Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
49 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
43 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
34 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
34 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
30 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
20 open roles in Customer Support
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Technical Support Specialist | LATAM
Verified via ATSDeel • Remote • Today • New
This mid-level Technical Support Specialist role serves as the bridge between frontline teams and engineering at Deel, focusing on resolving complex technical issues through Jira and Slack ticketing systems. The speciali…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 
View jobTechnical Support Associate, Weekends (Australia)
Verified via ATSWebflow • Remote • Today
This is a mid-level technical support role where you will assist Webflow customers via email, phone, and live chat using tools like Zendesk and Zoom, troubleshooting technical issues and documenting bugs. You will work i…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote- View job
Customer Success Associate - Dublin
Verified via ATSDatadog • Dublin, Ireland • Yesterday • New
This junior-level Customer Success Associate role involves managing a high volume of customer accounts to drive product adoption and retention. Day-to-day responsibilities include identifying growth opportunities, handli…
Actively hiringPopular companyTrusted employer · 76 
View jobProduct Operations & Support Associate
Verified via ATSLatent • Remote • Yesterday
This is a mid-level Product Operations & Support Associate role on the Customer Enablement team, focusing on weekend coverage from Saturday to Wednesday. Day-to-day responsibilities include serving as the first point of…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Technical Support Engineer, EMEA
Verified via ATSHorizon3.ai • Remote • Yesterday
This mid-level Technical Support Engineer role involves diagnosing and resolving technical issues for customers, collaborating with engineering teams on product analysis, and developing automation tools like FastAPI appl…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Billing Support Specialist
Verified via ATSJobber • Remote • Yesterday
The Billing Support Specialist is a mid-level role in the Customer Success department, focusing on resolving billing and subscription inquiries via phone, chat, and email to drive customer retention. Day-to-day, the spec…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Customer Success Manager
Verified via ATSTwilio • Remote • Yesterday
As a Senior Customer Success Manager at Twilio's Segment, you will manage enterprise-level customers, driving product adoption and value realization through strategic roadmaps. You'll act as a trusted advisor to executiv…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Sales Support Specialist
Verified via ATSTwilio • Remote • Yesterday
This is a mid-level Sales Support Specialist role on Twilio's Communications Strategic Sales team, supporting Account Executives with operational tasks throughout the sales cycle. Day-to-day responsibilities include assi…
Remote-first cultureActively hiringPopular companyTrusted employer · 77remote - View job
Customer Success Manager II | Dutch speaking
Verified via ATSDeel • Remote • Yesterday
This senior-level role involves managing high-value strategic accounts for payroll, focusing on developing and executing comprehensive strategies for long-term success. The Customer Success Manager proactively identifies…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Filestage • Europe, EMEA • Yesterday • New
This senior-level role involves leading the Customer Success team as a player-coach, managing a high-touch DACH portfolio while defining operational standards for onboarding, enablement, and health-score management. The…
Moderate trust · 62Europe, EMEAfull_time - View job
Mid-Market Customer Success Manager - EMEA
Verified via ATSAshby • Remote • 2 days ago
This is a mid-level High Touch Customer Success Manager role focused on the EMEA region, managing a book of around 60 mid-market customers with over $1.5M in ARR. Day-to-day responsibilities include implementing, trainin…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Fast Track Operations Specialist 2
Verified via ATSTwilio • Remote • 2 days ago
This mid-level role involves providing personalized onboarding support for customers using Twilio's Fast Track Packages, managing SLAs, and resolving A2P product issues. As a Fast Track Operations Specialist, you'll work…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote - View job
Personalized Support Expert 3
Verified via ATSTwilio • Remote • 2 days ago
This is a mid-to-senior Personalized Support Expert role at Twilio, where you'll provide 24/7 technical support to top-tier customers using Twilio products like Comms and Segment. You'll troubleshoot issues with REST API…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote - View job
Customer Success Manager
Verified via ATSMedScout • Remote • 2 days ago • Trending
This senior Customer Success Manager role involves independently managing high-value accounts, driving the post-sales lifecycle from kickoff to renewal, and acting as a strategic partner to clients in the medical device…
Remote-first cultureActively hiringTrusted employer · 77 - View job
Enterprise Customer Success Manager - Dublin (Nordics)
Verified via ATSDatadog • Dublin, Ireland • 2 days ago
This is a senior-level Enterprise Customer Success Manager role focused on ensuring a seamless experience for large customers with 5,000+ employees. The manager partners with the Enterprise Sales team to support onboardi…
Actively hiringPopular companyTrusted employer · 72 - View job
Customer Success Manager I | French speaking
Verified via ATSDeel • Remote • 2 days ago
This is a junior-level Customer Success Manager role at Deel, responsible for managing a high volume of small spend accounts in SMB/MM or ENT segments. Day-to-day tasks include building customer relationships, identifyin…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, Technical Support - UK
Verified via ATSDelinea • Remote • 2 days ago
This senior-level Technical Support Manager role involves leading a team of engineers to provide analysis and resolution of issues across Delinea's platform, ensuring world-class customer support for the EMEA region. Day…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Marketplace Customer Success Manager
Verified via ATSUpwork • Austin, Texas, United States · Chicago • 3 days ago
As a Marketplace Customer Success Manager at Upwork, you will manage a diverse portfolio of client accounts, acting as a strategic partner to drive engagement, retention, and growth through tailored solutions. This mid-l…
Actively hiringPopular companyModerate trust · 67 - View job
HR Specialist - Global Support | EMEA
Verified via ATSDeel • Remote • 5 days ago
This mid-level HR Specialist role provides global HR operational support across multiple regions and time zones, managing urgent requests through an HR hotline and written channels. As part of a newly established 24/7 gl…
Remote-first cultureActively hiringPopular companyTrusted employer · 77
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.