Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Hustler Marketing logo

    Hustler MarketingSpain • Nov 12, 2025

    As a Support Engineer at Hustler Marketing, you will provide Level 2 & 3 technical support for voice technology solutions, handling complex troubleshooting and configurations. This mid-level role requires strong VoIP/SIP…

    competitive salary packageSalary disclosedModerate trust · 52
    Spainfull_timecompetitive salary package
    View job
  • Samsara logo

    SamsaraUSA • Nov 12, 2025

    As a Customer Support Supervisor at Samsara, you will manage the Level 1 Customer Support team, focusing on coaching and mentoring team members to ensure high-quality customer service. This role involves overseeing daily…

    $53,550 - $72,000 usdSalary disclosedModerate trust · 54
    USAfull_time$53,550 - $72,000 usd
    View job
  • Watershed logo

    WatershedRemote • Nov 12, 2025

    As a B2B SaaS Product Support member at Watershed, you will deliver high-quality customer support and product education, assisting clients with platform usability and technical issues. This junior role is crucial for enh…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Weave logo

    Technical Support

    Verified via ATS

    WeaveRemote • Nov 12, 2025

    This is a junior-level Technical Support role where you will handle inbound phone calls and follow-up communications to resolve customer issues with the Weave product. You'll work in a fast-paced team, providing basic tr…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Finalis logo

    IT Support Analyst

    Verified via ATS

    FinalisRemote • Nov 12, 2025

    As an IT Support Analyst, you will provide first-level technical support to end-users, resolving hardware, software, and network issues using tools like Jira ITSM. You'll manage company devices with MDM solutions, improv…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Clipboard Health logo

    Clipboard HealthEurope, Canada, South Africa, Philippines, Jamaica • Nov 12, 2025

    This role involves providing fast, accurate, and empathetic B2B support to workplace customers via voice and email, resolving issues related to shifts, payments, and the platform in real time. As a frontline specialist,…

    Moderate trust · 50
    Europe, Canada, South Africa, Philippines, Jamaicafull_time
    View job
  • Clipboard Health logo

    Clipboard HealthEurope, Canada, South Africa, Philippines, Jamaica • Nov 12, 2025

    As a Client Support Specialist at Clipboard Health, you will provide proactive, voice-based support to workplace customers, resolving issues related to shifts, payments, and platform usage. This role is suitable for cand…

    Moderate trust · 50
    Europe, Canada, South Africa, Philippines, Jamaicafull_time
    View job
  • ANNA (Allied Network for Neurodevelopmental Advancement) logo

    ANNA (Allied Network for Neurodevelopmental Advancement)Remote • Nov 12, 2025

    This role is for a senior-level BCBA who will build and manage their own ABA practice, providing direct therapy, developing treatment plans, and potentially supervising a team of RBTs. As an independent contractor, you s…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Limitless Technology logo

    Limitless TechnologyWorldwide • Nov 12, 2025

    As a Customer Service Chat Specialist, you'll engage with customers to resolve issues and provide solutions through chat support. This role is suited for individuals with proven customer service experience, and it offers…

    Global hiringModerate trust · 48
    View job
  • Percona logo

    PerconaRemote • Nov 12, 2025

    As a PostgreSQL Database Support Engineer at Percona, you will be part of a global team of experts, providing high-level assistance to customers' DBA teams. Your responsibilities include troubleshooting complex database…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Photoroom logo

    PhotoroomRemote • Nov 12, 2025

    As a Technical Customer Success Manager, you will manage day-to-day communications, onboarding, demos, and troubleshooting for Enterprise and self-serve customers, ensuring their satisfaction and identifying expansion op…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Fiddler AI logo

    Fiddler AIRemote • Nov 12, 2025

    As a Solutions Architect in Customer Success, you will drive customer onboarding, build integrations with data platforms, and serve as a trusted technical advisor to ensure clients achieve measurable outcomes from AI obs…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Fieldguide logo

    FieldguideRemote • Nov 12, 2025

    As a Senior Manager of Customer Success Operations, you will own systems, data, and processes to enable a world-class Customer Success organization. This senior role involves designing scalable playbooks, automated workf…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Deel logo

    DeelNew Zealand • Nov 12, 2025

    As a Customer Success Manager I at Deel, you will manage a high volume of small spend accounts, building strong relationships and addressing client challenges to drive revenue growth. This junior role requires you to be…

    Actively hiringPopular companyModerate trust · 52
    New Zealandfull_time
    View job
  • Pearl Health logo

    Pearl HealthRemote • Nov 11, 2025

    As a Customer Success Manager at Pearl Health, you will be responsible for the post-sale success of primary care provider accounts, ensuring their effective use of technology and value-based care programs. This mid-level…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Hubstaff logo

    HubstaffRemote • Nov 11, 2025

    As a Tier 1 Customer Support Representative, you will handle customer inquiries via email and live chat using Intercom, troubleshoot issues, and escalate complex problems. This mid-level role involves collaborating with…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Limitless logo

    LimitlessAnywhere • Nov 11, 2025

    As a Customer Service Chat Specialist at Limitless, you will engage with customers through chat to resolve inquiries and provide solutions, ensuring high-quality support that aligns with the brand's values. This role is…

    Moderate trust · 48
    View job
  • Pear VC logo

    Pear VCRemote • Nov 11, 2025

    As the first US-based Customer Success Manager, this mid-to-senior role involves managing 100+ high-value accounts to drive 95%+ retention and identify expansion opportunities. You will configure no-code technical setups…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Delinea logo

    DelineaRemote • Nov 11, 2025

    This mid-level Technical Support Engineer II role involves providing post-sale technical support to customers and partners by troubleshooting issues, documenting cases, and communicating resolution plans. As part of the…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Horizon3.ai logo

    Horizon3.aiRemote • Nov 11, 2025

    This mid-level Customer Success Manager role involves managing Enterprise and Strategic accounts to drive adoption of the NodeZero cybersecurity platform. Day-to-day responsibilities include acting as a trusted advisor,…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.