Commercial Lines Account Manager
Role Overview
As a Commercial Lines Account Manager, you will manage a diverse book of commercial clients by handling renewals, policy changes, and claims support. This mid-level role involves collaborating with producers and carriers to deliver exceptional service, ensuring client coverage needs are met accurately. You will maintain client data in AMS360 and prepare policy documents, directly impacting client satisfaction and retention.
Perks & Benefits
This role is fully remote with competitive pay and growth opportunities. Benefits include medical, dental, vision, life, and disability coverage, plus a 401(k) with company match. Paid time off for vacation, sick days, and holidays is provided, along with company-paid continuing education and licensing support, fostering a collaborative and growth-oriented culture.
Full Job Description
At Leavitt Elite Insurance Advisors (LEIA), we help our clients achieve peace of mind by protecting their assets, preparing for uncertainty, and building financial success. We believe in excellence, integrity, collaboration, and continual growth — doing the right thing, every time.
About the Role
As a Commercial Lines Account Manager, you’ll manage and service a diverse book of commercial clients, ensuring their coverage needs are met with precision and care. You’ll handle renewals, policy changes, claims support, and work closely with producers and carriers to deliver exceptional service and solutions.
What You’ll Do
Provide day-to-day support for commercial clients — from coverage questions to claims assistance.
Manage renewals, applications, and policy changes to ensure seamless coverage.
Collaborate with producers to market and quote new and renewal business.
Maintain accurate client and policy data in AMS360.
Prepare certificates, binders, endorsements, and other policy documents.
Support clients with billing inquiries and coordinate with accounting.
Stay current on industry trends, carrier products, and market opportunities.
What We’re Looking For
2+ years of experience in commercial insurance account management or customer service.
Strong communication, organization, and multitasking skills.
Proficiency in Microsoft Office; AMS360 or Agency Zoom experience a plus.
NC Property & Casualty License (required), Life & Health license a plus.
A team-oriented mindset with a focus on excellence and client satisfaction.
Why Join LEIA
Competitive pay and growth opportunities.
Comprehensive benefits: Medical, dental, vision, life, and disability coverage.
401(k) with company match.
Paid time off for vacation, sick days, and holidays.
Company-paid continuing education and licensing support.
As a national company, the Leavitt Group is one of the largest privately held insurance agency brokerage in the nation, with over 275 locations across 28 states. We broker commercial and personal lines insurance which manages the risk for individuals and businesses. The agency is appointed with the top insurance markets and enjoys exclusive representation with multiple insurance companies. We are always looking for talented individuals who want to further their career and grow with us.
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