Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Reality Defender logo

    Reality DefenderRemote • Feb 19, 2026

    This senior-level role involves leading the customer success strategy and team for a cybersecurity company, focusing on enterprise and government clients. Day-to-day responsibilities include building scalable processes f…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • MURAL logo

    MURALRemote • Feb 19, 2026

    This senior-level role involves managing a portfolio of 20 DACH-based enterprise customers, focusing on driving adoption, retention, and expansion through proactive relationship-building and strategic advisory. The CSM c…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • MURAL logo

    MURALRemote • Feb 19, 2026

    As a Senior Customer Success Manager at MURAL, you will manage a portfolio of 20 high-value enterprise accounts across Europe, focusing on driving adoption and retention. Your role involves building relationships with ex…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Everfield logo

    IT Support Technician

    Verified via ATS

    EverfieldRemote • Feb 19, 2026

    As an IT Support Technician at CIM Software, you will provide remote and occasional on-site IT support to SME customers, troubleshooting issues across Microsoft 365, Azure, networking, and endpoint security. This mid-lev…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • tem logo

    Customer Success Manager

    Verified via ATS

    temRemote • Feb 19, 2026

    This is a mid-to-senior Customer Success Manager role focused on building and improving relationships with generator customers in a fast-paced B2B environment. Day-to-day, you will act as the primary point of contact, id…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • SoSafe GmbH logo

    SoSafe GmbHRemote • Feb 19, 2026

    This mid-level Customer Success Manager role involves proactively partnering with Spanish and Italian customers to drive product adoption and strategic alignment, acting as a trusted advisor to bridge technology and secu…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Lawhive logo

    LawhiveRemote • Feb 19, 2026

    This is a junior-level Lawyer Support Associate role on a two-month fixed-term contract, working within the Lawyer Support Team to provide operational and administrative support to lawyers using the Lawhive platform. Day…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogBoston, Massachusetts, USA · New York, New York, USA • Feb 19, 2026

    This is a senior Enterprise Customer Success Manager role where you'll manage strategic relationships with Fortune 1000 companies, driving product adoption and ensuring customer satisfaction. You'll partner with sales an…

    Actively hiringPopular companyModerate trust · 62
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  • Datadog logo

    DatadogParis, France • Feb 19, 2026

    This is a senior-level Enterprise Customer Success Manager role at Datadog, focusing on building strong relationships with large strategic customers to drive product adoption and ensure positive experiences. The hire wil…

    Actively hiringPopular companyModerate trust · 62
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  • Adaptive Security logo

    Adaptive SecurityRemote • Feb 19, 2026

    This is a senior-level role as a Founding Senior Customer Success Manager, where you will build and define customer success processes from the ground up for the EMEA region. Day-to-day, you will own the full customer lif…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Coupa Software, Inc. logo

    Coupa Software, Inc.Los Angeles, California, United States • Feb 19, 2026

    This senior-level role involves driving adoption and growth of Coupa Pay solutions, including Virtual Cards and Digital Payments, by creating strategic plans and engaging with large customers. The Customer Success Manage…

    Moderate trust · 48
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  • ZipRecruiter logo

    ZipRecruiterAnywhere • Feb 19, 2026

    This is a mid to senior-level Enterprise Customer Success Manager role where you will manage a dedicated book of business, overseeing the post-sale customer experience from onboarding to revenue retention. You will analy…

    Moderate trust · 48
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  • Rimini Street logo

    Rimini StreetWorldwide • Feb 18, 2026

    This senior-level role involves providing remote-based support for mission-critical SAP applications, including researching, troubleshooting, and delivering fixes for complex issues across SAP modules like FI/CO, MM, and…

    Global hiringActively hiringModerate trust · 50
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  • ClassDojo logo

    ClassDojoRemote • Feb 18, 2026

    This mid-level role involves independently managing privacy and safety workflows, such as data subject requests and content reports, to ensure compliance with regulations like GDPR and CCPA. As part of the Privacy & Trus…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    SnowflakeRemote • Feb 18, 2026

    As a Manager of Priority Support Engineering at Snowflake, you will lead a global team of Designated Support Engineers (DSEs) to deliver top-tier support for enterprise customers. This senior role involves close collabor…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • 1Password logo

    1PasswordRemote • Feb 18, 2026

    This senior-level role involves managing enterprise accounts for 1Password's German-speaking customers, acting as a trusted advisor to drive adoption, retention, and expansion. The Customer Success Manager works closely…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Feb 18, 2026

    This is a senior-level management role leading a team of Customer Success Managers (CSMs) focused on growth customers in the EMEA region. Day-to-day responsibilities include hiring, mentoring, and developing the CSM team…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Saltz.app logo

    Saltz.appRemote • Feb 18, 2026

    This is a mid-level customer support manager role where you will be the main point of contact for chefs and restaurants, providing proactive and reactive support via phone, WhatsApp, email, and chat. You will handle clai…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Patrianna logo

    IT Support Engineer

    Verified via ATS

    PatriannaRemote • Feb 18, 2026

    This mid-level IT Support Engineer role involves providing remote technical support to a global team, troubleshooting hardware, software, and network issues, and managing tickets for timely resolution. The hire will work…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    DeelRemote • Feb 18, 2026

    This is a junior-level Customer Success Manager role responsible for managing a high volume of small spend accounts in the APAC region, focusing on building client relationships, identifying risks to prevent churn, and d…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.