Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Egen logo

    EgenRemote • Nov 25, 2025

    This senior role involves managing client accounts and project delivery for large-scale cloud and IT transformation projects, including P&L ownership, strategic growth, and scope management. The Customer Success and Enga…

    Remote-first cultureModerate trust · 53
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  • G2 logo

    G2Remote • Nov 25, 2025

    This is a senior director role leading a team of 7-8 Customer Success Managers in the Enterprise segment at G2, focusing on driving customer adoption, retention, and advocacy. Day-to-day responsibilities include building…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Binalyze logo

    BinalyzeRemote • Nov 25, 2025

    As a Senior Customer Support Engineer at Binalyze, you will provide expert-level technical support to enterprise and MSSP customers, addressing complex issues via various communication channels. You will collaborate with…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Luminovo logo

    LuminovoRemote • Nov 25, 2025

    This mid-level Customer Success Manager role involves proactively managing a customer portfolio to ensure satisfaction and prevent churn, including onboarding users through interactive trainings and driving contract expa…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Sitemate logo

    SitemateRemote • Nov 25, 2025

    This is an entry-level role for recent graduates or early-career individuals transitioning into tech, specifically in GTM (Go-To-Market) functions such as sales, business development, account management, or customer succ…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Dandy logo

    DandyRemote • Nov 24, 2025

    As a Senior Business Systems Administrator, you will collaborate with Post-Sales and Engineering teams to enhance customer experience systems, overseeing the configuration of tools like Zendesk and Dialpad. This senior-l…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Sienna Charles logo

    Sienna CharlesAnywhere • Nov 24, 2025

    This senior director role involves hands-on leadership of the customer service team, including coaching, performance management, and handling escalations to ensure high-touch client support. The hire will build scalable…

    Moderate trust · 50
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  • HockeyStack logo

    HockeyStackRemote • Nov 24, 2025

    The Director of Data Success and Support is a senior leadership role responsible for managing a team of data analysts to deliver actionable insights and oversee global customer support operations. This hands-on leader de…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Cohere logo

    CohereRemote • Nov 24, 2025

    This senior Customer Success Manager role involves managing strategic commercial accounts in Montreal, focusing on AI adoption and implementation in secure, regulated environments. The hire will build trusted relationshi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Sienna Charles LLC logo

    Sienna Charles LLCWorldwide • Nov 24, 2025

    This is a senior director-level role responsible for leading the customer service team, overseeing daily operations, and resolving client escalations. The hire will build and refine processes, manage the tech stack, and…

    Global hiringModerate trust · 50
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  • G2 logo

    G2Remote • Nov 24, 2025

    This mid-level Customer Success Manager role involves managing mid-market clients by consulting on G2's products, building strong partnerships to drive upsell opportunities, and ensuring customer retention. The role requ…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Cohere logo

    CohereRemote • Nov 24, 2025

    The Customer Success Manager at Cohere will engage with a diverse range of enterprise customers, guiding them through complex implementations of AI solutions to maximize value and adoption. This senior role involves coll…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Tellos logo

    TellosRemote • Nov 24, 2025

    This senior BCBA role involves leading clinical care by conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure high-fidelity implementation. The position offe…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Lawhive logo

    Head of Lawyer Support

    Verified via ATS

    LawhiveRemote • Nov 24, 2025

    This senior leadership role heads the Lawyer Support Team at Lawhive, managing a team of 12 to provide platform guidance, case-management support, and document processing for lawyers using the AI-native legal platform. D…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Tellos logo

    TellosRemote • Nov 24, 2025

    This senior-level independent contractor role involves conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure high-fidelity implementation. The BCBA leads cli…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Tellos logo

    TellosRemote • Nov 24, 2025

    This independent contractor BCBA role involves conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure high-fidelity implementation. As a senior clinical leade…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Vanta logo

    VantaRemote • Nov 24, 2025

    As a senior Customer Success Manager at Vanta, you will lead post-sales activities for German-speaking SMB customers, guiding them through onboarding, implementation, and product adoption to drive renewals and upsells. Y…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Livestorm logo

    LivestormEurope • Nov 24, 2025

    As a Junior Customer Success Manager, you will manage a portfolio of Enterprise customers, focusing on onboarding, retention, and revenue growth through scalable processes. You will serve as the primary contact, build tr…

    Actively hiringModerate trust · 50
    Europefull_time
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  • Ledger logo

    LedgerRemote • Nov 24, 2025

    This mid-level Customer Support Agent role involves providing technical support for Ledger's hardware and software products, handling customer inquiries via service tickets, and ensuring satisfaction through clear commun…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Datadog logo

    Customer Success Manager

    Verified via ATS

    DatadogSydney, Australia • Nov 24, 2025

    As a Customer Success Manager, you will proactively drive product adoption and build strong relationships with existing customers through onboarding, up-selling, and cross-selling. This senior role involves partnering wi…

    Actively hiringPopular companyModerate trust · 62
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.