Senior Account Manager
Role Overview
This senior-level role involves managing strategic enterprise accounts for Cryptio, focusing on renewals, expansion opportunities, and executive engagement in the crypto finance sector. Day-to-day responsibilities include building account plans, leading expansion efforts, and driving net revenue retention through proactive strategies. The hire will impact the company by protecting and growing enterprise ARR while collaborating with technical teams to translate complexity into business outcomes.
Perks & Benefits
The role offers remote or hybrid working options, with flexibility for customer meetings and periodic travel, likely requiring NYC-based availability. Benefits include 25+ days of paid holiday, mental health resources, a home office setup budget, and professional development opportunities. The culture emphasizes high expectations, collaboration, and ownership, with support for career growth through mentorship and exposure to institutional crypto finance.
Full Job Description
About Cryptio
Cryptio is the leading enterprise-grade financial data transformation and digital asset ERP platform for accounting, financial reporting, tokenization compliance, and loan management solutions. It is a complete back and middle-office platform that delivers financial integrity and accountability for businesses in crypto. Its platform allows users to transform on-chain and off-chain crypto activity into auditable records for accounting, treasury, tax filings, license applications, loans activity, and regulatory reporting.
Having recently announced our $45m series B, now couldn't be a better time to join!
The role
We're hiring a Senior Enterprise Account Manager based in New York City to own and grow a portfolio of our most strategic accounts.
This is a commercial role in the truest sense. You'll be working with some of the most complex financial institutions in crypto, banks, stablecoin issuers, asset managers, and DeFi innovators, and you'll be responsible for understanding their business deeply, navigating their organisations, and finding genuine ways to grow the relationship over time. If you're looking for a passive relationship management role, this isn't it.
What you'll do
Own a portfolio of strategic enterprise accounts properly, that means renewal planning, expansion strategy, and executive engagement, not just keeping the lights on
Build account plans that actually mean something, stakeholder maps, whitespace analysis, mutual action plans, and success criteria that both sides care about
Find and close expansion opportunities in partnership with Solution Consultants and Advisory teams, you won't be doing this alone, but you'll be leading it
Stay ahead of renewals, spot risk early, and have a plan ready before things become a problem
Run executive-level conversations comfortably, QBRs, steering committees, roadmap sessions, and the occasional tricky escalation that needs a steady hand
Feed what you're hearing from customers back into the business, Product and Engineering need to know what's happening on the ground, and you'll be the one who tells them
Keep your forecasting and CRM discipline (HubSpot) to a high standard, this matters here
Help bring on and develop more junior Account Managers as the team grows
We're looking for someone who
Has spent 7-10+ years in enterprise Account Management or expansion-focused roles in B2B SaaS, and has the scar tissue to show for it
Has sold complex technology into large financial institutions and genuinely understands what it takes to get a deal done inside a major FI, the procurement cycles, the legal back-and-forth, the internal politics
Comes with a real network inside financial institutions, warm relationships matter here and we'd love someone who can hit the ground running
Has genuine crypto or digital asset experience, you don't need to have worked at an exchange, but you should understand how blockchains work and why compliance in this space is complicated
Knows how to grow an account, not just hold it, and has the commercial instincts to back that up
Is comfortable at every level of a conversation, whether that's a day-to-day contact or a C-suite stakeholder
Is NYC-based and happy to be in front of customers regularly
If you've come from a crypto company, digital asset infrastructure, or compliance tech, and you're already plugged into the New York fintech ecosystem, we'd especially like to hear from you.
Why join us
You'll work with some of the most interesting accounts in institutional crypto and have real influence over how those relationships develop
You'll have genuine commercial ownership, with the autonomy to manage your book the way you think is right
You'll have a direct line to Product and Engineering, your customer insight will shape what we build
Institutional crypto is moving fast right now, and the work you do here will matter
Compensation
$240K OTE + benefits
Process
Talent Screen, 30 min
Hiring Manager Interview, 45 min
Peer Interview, 30 min
Case Study Presentation, 60 min
Final Interview, 45 min
The process typically takes 2-3 weeks.
Perks
👩💻 Remote or Hybrid working
🏝️ 25 days paid holiday plus bank holidays
🙌 One additional day of annual leave each year, up to 30 total days
🎂 Your birth off
🧘 Mental health resources, wellbeing programs, and professional coaching
🫶 Family-friendly policies
💪 Fitness and wellness budget
💻 MacBook Pro
🖥️ $200 home office setup budget
🎓Training and development budget
*** we have additional benefits depending on location
If this sounds like you, we would love to hear from you 🙌
At Cryptio, we move fast and take ownership of outcomes. We learn from failures, celebrate wins, and let humility, curiosity, and a passion for crypto guide how we work. If you value collaboration and want to build with purpose, you’ll feel right at home here.
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