Solutions Consultant, Mid-Market

This listing is synced directly from the company ATS.

Role Overview

As a Solutions Consultant at Ramp, you'll partner with sales teams to demonstrate technical accounting features through customized product demos and develop tailored solutions for mid-market customers. This mid-level role involves evaluating customer requirements, designing integrated financial solutions, and facilitating communication between technical teams and clients. You'll drive customer success from deal evaluation to product activation while influencing product development to enhance Ramp's value proposition.

Perks & Benefits

This is a fully remote position with flexible PTO and comprehensive benefits including 100% medical, dental, and vision insurance coverage for employees. The role offers a home-office equipment budget, health and wellness stipend, and competitive salary ranging from $115,000-$159,000 for remote candidates. You'll work in a fast-paced, high-growth startup environment with opportunities to collaborate across sales, product, and customer success teams.

Full Job Description

About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

As a Solutions Consultant at Ramp, you will play a crucial role in establishing and nurturing partnerships with current and potential customers. This involves building trust and confidence through expert demonstrations of Ramp's products and a deep understanding of our customers' needs. Collaborating closely with Account Executives, Customer Success, and Account Management teams, you will prioritize and develop financial solutions for Ramp's key customers, ensuring that the product aligns with their evolving requirements. Acting as technical and financial experts, you will design integrated solutions, provide strategic advice to customers, and facilitate communication between internal technical teams and customers. Partner Consultants drive customer success from deal evaluation to product activation, influencing product development to enhance Ramp's value proposition continually. This role requires strong technical skills to educate on accounting features and seamlessly integrate them across customer touchpoints.

What You’ll Do

  • Partner with Sales, Product and Partners to advocate for integration development in-line with customer needs

  • Collaborate with Ramp Account Executives to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and promoting Ramp’s value proposition

  • Develop tailored product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs

  • Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp

  • Evaluate customer requirements for new opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery

  • Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices

What You’ll Need

  • 3+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions and utilizing APIs, preferably within the financial sector

  • Bachelor's degree in computer science, engineering, business, finance, accounting or related field

  • Proficiency in IdP, HRIS, and/or ERP solutions

  • Expertise in accounting systems, controllership needs, and finance/accounting workflows

  • Exceptional organizational, project management, and time management abilities

  • Strong skills in engineering, system design, and technical specification writing

  • Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment

Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • One Medical annual membership

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $10,000 per year)

  • Parental Leave

  • Unlimited AI token usage

  • Pet insurance

  • Centralized home-office equipment ordering for all employees

  • Health and Wellness stipend

  • In-office perks: lunch, snacks, drinks, and more

  • Budget for intra-office travel

  • Relocation support to NYC or SF (as needed)

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

Ramp Applicant Privacy Notice

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