temporary, full-time role involves responding to user queries from researchers worldwide via Zendesk, handling up to ~500 tickets per week during busy periods. The specialist will report bugs to development, share u…

    Global hiringModerate trust · 48
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  • Vanilla logo

    VanillaRemote • May 12, 2026

    The Director of Customer Success leads and scales a team of CSMs across Pooled and Named segments, designing scalable operational frameworks and workflows. They build strategic relationships with key stakeholders, drive…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Vanta logo

    VantaRemote • May 12, 2026

    This senior-level Technical Support Engineer role involves resolving complex technical issues for customers through email, chat, and screen sharing, serving as the final escalation point within the support team. The engi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • PHIL, Inc. logo

    PHIL, Inc.Remote • May 12, 2026

    This mid-level contract role acts as a technical liaison between patients, prescribers, insurance payers, and pharmacies to resolve prescription barriers. Day-to-day tasks include researching order issues, managing prior…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Watershed logo

    WatershedRemote • May 12, 2026

    This senior-level Customer Success Operations role involves partnering with leadership to design scalable operational frameworks, systems, and processes for Customer Success, Advisory, and Support teams. Day-to-day respo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Stora logo

    Customer Success Manager

    Verified via ATS

    StoraRemote • May 12, 2026

    As a Customer Success Manager, you will onboard and support self storage operators in EU markets like France, Spain, Germany, or Italy, guiding them through setup, training, and ongoing assistance via email, chat, and vi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Breezy HR logo

    Breezy HRWorldwide • May 12, 2026

    As a Customer Success Agent at Breezy HR, you will handle customer inquiries, troubleshoot issues, and guide users through the platform, ensuring high satisfaction and retention. This mid-level role involves tracking sup…

    Global hiringModerate trust · 48
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  • Everfield logo

    Support Lead

    Verified via ATS

    EverfieldRemote • May 12, 2026

    As Support Lead at Everfield, you will drive a portfolio-wide Support programme, working directly with BU CEOs and Support Managers to assess, plan, and execute cost and efficiency improvements. You'll own the operating…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • SKELAR logo

    SKELARRemote • May 12, 2026

    This Customer Service Specialist role at SKELAR involves handling customer inquiries via chat and email, troubleshooting technical issues like login problems and file uploads, and providing billing support. The position…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • TTEC Digital logo

    TTEC DigitalHyderabad • May 12, 2026

    As a Tier II/III UC Support Engineer at TTEC Digital, you will serve as the primary point of contact for customer support requests, handling advanced troubleshooting of Unified Communications systems including Microsoft…

    Moderate trust · 48
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  • Mural Group logo

    Mural GroupRemote • May 12, 2026

    You will lead and coach a team of 8 Customer Success Managers across EMEA and APAC, driving adoption, value realization, and risk mitigation for mid-market and strategic customers. Day-to-day you'll set expectations, pro…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Emora Health logo

    Emora HealthAnywhere • May 12, 2026

    As an early member of the operations and support team, you will directly communicate with clients and families to manage onboarding, scheduling, and ongoing care, while partnering with therapists for care coordination. Y…

    Actively hiringPopular companyModerate trust · 52
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  • Wishpond Technologies logo

    Wishpond TechnologiesBrazil • May 12, 2026

    As a Customer Success Manager at SalesCloser.ai, you will manage a high-volume portfolio of SMB and mid-market accounts, driving engagement through scalable programs like email sequences, webinars, and in-app flows. You'…

    Moderate trust · 48
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  • Nooks logo

    NooksRemote • May 11, 2026

    As a Technical Support Manager at Nooks, you will lead a team of experienced support professionals to ensure customer satisfaction and operational excellence for the AI Sequencing product line. Your role involves managin…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Polymarket logo

    PolymarketRemote • May 11, 2026

    As an Advanced Support Specialist at Polymarket, you'll own relationships with high-value users, resolve disputes around market resolution and platform mechanics, and design the tiered support program. This mid-level ind…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.