Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Freshpaint logo

    FreshpaintUSA • Nov 3, 2025

    As a Support Engineer at Freshpaint, you will be responsible for resolving technical customer issues and ensuring they receive effective support for a complex product. This mid-level role requires you to collaborate with…

    competitive pay + generous equitySalary disclosedModerate trust · 52
    USAfull_timecompetitive pay + generous equity
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  • Deel logo

    DeelRemote • Nov 3, 2025

    The HR Experience Specialist is responsible for managing the entire employee lifecycle, including onboarding, offboarding, and performance management for EOR employees in the APAC region. This mid-level role involves pro…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Crusoe logo

    CrusoeRemote • Nov 3, 2025

    As a Senior Cloud Support Engineer, you will provide technical support to customers via Zendesk, troubleshoot issues with VMs and hardware, and participate in a 24/7 on-call rotation. This senior role involves collaborat…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Whisker Labs logo

    Whisker LabsUSA • Nov 2, 2025

    The Technical Support Specialist at Whisker Labs is responsible for providing phone and email support to customers, troubleshooting technical issues, and ensuring smooth service delivery. This role, suited for candidates…

    Moderate trust · 48
    USAfull_time
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  • Healthaxis logo

    HealthaxisUSA • Nov 1, 2025

    As a Customer Service Representative at Healthaxis, you will handle member and provider calls regarding claims and benefits, ensuring timely and accurate responses. This is a junior-level position that requires a minimum…

    Moderate trust · 48
    USAfull_time
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  • Worldly logo

    WorldlyRemote • Oct 31, 2025

    This part-time contractor role supports the Education Team with instructional design and LMS administration, involving tasks like developing e-learning courses, collaborating with subject matter experts, and managing cou…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Hive.co logo

    Hive.coRemote • Oct 31, 2025

    This senior-level role involves leading and scaling the Customer Success team for North America, focusing on driving retention, expansion, and operational excellence for key accounts. The Manager coaches Senior CSMs, bui…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Solace logo

    IT Support Engineer

    Verified via ATS

    SolaceRemote • Oct 31, 2025

    As an IT Support Engineer at Solace, you will provide day-to-day technical assistance to the engineering team, troubleshooting hardware, software, and connectivity issues on macOS, Windows, and mobile platforms. This mid…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Replit logo

    Senior Support Manager

    Verified via ATS

    ReplitRemote • Oct 31, 2025

    As a Support Manager at Replit, you will lead a global team responsible for account, billing, and social media support, focusing on user interactions across various platforms. This senior role emphasizes operational disc…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Mercor logo

    MercorUSA • Oct 31, 2025

    As a First-Line Supervisor of Office and Administrative Support Workers at Mercor, you will independently create and review deliverables related to AI research. This senior-level role involves diagnosing and solving real…

    $80 - $120 usd hourlyActively hiringPopular companySalary disclosedModerate trust · 56
    USAcontract$80 - $120 usd hourly
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  • Wrapbook logo

    WrapbookRemote • Oct 31, 2025

    This senior-level role involves leading a team of 6 Mid-Market Customer Success Managers to drive client retention, growth, and satisfaction in the film and television sector. Day-to-day responsibilities include coaching…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Atlan logo

    AtlanRemote • Oct 31, 2025

    As a Customer Success Manager for Enterprise clients in the DACH region, you will serve as a trusted advisor to Fortune 500 companies and startups, driving data-driven success through strategic guidance on metadata manag…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Perplexity logo

    PerplexityRemote • Oct 31, 2025

    The Customer Success Engineer at Perplexity AI will be responsible for providing expert technical support to strategic enterprise accounts, focusing on troubleshooting complex issues related to the company's API and prod…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Kong Inc. logo

    Kong Inc.Remote • Oct 30, 2025

    This is a senior-level Customer Success Manager role on the Customer Experience team at Kong Inc., focusing on managing a portfolio of commercial customers to drive adoption and success with Kong's API and microservices…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • RevenueCat logo

    RevenueCatRemote • Oct 30, 2025

    This entry-level Developer Support Engineer role involves providing hands-on technical support to developers integrating RevenueCat's SDK, debugging issues, and collaborating with engineering and product teams to improve…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • UiPath logo

    UiPathRemote • Oct 30, 2025

    This senior-level Customer Success Manager role focuses on using analytics to monitor key performance indicators, design Power BI dashboards, and provide data-driven insights to improve customer success outcomes. You wil…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Arta Finance logo

    Arta FinanceRemote • Oct 30, 2025

    As a Team Lead in Customer Success at Arta Finance, you will oversee a team dedicated to enhancing customer relationships and driving retention strategies. This senior role involves managing account health, developing cu…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Tarro logo

    TarroRemote • Oct 30, 2025

    The Client Operations Support Associate is a junior role focused on addressing client concerns and establishing trusted relationships with Mandarin-speaking clients. Daily responsibilities include effective communication…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Tarro logo

    TarroRemote • Oct 30, 2025

    This junior to mid-level client operations support role involves addressing client concerns through various communication channels, coordinating with English and Mandarin-speaking clients, and mediating disputes to ensur…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Virtuous logo

    VirtuousRemote • Oct 29, 2025

    This mid-level Customer Success Manager role involves managing product adoption, utilization, and satisfaction for mid-level nonprofit customers. Day-to-day responsibilities include serving as the primary contact, handli…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.