Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
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Senior Customer Success Manager
Verified via ATSRevenueCat • Remote • Oct 29, 2025
The Senior Customer Success Manager at RevenueCat will manage and nurture customer relationships, ensuring successful implementation and adoption of the platform. This senior role involves acting as a growth advisor, ana…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager (d/f/m)
Verified via ATSLuminovo • Remote • Oct 29, 2025
As a Customer Success Manager at Luminovo, you will manage a portfolio of B2B SaaS customers throughout their lifecycle, from onboarding to renewal and expansion. This mid to senior role involves conducting user training…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, Customer Success (Enterprise)
Verified via ATS1Password • Remote • Oct 29, 2025
As a Team Manager of Customer Success for the Enterprise segment at 1Password, you will coach and develop a team focused on driving adoption, retention, and growth among organizations with over 3,000 employees. This seni…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Specialist (Ukraine)
Verified via ATSPreply • Remote • Oct 29, 2025
As a Customer Support Specialist at Preply, you will be responsible for guiding users and resolving their issues through written communication. This role is suited for individuals with previous support experience, as you…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobScaled Customer Success Manager
Verified via ATSEdia • Remote • Oct 28, 2025
This mid-to-senior role involves managing a portfolio of small and medium-sized K-12 district accounts as a Scaled Customer Success Manager, focusing on driving adoption, retention, and growth through digital engagement…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Manager, Customer Support Quality
Verified via ATSFigma • San Francisco, CA · New York, NY · +1 • Oct 28, 2025
The Manager of Customer Support Quality at Figma is a senior leadership role focused on reimagining and scaling the QA process for Product Support. This position involves leading a team of QA Specialists to implement AI-…
Actively hiringPopular companyModerate trust · 62 - View job
AV Production Specialist
Verified via ATSFigma • San Francisco, CA • Oct 28, 2025
As an AV Production Specialist at Figma, you will coordinate and support the technical aspects of internal events, ensuring high production quality with AV equipment. This mid-level role within the IT Team requires stron…
Actively hiringPopular companyModerate trust · 62 - View job
TrendMiner • Germany, Belgium • Oct 28, 2025
The Strategic Customer Success Manager at TrendMiner is responsible for ensuring customer adoption and retention across a diverse portfolio of accounts in the industrial analytics sector. This mid-level role involves bui…
Moderate trust · 48Germany, Belgiumfull_time - View job
TrendMiner • Germany, Belgium • Oct 28, 2025
As a Strategic Customer Success Manager, you will manage a portfolio of B2B accounts to drive adoption and retention of the TrendMiner analytics platform. Your day-to-day includes developing success plans, building stake…
Moderate trust · 48Germany, Belgiumfull_time - View job
Senior Cloud Support Engineer
Verified via ATSSnowflake • Remote • Oct 28, 2025
As a Senior Cloud Support Engineer at Snowflake, you will provide technical guidance and solutions to customers leveraging the Snowflake AI Data Cloud. You will be responsible for resolving complex issues, documenting so…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Client Support Specialist
Verified via ATSOntic • Remote • Oct 28, 2025
As a mid-level Client Support Specialist, you will resolve incoming support tickets, proactively engage users, and serve as a technical liaison between clients and product teams. You'll work cross-functionally with Clien…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Snowflake • Remote • Oct 27, 2025
As a Senior Cloud Support Engineer, you will provide technical support to commercial and public sector customers, addressing complex issues related to the Snowflake platform. You will be part of a collaborative support t…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Director, Support
Verified via ATSDocker, Inc • Remote • Oct 27, 2025
As Senior Director, Support, you will lead Docker's global Support organization, setting strategy and managing operations across a team of 30-80 people. You'll drive key performance metrics, oversee incident management,…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager, Public Sector
Verified via ATSVanta • Remote • Oct 24, 2025
As a Customer Success Manager for the Public Sector at Vanta, you will manage high-value accounts, acting as a trusted advisor to ensure customer satisfaction and drive growth. Your role will involve cross-functional col…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
IT Helpdesk/Support
Verified via ATSDailyPay Inc • Remote • Oct 24, 2025
In this IT Helpdesk role, you will provide frontline support for DailyPay's IT infrastructure, assisting with access requests, troubleshooting hardware and software issues, and managing user accounts. This position is su…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Associate Technical Support Engineer
Verified via ATSConfluent • Remote • Oct 24, 2025
As an Associate Technical Support Engineer at Confluent, you will engage directly with customers to troubleshoot and resolve issues related to real-time data streaming platforms. This entry-level role involves collaborat…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Success Associate
Verified via ATSBeam • Remote • Oct 24, 2025
As a Customer Success Associate at Beam, you will work directly with customers to drive success and growth, handling onboarding, relationship management, and platform adoption. This mid-level role involves troubleshootin…
Remote-first cultureModerate trust · 63- View job
Product Support Engineer
Verified via ATSSemperis • Remote • Oct 23, 2025
As a Product Support Engineer at Semperis, you will troubleshoot technical issues and provide customer support for security and identity products, working closely with the Technical Delivery team. This mid-level role inv…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Operations Specialist (Riga)
Verified via ATSLevelpath • Remote • Oct 23, 2025
The Customer Support Operations Specialist will focus on enhancing customer experience by managing support tickets, providing user guidance, and generating product documentation. This mid-level role is part of a dedicate…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.