Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Horizon3.ai logo

    Horizon3.aiRemote • Nov 11, 2025

    This mid-level Customer Success Manager role involves managing Enterprise and Strategic accounts to drive adoption of the NodeZero cybersecurity platform. Day-to-day responsibilities include acting as a trusted advisor,…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Horizon3.ai logo

    Horizon3.aiRemote • Nov 11, 2025

    This is a mid to senior-level Customer Success Manager role at a remote cybersecurity company, focusing on managing Enterprise and Strategic accounts to drive adoption of the NodeZero platform. The CSM will act as a trus…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Zivian Health logo

    Zivian HealthUSA • Nov 11, 2025

    The Product Support Specialist at Zivian Health is a mid-level role focused on resolving complex customer issues, acting as the voice of the user, and collaborating with product and engineering teams. Daily responsibilit…

    Moderate trust · 48
    USAfull_time
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  • WALT Labs logo

    WALT LabsAustralia, Japan, Indonesia • Nov 11, 2025

    As a Cloud Support Engineer at WALT Labs, you will maintain and optimize cloud infrastructure primarily on Google Cloud Platform (GCP), ensuring seamless operations for clients. This mid-level role involves managing inci…

    Moderate trust · 48
    Australia, Japan, Indonesiacontract
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  • Roompricegenie logo

    RoompricegenieRemote • Nov 11, 2025

    As a Technical Support & Integrations Manager, you will act as the bridge between the tech team and customers, resolving technical integration challenges and API issues. You'll manage relationships with technical partner…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Percona logo

    PerconaRemote • Nov 11, 2025

    This senior role involves providing expert support to customer DBA teams by investigating and resolving high-complexity PostgreSQL or MySQL database issues, including performance tuning and troubleshooting in Kubernetes…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Mondoo logo

    MondooRemote • Nov 11, 2025

    As a Technical Account Manager at Mondoo, you will work closely with customers to understand their needs and challenges, ensuring they effectively utilize the company's security products. This senior-level role involves…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • NoGigiddy logo

    NoGigiddyWorldwide • Nov 11, 2025

    As a Technical Support Specialist at NoGigiddy, you will be the primary point of contact for users, providing expert assistance through chat, email, and phone. This entry-level role focuses on diagnosing and troubleshoot…

    Global hiringActively hiringModerate trust · 50
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  • NoGigiddy logo

    NoGigiddyWorldwide • Nov 11, 2025

    As a Remote Customer Success Specialist at NoGigiddy, you will play a crucial role in ensuring customers achieve their desired outcomes with the company's products and services. This entry-level position involves buildin…

    Global hiringActively hiringModerate trust · 50
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  • Building Swell logo

    Building SwellCanada • Nov 10, 2025

    The Customer Success Intern will engage with customers to ensure they have a positive experience with Building Swell's products. This junior role involves regular check-ins, training sessions, and collaboration with vari…

    Moderate trust · 48
    Canadainternship
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  • GitLab logo

    GitLabAmericas • Nov 10, 2025

    As an Associate Support Engineer at GitLab, you will engage directly with customers to troubleshoot issues in both self-managed and GitLab.com environments. This junior role requires collaboration with various teams to r…

    Actively hiringPopular companyModerate trust · 52
    Americasfull_time
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  • Snowflake logo

    SnowflakeRemote • Nov 10, 2025

    As a Staff Cloud Support Engineer (SQL) at Snowflake, you will provide technical guidance and support to customers, ensuring they effectively utilize the Snowflake platform. This senior role involves problem-solving comp…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Agent Careers logo

    Agent CareersRemote • Nov 10, 2025

    As a Technical Support Specialist, you will provide first-level assistance to customers using commercial laundry equipment, troubleshooting mechanical and technical issues. This mid-level role requires a detail-oriented…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Remote logo

    RemoteRemote • Nov 10, 2025

    As a Mobility Specialist, you will provide strategic guidance on immigration compliance, manage visa applications, and maintain relationships with clients and stakeholders. This mid-level role within the Mobility team wi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • NewtonX logo

    NewtonXWorldwide • Nov 10, 2025

    As a Customer Support Advisor at NewtonX, you will leverage your customer support experience to contribute insights through surveys and consultations. This role is flexible and allows you to engage with businesses at you…

    Global hiringActively hiringModerate trust · 50
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  • First Advantage logo

    First AdvantageUSA • Nov 10, 2025

    The Technical Support Analyst at First Advantage serves as a critical liaison between departments and clients, ensuring a smooth background checking process. This mid-level role involves addressing product inquiries, tro…

    $55,000-75,000 base annuallySalary disclosedModerate trust · 52
    USAfull_time$55,000-75,000 base annually
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  • GAMMA logo

    GAMMARemote • Nov 9, 2025

    As a Technical Support Engineer at Gamma, you'll resolve complex issues, debug problems using APIs, and collaborate with engineering to fix bugs. This mid-level role involves building technical resources, triaging ticket…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • GAMMA logo

    Customer Success Manager

    Verified via ATS

    GAMMARemote • Nov 9, 2025

    This senior-level Customer Success Manager role at Gamma involves owning the full customer lifecycle for a portfolio of B2B accounts, from startups to enterprises. Day-to-day tasks include designing onboarding and traini…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Persona logo

    PersonaRemote • Nov 9, 2025

    This senior-level Scaled Customer Success Manager role involves managing up to 50 high-priority SMB accounts to drive retention, renewals, and expansions through scaled engagement programs. The hire will build and own GT…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Vayu Finance logo

    Vayu FinanceWorldwide • Nov 9, 2025

    As a Support Specialist at Vayu Finance, you will play a crucial role in ensuring customer satisfaction by providing technical support and enabling customers to configure their billing workflows. This part-time position…

    Global hiringModerate trust · 48
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.