Supplier Account Management Lead
Role Overview
As the Supplier Account Management Lead, you will manage and grow relationships with key suppliers, ensuring operational excellence and driving GMV expansion through structured initiatives. This senior role involves leading a small team of account managers, building performance tracking systems, and collaborating with sales for demand forecasting. You will have a direct impact on supplier reliability and marketplace growth by identifying risks and implementing corrective actions.
Perks & Benefits
This role offers flexible working hours and remote workflow autonomy, allowing you to structure your day for optimal productivity. You'll receive necessary hardware, direct mentorship from founders and investors, and a transparent, inclusive company culture. While time zone expectations aren't specified, the remote nature suggests flexibility, with a focus on trust and empowerment in a fast-growing startup environment.
Full Job Description
About us:
At Saltz, we believe the finest ingredients should be available in one marketplace. For too long, the culinary world has been tangled in a web of distributors and hidden costs, separating passionate chefs from incredible producers. We’re changing that.
Saltz is the digital marketplace where quality and creativity connect directly. We empower chefs to discover and source an incredible variety of fresh ingredients, from local farms to international craftsmen, with complete transparency. For producers, we unlock a global market overnight. An oyster farm can join Saltz today and be selling to hundreds of restaurants across six countries by tomorrow. That’s the power of our platform.
We are a VC-backed, fast-growing startup, and we’re unapologetically ambitious. Our vision is to connect thousands of suppliers with thousands of chefs across hundreds of cities, creating a new, efficient, and transparent ecosystem for fresh food.
About the role
As Supplier Account Management Lead, you will own the operational performance and commercial growth of suppliers on the Saltz Marketplace. This is a semi-operational role combining hands-on supplier coordination with leadership responsibility for a small team, while building systems that improve supplier reliability, performance, and GMV expansion.
You will play a key role in ensuring suppliers perform at a high operational standard while unlocking growth through structured collaboration and co-promotion.
What you will do:
Manage and grow relationships with key suppliers on the marketplace
Ensure smooth order fulfilment and operational excellence across your supplier portfolio
Own demand forecasting and demand prediction logic in collaboration with Sales
Monitor and improve supplier performance (availability, refunds, service quality, fulfilment reliability)
Build systems and processes for supplier performance tracking and optimisation
Lead and coordinate a small account managers team (1–2 people)
Drive supplier GMV expansion through structured initiatives and co-promotion campaigns
Identify underperformance risks and implement corrective action plans
What you need:
Experience in account management, operations, supply chain, or supplier management roles
Strong organisational and operational mindset
Ability to balance hands-on execution with team leadership
Analytical thinking and comfort working with performance metrics
Experience managing external partners or vendors
Process-driven and systems-oriented approach
SQL or strong data querying skills are a strong advantage
What you get:
Flexible working hours and workflow, so you can structure your day in a way that works best for you.
The hardware you need to get started
Autonomy and trust to manage your own workflow
Direct mentorship and access to founders and investors
Saltz Marketplace, UAB is an equal opportunity employer. We respect and empower each individual who joins us. Saltz Marketplace, UAB commits to a transparent, inclusive, non-discriminatory recruitment process and employment.
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