Robotics Field Service Engineer
Role Overview
As a Robotics Field Service Engineer, you will diagnose and resolve technical issues, perform maintenance, and support robotic systems at customer sites, ensuring uptime and reliability. This mid-level role involves hands-on troubleshooting, disciplined documentation, and direct interaction with factory environments to protect customer production and reduce downtime. You will work within the Fleet Operations Team, impacting fleet performance and automation efficiency across various manufacturing sectors.
Perks & Benefits
This role likely offers a dynamic work environment with on-site field service, providing opportunities for career growth in automation engineering and exposure to diverse robotic OEMs. While not explicitly remote, it may involve flexible scheduling or travel allowances, with a focus on real-world problem-solving and a supportive team culture that values composure under pressure and continuous improvement.
Full Job Description
Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.About the team: The Fleet Operations Team is responsible for delivering uptime, performance, and visibility across Formic's growing fleet of deployed robotic systems. Operating at the intersection of automation engineering and real-world factory environments, the team ensures systems remain reliable, supported, and continuously improving. Fleet Operations plays a critical role in protecting customer production, reducing downtime, and strengthening long-term automation performance across a variety of robotic OEMs and manufacturing sectors. About the role: As a Robotics Field Service Engineer, you will serve as the front line of technical execution across Formic's deployed robotic cells. You will diagnose and resolve issues, perform preventative and corrective maintenance, support production environments, and represent Formic directly at customer sites. This role requires strong troubleshooting ability, composure under pressure, and disciplined documentation. Your work will directly impact fleet upPlease mention the word **JOYOUSLY** and tag RMjAwMTo0MWQwOjcwMToxMTAwOjoxNjRh when applying to show you read the job post completely (#RMjAwMTo0MWQwOjcwMToxMTAwOjoxNjRh). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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