Referral Coordinator Health Systems Partnerships
Role Overview
This mid-level contract role involves managing inbound referrals from health system partners, engaging patients through Zendesk and phone outreach, and coordinating appointment scheduling to ensure efficient workflow. The Referral Coordinator works closely with the Commercial team in a structured operational environment, directly improving patient experience and supporting the scaling of referral processes as the company grows.
Perks & Benefits
The job is fully remote, offering flexibility in work location, with an emphasis on patient-facing interactions and structured workflows. It provides opportunities for career growth by contributing to the expansion of health system partnerships and scaling operational processes, likely with standard remote work tools and flexible scheduling, though time zone expectations are not specified.
Full Job Description
Referral Coordinator – Health System Partnerships (Contract) @ Midi Health 💻 Midi Health is expanding its health system and provider partnerships and is seeking a Referral Coordinator (contract) to support inbound referrals from partner organizations. In this role, you will engage referred patients, coordinate appointment scheduling, and ensure referrals move efficiently through Midi's intake workflows. Working closely with the Commercial team, you will interact with patients daily through Zendesk, phone outreach, and referral management systems to support a seamless patient experience. The ideal candidate has experience in healthcare operations, patient scheduling or coordination, or referral management and enjoys patient-facing work within structured operational workflows. This job is "HOT" 🔥
You will help patients access care more quickly by ensuring referrals are processed smoothly You will support Midi's rapidly growing network of health system partnerships You will directly improve the experience for referred patients You will contribute to scaling referral and care coordination workflows as Midi continues to grow
Business Impact — Driving Seamless Referral Coordination 📈 You will help ensure referred patients successfully schedule and access care at Midi through three core focus areas: 1. Referral Intake & Coordination
Manage inbound referrals from health system and provider partners, ensuring accurate intake and documentation Engage referred patients and assist with scheduling their Midi aPlease mention the word **SEXY** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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