Senior Software Engineer Training
Role Overview
This senior-level role involves training and mentoring software engineers, likely focusing on AI and customer service technologies. The hire will work within a fast-paced engineering team, making a significant impact by enhancing team capabilities and driving technical excellence. Responsibilities include developing training programs, providing guidance on best practices, and contributing to the overall growth of the engineering department.
Perks & Benefits
The role offers remote work flexibility, with an emphasis on autonomy and collaboration in a dynamic, growth-oriented culture. Benefits likely include opportunities for career advancement, competitive compensation, and a supportive environment that values continuous improvement. Time zone expectations may be flexible, aligning with team collaboration needs in a tech-focused company.
Full Job Description
About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses' AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them. Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, Canva, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service. At Ada, we see growth as a reflection of each individual owner's personal growth. That's why our values are rooted in driving progress and continuous improvement. If you're ambitious and eager to grow, Ada could be the place for you. Learn more at www.ada.cx.Engineering at Ada As an Ada engineer, you'll have the autonomy to make a huge impact and the opportunity to work alongside talented peers who challenge and inspire you. We move fast, take ownership, and alwPlease mention the word **ENCOURAGE** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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