Consultant Implementation Engineer
Role Overview
As an Implementation Engineer at Harbor, you will lead complex client deployments of Intapp solutions for legal, accounting, and consulting firms, ensuring successful installations and upgrades. You will serve as a technical escalation point, providing leadership and best practices to the team. This senior-level remote role offers the opportunity to directly impact client satisfaction and business efficiency.
Perks & Benefits
This is a fully remote position open to candidates anywhere in the US or Canada, offering flexibility and work-life balance. You will join a collaborative Enterprise Solutions practice with opportunities for professional growth and leadership. While specific perks are not detailed, typical remote tech roles include health benefits, 401(k), and generous PTO.
Full Job Description
Harbor is seeking an Implementation Engineer to join our Enterprise Solutions practice. The Implementation Engineer ensures client satisfaction through successful installation of Intapp solutions that will improve the client’s business efficiency and functionality. The Engineer applies advanced knowledge and experience to ensure client satisfaction by participating in complex projects and takes an active role, modeling best practices as an expert in the field. This is a remote position that can be located anywhere in the US or Canada.
Responsibilities:
- Assesses client needs and installs and implements industry-standard legal/accounting/consulting systems, integrations, and enterprise solutions
- Provides leadership to all members of the team
- Has advanced expertise with deployment methodologies
- Acts as the escalation point for complex situations and creates effective solutions
- Highly proficient with products and features
- Acts as go-to for go-live off-hours help for internal resources or general technical hurdles
- Performs upgrades to production systems as neededPlease mention the word **AFFIRMATIVE** and tag RMmEwMTo0Zjk6YzAxMzo3ZjU5Ojox when applying to show you read the job post completely (#RMmEwMTo0Zjk6YzAxMzo3ZjU5Ojox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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