Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
68 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
47 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
46 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
45 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
28 open roles in Customer Support
View jobClinical Tech Support (B2B SaaS) Rehab Therapists, Therapist Assistants, Rehab Technicians welcomed! Bonus Potential!
Verified via ATSPrompt Health • Remote • Mar 16, 2026
This mid-level Clinical Technical Support Specialist role involves assisting clients via email support, triaging tickets, and escalating issues to appropriate teams within a B2B SaaS environment. The hire will develop de…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Billing Solutions Architect
Verified via ATSStripe • SF • Mar 16, 2026
As a Billing Solutions Architect at Stripe, you will serve as a technical advisor, driving the adoption of billing solutions for customers. This senior role involves collaborating with cross-functional teams to develop t…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager
Verified via ATSStay AI • Remote • Mar 16, 2026
This mid-level Customer Success Manager role at Stay Ai involves managing client relationships and ensuring customer satisfaction by proactively addressing issues and developing success plans. The hire will work within t…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
OnTheGoSystems • Worldwide • Mar 16, 2026
This is a senior-level Head of Support role leading a global support organization that includes human, AI-powered, and developer-led VIP support teams. Day-to-day responsibilities involve owning the support strategy, imp…
Global hiringActively hiringPopular companyModerate trust · 52 - View job
Product Support Associate
Verified via ATSRavio • Remote • Mar 16, 2026
As a Product Support Associate at Ravio, you will provide essential technical support to internal teams, such as Sales and Customer Success Managers, to address customer product issues. This junior role involves collabor…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Head of Global Support
Verified via ATSAshby • Remote • Mar 14, 2026
This senior-level role involves leading a global support team of managers and technical contributors, scaling operations to nearly double in size over the next year. Day-to-day responsibilities include defining support s…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Success Manager
Verified via ATSHive.co • Remote • Mar 14, 2026
This mid-level Customer Success Manager role involves providing email marketing strategy and best practices to clients, ensuring they maximize Hive's features. The CSM nurtures customer relationships, gathers feedback fo…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Descript • San Francisco, CA • Mar 13, 2026
As a Support Agent at Descript, you will engage directly with customers through live chat, email, and video conferencing to provide exceptional support for multimedia creators. This role is pivotal in guiding users throu…
Actively hiringModerate trust · 50 - View job
Customer Support Technician
Verified via ATSKnowtex • Remote • Mar 13, 2026
This is a junior to mid-level Customer Support Technician role serving as the frontline technical support for Knowtex's voice AI platform used by healthcare clinicians. Day-to-day responsibilities include handling Tier 1…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Pearl • Worldwide • Mar 13, 2026
This mid-level Customer Support Specialist role involves serving as the first point of contact for Tier 1 inquiries via phone, email, and ticketing systems, focusing on troubleshooting and resolving issues independently…
Global hiringActively hiringModerate trust · 50 - View job
Customer Support & Administrative Specialist
Verified via ATSAgent Careers • Remote • Mar 13, 2026
This mid-level role involves serving as the primary customer contact for an HVAC services company, handling phone inquiries, coordinating technician schedules, managing service estimates, and following up on invoices. Th…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Support Engineer | Remote | North America
Verified via ATSn8n • Remote • Mar 13, 2026
As a Senior Support Engineer, you will provide technical support to users via tickets, chat, and community forums, diagnosing and troubleshooting issues related to n8n workflows, integrations, and performance. You will c…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Clinical Practice Support Expert, Removables (ITA)
Verified via ATSDandy • Remote • Mar 13, 2026
This senior-level Clinical Support Trainer & CX Expert role involves delivering both virtual and in-person training to dental practices on digital workflows and intraoral scanning, while providing advanced clinical suppo…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Engineer - Bilingual
Verified via ATSCohere • Remote • Mar 13, 2026
This mid-level Customer Support Engineer role involves handling inbound and outbound customer calls, providing technical support via email, chat, and Discord, and managing support tickets. The engineer will create self-s…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Sales Support Specialist 2
Verified via ATSTwilio • Sydney, Australia • Mar 13, 2026
This mid-level Sales Support Specialist role involves supporting Account Executives on the Communications Strategic Sales team by handling operational tasks throughout the sales cycle. Day-to-day responsibilities include…
Actively hiringPopular companyModerate trust · 62 - View job
Support Engineer-Canada
Verified via ATSSardine • Remote • Mar 13, 2026
As a Support Engineer at Sardine, you will be the primary point of contact for customers, addressing their technical needs and troubleshooting complex issues on the API-driven platform. This senior role requires strong p…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobSupport Manager
Verified via ATSBen • Remote • Mar 13, 2026
This is a senior-level Support Manager role at Ben, where you will lead a team of 6+ support professionals in a hybrid player-coach capacity, balancing individual contributions with team management. Day-to-day responsibi…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Customer Success (finance/EPM)
Verified via ATSAbacum • Remote • Mar 13, 2026
This mid-level role involves serving as a Product Ambassador, partnering with Customer Success Managers to reduce churn and lead technical sessions with customers. Day-to-day responsibilities include conducting trainings…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, Support Workforce Management & Insights
Verified via ATSReplit • Remote • Mar 13, 2026
This senior-level role involves building and managing the workforce planning function for Replit's Support organization, focusing on forecasting demand, planning headcount across internal and vendor teams, and ensuring e…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.