(PH) Data Operations Support
Role Overview
As a Data Operations Support team member, you will manage data, optimize workflows, and support critical projects, ensuring data integrity and high-quality outputs. This is a junior to mid-level role within a diverse international team, where your contributions will directly enhance operational efficiency and client satisfaction. You'll be involved in database maintenance, project coordination, and resource management.
Perks & Benefits
This remote position offers flexibility to work from anywhere, fostering a diverse and inclusive culture with team members from various international backgrounds. Dedale emphasizes career growth and learning opportunities in the technology sector, supported by mentorship from experienced professionals. The company also values strong communication and collaboration within a dynamic work environment.
Full Job Description
About Dedale:
Dedale is the differentiating source of strategic intelligence in the technology space. With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10 000 market professionals to deliver on the ground strategic intelligence to investors and corporates, with a core focus around North America and Europe.
Our team gathers top talents with diverse and international backgrounds. Our Research & Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors.
Our Culture:
Dedale gathers a group of highly talented international individuals (incl. US, Chinese, Filipino, French, Moroccan, Latvian, Lebanese nationalities among others).
The leadership team is composed of experienced investment professionals & management consultants (ex-McKinsey, BCG consultants & managers).
Our advisory board is extremely high profile, including some of the most successful investors worldwide (incl. Managing Partners of the largest PE and Growth Equity funds, and Tech unicorn entrepreneurs).
We seek to develop a dream team of outstanding Data team with strong academic and professional achievements and a passion for investing and technology.
Your Opportunity:
As a Data Operations Support team member, you’ll play a key role in managing data, optimizing workflows, and supporting critical projects. You will ensure data integrity, streamline processes, and contribute to the delivery of high-quality output, while gaining valuable experience in data operations, project coordination, and resource management.
Key Responsibilities:
Database Maintenance: Clean, update, and tag records accurately.
Admin Support: Organize files, prepare reports, and manage day-to-day tasks.
Project Launch: Coordinate meetings and ensure resources are available.
QA Checks: Review data for errors and ensure quality standards.
Workflow Coordination: Liaise with teams to track progress and resolve issues.
Process Optimization: Streamline workflows and update SOPs.
Resource Management: Manage tools, licenses, and other operational assets.
Client Support: Assist in delivering accurate products to drive subscriptions and client satisfaction.
Your Qualifications:
Across the firm, we attract motivated, intellectually curious and rigorous professionals who are passionate about learning and creating impact.
The ideal candidate will possess the following qualifications:
Bachelor’s degree in Business, Operations, Information Systems/Management or related field (or equivalent experience)
At least 1 year in operations support, data management, or project coordination.
Familiarity with QA processes or database management is a plus.
Proficient in Microsoft Office, project management tools, and general knowledge on databases.
Basic understanding of data cleaning and quality control.
Strong attention to detail, organizational, and problem-solving skills.
Excellent communication and ability to manage multiple tasks.
Experience with subscription-based products, experience in video editing and familiarity with Airtable are a plus.
Process:
Introduction Call
Case Study
Pre-final Interview
Final interview with Leadership team
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