Solutions Engineer
Role Overview
As a Mid-Market Solutions Engineer at Cyberhaven, you will support the Mid-market and SMB Sales teams throughout the pre-sales process, focusing on accounts with fewer than 2,500 employees. Your day-to-day responsibilities include delivering product demonstrations, guiding technical evaluations, and maintaining partner relationships. This mid-level role requires a blend of technical skills and strong communication to drive successful sales outcomes.
Perks & Benefits
Cyberhaven offers a fully remote work setup, allowing flexibility in your work environment. The company promotes a diverse and inclusive culture, valuing contributions from all employees. With significant backing from leading investors, there are opportunities for career growth and involvement in shaping innovative data security solutions. Employees can expect a supportive atmosphere that fosters collaboration and professional development.
Full Job Description
About the Role
As a Mid-Market Solutions Engineer at Cyberhaven, you will play a vital role in supporting our Mid-market and SMB Sales teams. You’ll be responsible for assisting with opportunities throughout the pre-sales process—from initial qualification through production hand-off—primarily focusing on accounts with fewer than 2,500 employees. This position requires a blend of technical acumen and strong communication skills to deliver compelling product messaging and demonstrations. You’ll guide technical product evaluations, build and maintain key partner relationships, enable and support channel partners, and collaborate closely with Product Management and Engineering. Your contributions and field insights will help drive continuous product improvement and foster success in a channel-driven sales model.
What you’ll do
Support the Mid-market and SMB Sales teams with opportunities in a pre-sales capacity from qualification through production hand-off. Generally, these are accounts with less than 2,500 employees.
Learn, create, and deliver compelling messaging and demonstrations of products and solutions that differentiate from competitors or legacy solutions.
Guide technical evaluations via POC ownership, and manage the evaluation process to a successful conclusion.
Maintain key partner technical relationships and effectively enable and demonstrate channel partners to excel in a channel-driven sales model.
Collaborate with Product Management and Engineering teams on new feature releases and provide feedback on current feature capabilities based on field experience/input.
Who you are
2-3 years of experience as a Sales Engineer or in a similar role, specializing in complex pre-sales activities within an enterprise cybersecurity environment.
2-3 years of experience deploying endpoint agents on Windows and Mac platforms.
Prior experience with data protection technologies (DLP, IRM, DSPM, CASB).
Strong sales presence and excellent communication skills. Demonstrated ability to multitask and prioritize effectively under pressure.
Skilled in problem-solving, both independently and as part of a team.
Open to travel
Joining Cyberhaven is a chance to revolutionize data security. Traditional tools fall short, but we’ve reimagined protection with AI-enabled data lineage that analyzes billions of workflows to understand data, detect risk, and stop threats. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, alongside experts driven to help customers protect their most valuable information.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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