Senior Systems Engineer (Level 3)
Role Overview
This senior-level role involves leading a team of Level I & II engineers in a fast-growing MSSP. Day-to-day tasks include designing and troubleshooting Proxmox, Ceph, and SAN solutions, managing firewalls and cloud services (Microsoft 365, Azure), and automating tasks with Python and PowerShell. The engineer will handle escalated tickets, ensure SLA adherence, and drive innovative IT solutions for clients.
Perks & Benefits
This is a full-time remote position with working hours from 9:00 AM to 5:00 PM PST, offering a competitive salary of USD $2,000-2,500/month. You will lead and mentor a technical team, with opportunities for career growth in a fast-paced environment. Occasional travel to client sites and data centers provides variety, and the role emphasizes work-life balance with a hybrid model.
Full Job Description
Job Title: Senior Systems Engineer
Type: Full-Time, Remote
Working Hours: Mondays - Fridays 9:00am - 5:00pm PST
Compensation: USD $2,000-2,500/month (Salary based on assessment)
Location: LATAM
About the Company:
Join our fast-growing Managed Security Service Provider (MSSP) as a Senior Systems Engineer (Level 3). Lead a team of Level I & II engineers, manage advanced systems, troubleshoot complex networks, and drive innovative IT solutions. Enjoy a hybrid work model with occasional travel to client sites and data centers.
Responsibilities
Lead and mentor Level I & II engineers.
Design, configure, and troubleshoot Proxmox, Ceph, and SAN solutions.
Oversee firewalls (SonicWALL, Fortinet, Cisco Meraki, Ubiquiti) and network switches.
Manage cloud services, including Microsoft 365 and Azure.
Automate tasks using Python and PowerShell scripting.
Ensure robust backup strategies, Ceph cluster management, and data recovery processes.
Address escalated tickets and maintain SLA adherence.
Support client onboarding and IT audits.
Conduct periodic reviews to align IT strategies with client goals.
Qualifications
Required:
3-5 years in a senior IT role.
Expertise in Proxmox, Ceph, and multi-domain environments.
Advanced skills in Active Directory, Python, PowerShell scripting, and SAN technology.
Preferred:
Certifications (e.g., MCSE, VMware, MS365 Azure).
Experience with Citrix XenApp, Nerdio, and Azure AVD.
Skills:
Strong problem-solving and leadership abilities.
Proficiency with RMM tools, VOIP, and disaster recovery solutions.
Excellent written and verbal communication.
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