Senior Engineering Operations Manager
Role Overview
As a Senior Engineering Operations Manager at Lemonade, you will enhance engineering efficiency and developer experience within the R&D organization. Your responsibilities include partnering with leadership to define engineering metrics, leading initiatives to streamline development processes, and implementing automation solutions. This senior-level role requires collaboration with cross-functional teams to improve workflows and drive impactful changes.
Perks & Benefits
This remote position offers flexibility in work location and the opportunity to collaborate with a passionate team focused on automation and AI. Lemonade emphasizes a culture of learning and adaptation, providing a supportive environment for career growth. While specific time zone expectations are not mentioned, remote tech roles typically offer asynchronous work options to accommodate diverse schedules.
Full Job Description
You'll drive engineering efficiency and developer experience across our R&D organization, working directly with leadership and our new Dev experience micro-squad to scale how we build and ship products. This role sits at the intersection of strategy and execution, you'll identify friction points, design solutions, and rally teams around changes that unlock velocity for hundreds of developers.
In this role you’ll
Partner with R&D leadership to define and track engineering metrics that drive organizational performance
Lead cross-functional initiatives to streamline development processes, from ideation to deployment
Build dashboards and analytics that give engineering leaders real-time visibility into team health and productivity
Design and implement automation solutions that eliminate manual work and reduce cycle times
Collaborate with the DX team to identify and solve developer pain points across tooling, workflows, and infrastructure
Drive adoption of new processes and tools by communicating impact and getting buy-in from engineering teams
What you’ll need
5+ years in product or engineering operations, with hands-on experience improving developer workflows
Engineering background with at least a few years as a developer—you've felt the pain points firsthand
Passion for automation, AI, and finding creative ways to eliminate repetitive work
Strong analytical skills with proven experience building engineering metrics, dashboards, or data-driven solutions
Project management expertise with a track record of leading cross-functional initiatives from concept to completion
Excellent communication skills and ability to influence change across diverse technical teams
Ability to work in an office environment a minimum of 3 days a week
Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture
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