Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
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Manager, Technical Support
Verified via ATSVanta • Remote • Dec 22, 2025
This senior-level role involves managing a remote APJ Support team at Vanta, focusing on resolving complex technical issues and enhancing Premium Support experiences. Day-to-day responsibilities include coaching team mem…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Strategic Customer Success Manager
Verified via ATSSentiLink • Remote • Dec 22, 2025
This senior-level role involves managing strategic accounts for bank, credit union, and fintech customers, focusing on onboarding, setting business goals, and providing consultative fraud solutions. The hire will work cl…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer - Data Streaming and Governance
Verified via ATSConfluent • Remote • Dec 22, 2025
This mid-level Technical Support Engineer role involves resolving customer issues with Confluent deployments, providing real-time product feedback to engineering, and improving documentation and demos. The hire will work…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Director, Customer Success (f/m/d)
Verified via ATSContentful • London, England, United Kingdom • Dec 22, 2025
This senior director role leads a European Customer Success team of approximately 25 members, including 2-3 direct-report managers. Day-to-day responsibilities include driving customer retention metrics, managing enterpr…
Actively hiringPopular companyModerate trust · 62
View jobImmersive • Remote • Dec 22, 2025
This is a senior-level Customer Success Manager role where you will manage enterprise customers in Germany throughout their lifecycle, from onboarding to renewal and upsell. You will partner with sales and product teams…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
International Customer Support
Verified via ATSPolymarket • Remote • Dec 22, 2025
As an International Customer Support professional at Polymarket, you'll manage customer inquiries across various channels including live chat and Discord. This mid-level role involves developing support processes, identi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Mid-Market Customer Success Manager
Verified via ATSJoist AI • Remote • Dec 20, 2025
This mid-level Customer Success Manager role involves managing client relationships and ensuring product adoption for Joist AI's AEC industry customers. Day-to-day responsibilities include onboarding new clients, providi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager
Verified via ATSCertn • Remote • Dec 19, 2025
This mid-to-senior Customer Success Manager role involves strategic account management, including developing account plans, conducting business reviews, and handling escalated issues to maximize customer satisfaction and…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager, Data Solutions
Verified via ATSG2 • Remote • Dec 19, 2025
The Customer Success Manager, Data Solutions at G2 is responsible for building collaborative relationships with clients to ensure they maximize their use of G2's data services. This mid-level role involves consulting on…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Product Manager, Customer Success Engineering
Verified via ATSJobber • Remote • Dec 19, 2025
This is a mid-level Product Manager II role on the Customer Success Engineering team, focusing on building AI tools for self-service support and internal productivity. Day-to-day, the hire will lead end-to-end product de…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Sr. Technical Support Engineer
Verified via ATSZip • Remote • Dec 19, 2025
As a Senior Technical Support Engineer at Zip, you will serve as the highest internal technical escalation point, diagnosing complex issues across integrations, workflows, and customer environments. You will partner with…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Support Engineer
Verified via ATSSardine • Remote • Dec 19, 2025
This is a senior-level Support Engineer role at Sardine, focusing on providing end-to-end technical and functional customer support for their fraud prevention and AML compliance platform. Day-to-day responsibilities incl…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
High Touch Customer Success Manager - PST
Verified via ATSAshby • Remote • Dec 18, 2025
The High Touch Customer Success Manager at Ashby will be responsible for onboarding, training, and supporting mid-market customers across the PST and MST time zones. This mid-level position involves managing a portfolio…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager, Startups
Verified via ATSVanta • Remote • Dec 18, 2025
This mid-level Customer Success Manager role involves guiding a diverse portfolio of customers through their security and compliance journeys using Vanta's solutions. Day-to-day responsibilities include proactive email o…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager
Verified via ATSWeave • Remote • Dec 18, 2025
This mid-level Customer Success Manager role involves managing a portfolio of SMB accounts to ensure customer satisfaction and retention. Day-to-day responsibilities include providing strategic guidance, conducting busin…
Remote-first cultureActively hiringPopular companyModerate trust · 65
View jobTechnical Support Agent - South America
Verified via ATSCanals • Remote • Dec 18, 2025
This is a mid-level Technical Support Agent role at Canals, a remote startup, where you'll provide fast technical support to distributors via live chat and email, maintaining a 1-minute average response time. You'll trou…
Remote-first cultureActively hiringPopular companyModerate trust · 65
View jobTechnical Support Agent - North America
Verified via ATSCanals • Remote • Dec 18, 2025
This is a junior to mid-level Technical Support Agent role at Canals, a remote startup. Day-to-day, you'll troubleshoot technical issues, respond to customer inquiries via live chat and email, and use tools like Zendesk,…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Technical Support Engineer III - Belfast
Verified via ATSDelinea • Remote • Dec 18, 2025
This mid-to-senior Technical Support Engineer III role involves providing post-sale technical support to customers and partners, troubleshooting cybersecurity and IT issues, and documenting solutions. The engineer works…
Remote-first cultureActively hiringPopular companyModerate trust · 65
View jobCustomer Success Manager, SMB
Verified via ATSNooks • Remote • Dec 18, 2025
This mid-level Customer Success Manager role involves managing a portfolio of 150 SMB accounts, focusing on onboarding, proactive outreach, and maximizing customer value through data analysis and upsell conversations. Th…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Community Support Specialist, Weekend (London, United Kingdom)
Verified via ATSFigma • London, England • Dec 18, 2025
This mid-level Community Support Specialist role involves monitoring and engaging with Figma's community on platforms like forums, X, and Reddit, providing technical support, moderating content, and identifying trends to…
Actively hiringPopular companyModerate trust · 62
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.