Senior Solutions Architect APAC
Role Overview
As a Senior Solutions Architect, you will lead technical implementations and drive adoption of Chainguard images, helping customers build secure software with open source tools. You will work within the Professional Services team in Customer Success, partnering directly with customers and internal teams to ensure high-quality onboarding and account strategies. This senior role involves collaborating with product and engineering teams to convey customer requirements and innovate solutions.
Perks & Benefits
This role is remote and based in Australia, likely with flexibility in work hours to accommodate APAC time zones. It offers opportunities for career growth through direct collaboration with product and engineering teams, fostering a culture of innovation and customer obsession. You can expect a supportive team environment that values teaching, learning, and sharing best practices across the organization.
Full Job Description
The role, in a nutshell: As a Senior Solutions Architect, you will be part of the Professional Services team within Customer Success, working in direct partnership with our customers. In this role, you will lead implementations and empower customers to use Chainguard in order to build secure software. You will embody our company value, “We are customer obsessed” by ensuring the customers are our top priority in the implementation and onboarding lifecycle. As the closest technical team member in contact with our customers, you not only are the “face of Chainguard” to our end users, you will have an opportunity to directly collaborate and innovate with the product and engineering team to ensure we are supporting and continuing to build solutions that our customers love. What you’ll do:
Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth Ensure Chainguard Images are of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build Maintain appropriate account level architecture and share best practices and lessons learned across the organization Be a team player - collaborate, teach, and learn from the Chainguard team
What we're looking for:
8+ years of experience developing high performance multi-tier applications. Strong experience in Kubernetes and Containers Ability to communicate technical information in highPlease mention the word **UNQUESTIONABLY** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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