Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Vanta logo

    VantaRemote • Dec 22, 2025

    This senior-level role involves managing a remote APJ Support team at Vanta, focusing on resolving complex technical issues and enhancing Premium Support experiences. Day-to-day responsibilities include coaching team mem…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • SentiLink logo

    SentiLinkRemote • Dec 22, 2025

    This senior-level role involves managing strategic accounts for bank, credit union, and fintech customers, focusing on onboarding, setting business goals, and providing consultative fraud solutions. The hire will work cl…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Confluent logo

    ConfluentRemote • Dec 22, 2025

    This mid-level Technical Support Engineer role involves resolving customer issues with Confluent deployments, providing real-time product feedback to engineering, and improving documentation and demos. The hire will work…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Contentful logo

    ContentfulLondon, England, United Kingdom • Dec 22, 2025

    This senior director role leads a European Customer Success team of approximately 25 members, including 2-3 direct-report managers. Day-to-day responsibilities include driving customer retention metrics, managing enterpr…

    Actively hiringPopular companyModerate trust · 62
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  • Immersive logo

    ImmersiveRemote • Dec 22, 2025

    This is a senior-level Customer Success Manager role where you will manage enterprise customers in Germany throughout their lifecycle, from onboarding to renewal and upsell. You will partner with sales and product teams…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Polymarket logo

    PolymarketRemote • Dec 22, 2025

    As an International Customer Support professional at Polymarket, you'll manage customer inquiries across various channels including live chat and Discord. This mid-level role involves developing support processes, identi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Joist AI logo

    Joist AIRemote • Dec 20, 2025

    This mid-level Customer Success Manager role involves managing client relationships and ensuring product adoption for Joist AI's AEC industry customers. Day-to-day responsibilities include onboarding new clients, providi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Certn logo

    Customer Success Manager

    Verified via ATS

    CertnRemote • Dec 19, 2025

    This mid-to-senior Customer Success Manager role involves strategic account management, including developing account plans, conducting business reviews, and handling escalated issues to maximize customer satisfaction and…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • G2 logo

    G2Remote • Dec 19, 2025

    The Customer Success Manager, Data Solutions at G2 is responsible for building collaborative relationships with clients to ensure they maximize their use of G2's data services. This mid-level role involves consulting on…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Jobber logo

    JobberRemote • Dec 19, 2025

    This is a mid-level Product Manager II role on the Customer Success Engineering team, focusing on building AI tools for self-service support and internal productivity. Day-to-day, the hire will lead end-to-end product de…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Zip logo

    ZipRemote • Dec 19, 2025

    As a Senior Technical Support Engineer at Zip, you will serve as the highest internal technical escalation point, diagnosing complex issues across integrations, workflows, and customer environments. You will partner with…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Sardine logo

    Support Engineer

    Verified via ATS

    SardineRemote • Dec 19, 2025

    This is a senior-level Support Engineer role at Sardine, focusing on providing end-to-end technical and functional customer support for their fraud prevention and AML compliance platform. Day-to-day responsibilities incl…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Ashby logo

    AshbyRemote • Dec 18, 2025

    The High Touch Customer Success Manager at Ashby will be responsible for onboarding, training, and supporting mid-market customers across the PST and MST time zones. This mid-level position involves managing a portfolio…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Vanta logo

    VantaRemote • Dec 18, 2025

    This mid-level Customer Success Manager role involves guiding a diverse portfolio of customers through their security and compliance journeys using Vanta's solutions. Day-to-day responsibilities include proactive email o…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Weave logo

    Customer Success Manager

    Verified via ATS

    WeaveRemote • Dec 18, 2025

    This mid-level Customer Success Manager role involves managing a portfolio of SMB accounts to ensure customer satisfaction and retention. Day-to-day responsibilities include providing strategic guidance, conducting busin…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Canals logo

    CanalsRemote • Dec 18, 2025

    This is a mid-level Technical Support Agent role at Canals, a remote startup, where you'll provide fast technical support to distributors via live chat and email, maintaining a 1-minute average response time. You'll trou…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Canals logo

    CanalsRemote • Dec 18, 2025

    This is a junior to mid-level Technical Support Agent role at Canals, a remote startup. Day-to-day, you'll troubleshoot technical issues, respond to customer inquiries via live chat and email, and use tools like Zendesk,…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Delinea logo

    DelineaRemote • Dec 18, 2025

    This mid-to-senior Technical Support Engineer III role involves providing post-sale technical support to customers and partners, troubleshooting cybersecurity and IT issues, and documenting solutions. The engineer works…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Nooks logo

    NooksRemote • Dec 18, 2025

    This mid-level Customer Success Manager role involves managing a portfolio of 150 SMB accounts, focusing on onboarding, proactive outreach, and maximizing customer value through data analysis and upsell conversations. Th…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Figma logo

    FigmaLondon, England • Dec 18, 2025

    This mid-level Community Support Specialist role involves monitoring and engaging with Figma's community on platforms like forums, X, and Reddit, providing technical support, moderating content, and identifying trends to…

    Actively hiringPopular companyModerate trust · 62
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.