Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
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Super Intelligence Support Account Lead
Verified via ATSLambda • Remote • Oct 23, 2025
This senior-level role serves as the primary support contact for Lambda's largest strategic customers, ensuring world-class support delivery by solving issues, escalating effectively, and advocating for customer needs. T…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Bettermile • Remote • Oct 23, 2025
This junior role involves maintaining and improving Confluence documentation structures, creating and updating knowledge articles, and supporting the education and support teams with learning materials and operational ta…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Snowflake • Remote • Oct 23, 2025
As a Senior Cloud Support Engineer at Snowflake, you will provide expert technical guidance and solutions to customers using the Snowflake Data Warehouse. Your role involves resolving complex issues, documenting solution…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Director, Global Technical Support
Verified via ATSContrast Security • Remote • Oct 22, 2025
This is a senior leadership role where you will lead and modernize a global technical support team, focusing on integrating AI-driven tools and automation to enhance customer experience. Day-to-day responsibilities inclu…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
U.S. Customer Support
Verified via ATSPolymarket • Remote • Oct 22, 2025
This is a senior-level customer support lead role at Polymarket, focusing on managing user inquiries across live chat, email, and Discord in a fast-paced, 24/7 environment. The hire will build processes and tools to enha…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobTechnical Customer Success Manager
Verified via ATSiVerify • Remote • Oct 22, 2025
As the first Customer Success hire, this senior role involves leading technical onboarding projects, driving product adoption, and managing renewals and growth for cybersecurity clients. You will serve as a trusted advis…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Confluent • Remote • Oct 22, 2025
The Federal Customer Success Technical Architect at Confluent acts as a trusted technical advisor, ensuring customer success and retention by providing technical guidance on the Confluent product suite. This senior role…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Support Engineer - Level 3
Verified via ATSNETGEAR • Remote • Oct 22, 2025
The L3 Technical Support Engineer at NETGEAR will provide advanced troubleshooting and support for complex networking and AV-over-IP issues, acting as a key escalation point between lower-tier support and engineering tea…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager
Verified via ATSVantage • Remote • Oct 21, 2025
As a Customer Success Manager at Vantage, you will provide initial training to customers on the FinOps platform, serve as the main point of contact via email, Slack, and Zoom, and represent customer feedback and feature…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Financial Support Specialist: 8AM - 5PM Pacific Time Zone
Verified via ATSExpressable • Remote • Oct 21, 2025
The Financial Support Specialist is responsible for addressing patient inquiries related to billing and insurance, processing payments, and resolving claims issues. This role is mid-level and involves collaborating with…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Support Engineer (EMEA)
Verified via ATSn8n • Remote • Oct 21, 2025
As a Support Engineer at n8n, you will manage escalations from Product Support, providing advanced technical assistance to Enterprise Standard customers. This mid-level role involves collaborating with engineering teams…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager
Verified via ATSSingular • Remote • Oct 20, 2025
As a Customer Success Manager for Strategic Accounts, you will manage a portfolio of enterprise clients, acting as their primary business contact and trusted advisor to drive product adoption and achieve marketing goals.…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Engineering Intern, AI Supportability
Verified via ATSIllumio • Remote • Oct 17, 2025
As an Engineering Intern focused on AI Supportability, you will work closely with engineers to enhance the reliability and observability of AI-powered features within the Virtual Enforcement Node (VEN). This junior-level…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Tier 1 Support Technician - On-Prem/Private Cloud
Verified via ATSProcurement Sciences • Remote • Oct 16, 2025
This mid-level role serves as a Tier 1 Support Technician, handling first-line support for enterprise customers with on-premise or private cloud deployments. Day-to-day tasks include triaging incidents, performing routin…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
IT Support Engineer
Verified via ATSRho • Remote • Oct 16, 2025
This mid-level IT Support Engineer role provides day-to-day technical support to employees in a remote, cloud-based environment. The engineer troubleshoots macOS devices, manages user access via Okta and Google Workspace…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Representative
Verified via ATSALSO. • Remote • Oct 15, 2025
The Customer Support Representative at ALSO is responsible for handling customer inquiries across various channels, including phone, email, and live chat. This junior to mid-level role requires a proactive approach to ma…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Lead IT Support Engineer
Verified via ATSRho • Remote • Oct 15, 2025
The Lead IT Support Engineer serves as the operational backbone of Rho's IT function, overseeing global IT support across NYC, SLC, and remote teams. This senior role involves troubleshooting IT incidents, managing syste…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Director, Digital Customer Success
Verified via ATS1Password • Remote • Oct 15, 2025
The Senior Director of Digital Customer Success at 1Password is responsible for leading the digital-first customer success strategy for the self-serve segment. This senior-level role involves collaborating with Product a…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Designated Support Engineer - Japan
Verified via ATSSnowflake • Remote • Oct 15, 2025
The Designated Support Engineer at Snowflake will focus on providing priority support to customers, ensuring their success with Snowflake's platform. This mid-level role requires technical expertise in various cloud serv…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.