Senior Staff Content Designer Pay Group
Role Overview
This senior-level role involves leading content design for AI-enabled payroll experiences at Gusto, focusing on shaping language, interactions, and intelligent systems to make processes feel effortless and human. You will collaborate with designers, product managers, and AI researchers to build frameworks, language systems, and tone strategies for AI-powered features, driving clarity and trust in payroll management.
Perks & Benefits
The role offers a remote-friendly setup with locations across major cities in the U.S. and Canada, implying flexibility in work arrangements. It includes a collaborative team culture of 80+ designers, writers, and researchers, with opportunities for career growth in AI and content design, supported by a company mission to enhance small business economies.
Full Job Description
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy About the team: We’re a team of 80+ designers, writers, researchers, and systems thinkers devoted to building experiences that feel both intelligent and human. We perceive language as the connective tissue between people, products, and intelligence. If designing experiences where AI works with people—anticipating needs, explaining decisions, and amplifying consideration—lights you up, you’ll thrive here. About the role: Lead the next chapter of Content Design at Gusto for an AI-enabled world within our flagship Pay Group. You’ll shape how our words, interactions, and intelligent systems come together to make payroll—and all the work around it—feel effortless, transparent, and human. As AI transforms how small businesses manage time, pay, and compliance, we’re reimagining how content powers clarity and trust. You’ll define how Gusto’s Pay experiences communicate, guide, and collaborate—with both people and AI agents—in ways that feel deeply human and unmistakably "Gusto." You’ll partner with designers, PMs, and AI researchers to build the frameworks, language systems, and tone strategies that help us design, measure, and scale AI-powered experiences. Here'Please mention the word **INTEGRAL** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.