Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • Dec 9, 2025

    As an Enterprise Support Specialist, you'll work closely with enterprise-level customers, diagnosing and resolving technical issues related to Figma's products. This mid-level role involves daily interactions with client…

    Actively hiringPopular companyModerate trust · 62
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  • Leavitt Group logo

    Leavitt GroupRemote • Dec 9, 2025

    The Client Support Specialist at BTJ Insurance is responsible for maintaining client data and providing administrative support to clients and internal teams. This role involves handling coverage questions, policy changes…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Drata logo

    DrataRemote • Dec 9, 2025

    This is a senior leadership role as Vice President of Customer Success Management, responsible for leading a team of approximately 50 members across Enterprise, Commercial, and Emerging segments. Day-to-day, you will dev…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Solace logo

    SolaceRemote • Dec 9, 2025

    The Operations Assistant role at Solace is a full-time position focused on overseeing daily office operations, ensuring a welcoming environment for employees and visitors. This entry-level role will involve managing offi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • WeTravel logo

    WeTravelRemote • Dec 9, 2025

    This mid-level Customer Support Representative role involves handling customer inquiries via email and chat, troubleshooting issues, and collaborating with product and engineering teams to improve user experience. The hi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Deel logo

    DeelRemote • Dec 9, 2025

    This is a mid-level Customer Success Manager role managing a portfolio of SMB accounts in the UKI region, focusing on building relationships, identifying churn risks, and driving platform adoption. The hire will act as a…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Articul8 AI logo

    Articul8 AIRemote • Dec 9, 2025

    As a Technical Account Leader at Articul8 AI, you will serve as the primary technical advisor for strategic enterprise customers, ensuring operational excellence and value realization from the AI platform. This senior ro…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Crisp logo

    CrispWorldwide • Dec 8, 2025

    This is a mid-level Technical Customer Support Specialist role where you will serve as the first point of contact for customers, handling inquiries and troubleshooting issues via chat and email in a fast-paced environmen…

    Global hiringActively hiringModerate trust · 50
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  • SEON logo

    SEONRemote • Dec 8, 2025

    This is a senior-level Engineering Manager role leading a virtual team of engineers focused on resolving customer support tickets, primarily defects and technical issues. You will define operational strategies, manage wo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • New Relic logo

    New RelicRemote (US) • Dec 8, 2025

    This Technical Support Engineer role involves providing expert assistance to customers on Java and .Net agents and Alerts, troubleshooting complex technical issues, and collaborating with a team to identify systemic prob…

    Actively hiringModerate trust · 50
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  • Sailor Health logo

    Sailor HealthRemote • Dec 8, 2025

    This is a junior-level remote role as a Care Coordinator at Sailor Health, where you will serve as the first point of contact for patients and their families, guiding them through the intake process with empathy and prof…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Modernizing Medicine, Inc. logo

    Modernizing Medicine, Inc.United States • Dec 7, 2025

    This Customer Success Specialist role is a junior to mid-level position on a high-performing Customer Success team, focusing on managing customer escalations in Salesforce as the primary post-sale contact. Day-to-day res…

    Moderate trust · 48
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  • Systems Engineering, Inc logo

    Systems Engineering, IncWorldwide • Dec 7, 2025

    This is a junior-level remote customer service role where the representative serves as the primary contact for customer inquiries via phone, email, chat, or ticketing systems, handling tasks such as resolving issues, pro…

    Global hiringActively hiringModerate trust · 50
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  • Systems Engineering, Inc logo

    Systems Engineering, IncWorldwide • Dec 7, 2025

    This is a junior-level Customer Service Representative role at Systems Engineering, Inc., where you will serve as the primary contact for customer inquiries via phone, email, chat, or ticketing systems. Day-to-day respon…

    Global hiringActively hiringModerate trust · 50
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  • Render logo

    RenderRemote • Dec 6, 2025

    As a Billing Support Specialist at Render, you will handle customer billing inquiries, including unexpected charges, refunds, payment updates, and subscription management for enterprise customers. This mid-level role inv…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Jobber logo

    JobberRemote • Dec 5, 2025

    This is a junior-level Customer Service Representative role in a fast-paced contact center environment, responding to customer inquiries via live chat, phone, and email. The representative troubleshoots issues, problem-s…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Jobber logo

    JobberRemote • Dec 5, 2025

    This is a junior to mid-level Product Support Specialist role in a fast-paced contact center environment within the Customer Success department. Day-to-day responsibilities include responding to customer inquiries via li…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Payscale logo

    PayscaleRemote • Dec 5, 2025

    As a Digital Customer Success Manager, you will support Payscale's SMB and Mid-Market customers post-sale, focusing on driving product adoption and demonstrating value realization. This mid-level role involves collaborat…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • CRAE GROUP logo

    CRAE GROUPEurope • Dec 5, 2025

    This mid-level Customer Support Agent role involves daily communication with customers via live chat and email to resolve issues and queries, requiring 2+ years of online support experience. The hire will work in a remot…

    1.4k-2k/monthSalary disclosedModerate trust · 52
    Europefull_time1.4k-2k/month
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  • LatamCent logo

    Customer Success Manager

    Verified via ATS

    LatamCentRemote • Dec 5, 2025

    This mid-to-senior Customer Success Manager role involves managing 50-70 high-value accounts, acting as a trusted advisor to drive adoption, retention, and growth. Day-to-day responsibilities include onboarding, training…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.