Personal Lines Service Manager
Role Overview
This senior-level role manages and grows the Personal Lines department for Spotts Insurance, a Leavitt Group affiliate. The manager leads and develops a team of producers and support staff, driving sales growth and profitability while ensuring exceptional client service. Day-to-day responsibilities include monitoring performance, implementing strategies, identifying process improvements, and fostering a positive, customer-focused culture.
Perks & Benefits
The position offers a competitive salary, 401(k) with company matching, paid time off (vacation and sick leave), and HSA or FSA options. Employees also benefit from a wellness program and professional growth and career development opportunities. While the role is remote, occasional travel or flexible scheduling may be required, but specific time zone expectations are not mentioned.
Full Job Description
Spotts Insurance a Leavitt Group affiliate is dedicated to delivering exceptional service while helping clients protect what matters most.
Spotts Insurance is seeking an energetic, outgoing, and highly motivated Personal Lines Service Manager to join our growing team. This is an excellent opportunity for an experienced insurance professional with a strong sales and service background who is looking to advance their career in a leadership role.
The Personal Lines Service Manager will be responsible for overseeing the Personal Lines department, driving sales growth, and leading a team of producers and support staff. The ideal candidate will possess a proven track record of success within the insurance industry and demonstrate strong leadership, coaching, and mentoring abilities.
Key Responsibilities
Manage and grow the Personal Lines department's sales volume and profitability.
Lead, motivate, coach, and develop producers and support staff.
Monitor team performance and implement strategies to achieve departmental goals.
Foster a positive, customer-focused culture that delivers exceptional service.
Identify opportunities for growth and process improvement.
Support staff development through training and ongoing mentorship.
Qualifications
Skills & Experience
Self-motivated with a strong drive for personal and professional success.
Excellent verbal and interpersonal communication skills.
Outgoing, energetic, and relationship-focused.
Strong problem-solving abilities and the capacity to assess the needs of clients and team members.
Prior management experience within the insurance industry.
Proven ability to lead, coach, and inspire others.
Requirements
7+ years of insurance sales and service experience.
Demonstrated leadership and management experience.
Active Property & Casualty (P&C) License.
Strong knowledge of personal lines insurance products and services.
Benefits
Spotts Insurance offers a competitive compensation and benefits package, including:
Competitive salary
401(k) with company matching
Paid time off, including vacation and sick leave
Health Savings Account (HSA) or Flexible Spending Account (FSA) options
Wellness program
Professional growth and career development opportunities
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